Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Cancel/Refund an order>

Hello, Sorry. I only started selling more frequently and this is my first encounter with cancellations. Will eBay charge me fees if I refund a buyer? I had a buyer send a request to cancel that I missed. When I created a shipping label, the system au...

Report a buyer who also won other auctions???

I am a seller, but not a store, so I do not have much experience with questionable sellers or buyers. Last night, we had 10 auctions ending and a buyer won 3 of them. It appears he thinks he overpaid for one of them, AFTER winning the 3, so he began ...

No "You've been paid" email notification??

I used to (maybe a year ago or so) get an email from eBay notifying me that the buyer made a payment, and also another email from Paypal. Now it's been a while but I noticed that I don't get such emails anymore. Since there is no Paypal then there is...

discount on multiple items with combined shipping

I have a potential buyer who is interested in purchasing 5 different items with combined international shipping. We have come to an agreement via messages but the buyer has now requested I send a "best offer" on the item connected to the messages for...

Are donations calcuated on sale price of item or total including shipping and taxes?

If I donate a portion of a sale through ebay's charity program, is the % based on sale price of item only or on shipping and taxes as well, like FVF? Can I allow a buyer to choose a different charity and change the charity before they check out? I do...

Two item not as described returns from a fellow seller, for items that just didn't fit.

I have more and more Item Not As Described returns from fellow sellers and it's so disheartening. Sold 2 different sets of underwear to someone who opened two separate returns for item not as described because they didn't fit her. She purchased these...

Activate my account

Good eveningI created my account 4 months ago to sell my products and my account hasn't activated yet.Thanks.

Turtle Dove Yeezy 350 that I purchased myself directly from Villa failed inspection!

Ebay, I need an explanation as to why item 275118269881 failed inspection. This Turtle Dove Yeezy 350 was purchased by me directly from Villa. I'm it's only owner as well. For some reason this shoe did not pass inspection. I have the original box, pa...

Selling Auto

Hello...I see the posting fee for an auto. However I'm sure how much the selling fees are. How much does Ebay charge if the truck sells for $38k

Resolved! taxes & government fees

Hi All, In the seller hub - under selling costs - the one with the pie chart - what is "taxes & government fees"? 4% - Thanks So Much!!

Ebay says I need to update return policy but I don't know what is wrong with it

I got a message from ebay saying "listings include a return policy that we no longer support". I used to have 30 day returns, now it is 14 days which is one of their options. Do you think their message to me is an error. (I do know that they are know...

Resolved! What am I missing here? I sold a paperweight for $ 4.99

I search for the fees for this $ 4.99 paperweight and the fees shown are $ 1.97. That's what eBay shows. How?

Resolved! Listing Titles

It is my understanding that everyone is suppose to make their own listing title, Yet because I went through the work of doing the Item Specifics, ebay let's countless sellers use my Info. Which I do not care for, but it is what it is, But these selle...

Retaliation

I sold a ring, it got delivered and buyer claimed to have never received it. They opened a case and it was decided in my favor- I didn’t have to refund the buyer.now 30 plus days later I get a long winded note about how I am gauging them and they are...

Resolved! Bid snipers requesting cancellation immediately after winning a bid?

Just had a buyer () snipe one of my auctions last night on a Nintendo Switch bundle I listed on a 5 day auction. Seemed like a good buyer, had 100% positive feedback but immediately after he won, he requested to cancel within the same exact minute. S...