Incorrect Ebay Fees and Sale Taxes

[rccglivirc-0]

So what do you do when you find an error contact ebay 3 times and don't respond? A fee was based on how much the buyer paid and then was subtracted  from the cost of the payment, not by how much the buyer paid totally, so ebay got extra money with their fee. Unless I'm calculating it wrong, two- three people I spoke to about it through customer service stopped the chat and said " they are looking into it" and didn't hear anything back at all, I hope I'm right because I just want some clarity and move on. Anyone have any suggestions?Or had this happen to them?

[itscalledapostingid]

The fees are calculated on the total amount the buyer pays (including shipping, tax and everything.)

If the buyer pays $100 with their credit card. The fees are calculated as a percentage of $100. (Plus 30 cents for the transaction fee.)

[rccglivirc-0]

The problem was that the buyer paid let's say 150 dollars(because of the tax) and the item is 100,( these are examples and not the real numbers) the 12.55% fee was calculated on that but subtracted from $100 not the $150 which the buyer paid it's like an extra $50 ebay gets every time I sell:(

[itscalledapostingid]

Ebay sends the sales tax to the buyer's state. The Ebay fees would be taken from the $100 item price and the rest is sent to you.

[pikabo-icu]

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@rccglivirc-0 wrote:

The problem was that the buyer paid let's say 150 dollars(because of the tax) and the item is 100,( these are examples and not the real numbers) the 12.55% fee was calculated on that but subtracted from $100 not the $150 which the buyer paid it's like an extra $50 ebay gets every time I sell:(

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How on earth would that work and how could it make any difference.

If buyer paid $150, eBay send you the balance after fees of item cost+shipping+tax= total fvf and also MINUS the shipping charges if you used "deduct shipping from payout" feature. 

How is eBay getting an extra $50? 

Total paid is the total. It doesn't matter where eBay took the fees from as you get 100% of what buyer paid minus the above deductions. 

[rock.star]

The 12.55% on $150 is $18.55 

Why would ebay be getting  $50.00 ?

[alcoforever]

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@rccglivirc-0 wrote:

The problem was that the buyer paid let's say 150 dollars(because of the tax) and the item is 100,( these are examples and not the real numbers) the 12.55% fee was calculated on that but subtracted from $100 not the $150 which the buyer paid it's like an extra $50 ebay gets every time I sell:(

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If you bought your shipping label thru ebay and that label cost $50, then the amount you netted would have been correct.

[buyselljack2016]

@rccglivirc-0 

Provide some actual real #'s for a detailed explanation.

[lacemaker3 · Accepted solution]

@rccglivirc-0,

I think you are misunderstanding how the fees are calculated. eBay fees are calculated based on the total amount the buyer had to pay, so in your example, the fees are supposed to be calculated on $150, not on $100 (if I understood you correctly).

Here's an example of how fees are calculated, with some reasonable assumptions for sales tax and so on. Here, the fee is calculated on the buyer's total payment of $110 including shipping and sales tax.

	Price/rates:	Fees:
Price & shipping	$     80.00
Shipping	$     20.00
Subtotal	$   100.00
Sales tax (10%)	$     10.00
Total payment	$   110.00
eBay %age fee	12.55%	$  13.81
eBay fixed fee	$       0.30	$    0.30
total fees:		$  14.11
Sales tax	$     10.00	(sent to the buyer's state)
Net proceeds	$     85.89	(sent to the seller)

[lacemaker3]

Sorry, shipping should only have been in the table once, as a separate item, not as part of Price & shipping.

[dhbookds]

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@lacemaker3 wrote:

@rccglivirc-0,

I think you are misunderstanding how the fees are calculated. eBay fees are calculated based on the total amount the buyer had to pay, so in your example, the fees are supposed to be calculated on $150, not on $100 (if I understood you correctly).

Here's an example of how fees are calculated, with some reasonable assumptions for sales tax and so on. Here, the fee is calculated on the buyer's total payment of $110 including shipping and sales tax.

	Price/rates:	Fees:
Price & shipping	$     80.00
Shipping	$     20.00
Subtotal	$   100.00
Sales tax (10%)	$     10.00
Total payment	$   110.00
eBay %age fee	12.55%	$  13.81
eBay fixed fee	$       0.30	$    0.30
total fees:		$  14.11

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to expand a bit on this............The $ 10 tax would be sent to the state......so you would only see 85. 89 as payment in your financial summer ($100-14.11)

[lacemaker3]

@dhbookds, you're absolutely correct. (I edited my reply to add that information after I posted it 😀.) You're fast!

[caldreamer]

EBAY fees based on (purchase price + shipping costs + sales tax) plus 30 cent handling fee.    EBAY deducts (selling fees & shipping costs (balance is deposited into your checking account).   What can be confusing is that EBAY deducts "shipping costs" (that money is held for you so you have funds to print label).   If you don't use it...that goes back to you.

[rccglivirc-0]

OH OK I  UNDERSTAND NOW, BASICALLY SALES TAX WAS PLACED BY EBAY, AND ALL THE FEE SHIPPING COST AND SUCH IS DEDUCTED FROM HOW MUCH THE BUYER PAID FOR THE ITEM AND NOT WHAT IT PAID TO EBAY. GOT IT, THANKS SO MUCH, I KNEW I WAS MISSING SOMETHING BUT NOBODY COULD EXPLAIN IT TO ME IN SIMPLER TERMS, it sucks being new to this thing, THANKS TO EVERYONE GOD BLESS YOU ALL!

[atw-liquidations]

That's EXACTLY what I just noticed