07-13-2021 11:25 AM
So what do you do when you find an error contact ebay 3 times and don't respond? A fee was based on how much the buyer paid and then was subtracted from the cost of the payment, not by how much the buyer paid totally, so ebay got extra money with their fee. Unless I'm calculating it wrong, two- three people I spoke to about it through customer service stopped the chat and said " they are looking into it" and didn't hear anything back at all, I hope I'm right because I just want some clarity and move on. Anyone have any suggestions?Or had this happen to them?
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01-30-2022 05:50 AM
Hi. So I just sold a a belt for $300, with tax it was 324. eBay states that the total fees were $40. Fine. But they just paid me out 240.00. Where’s the extra 20? Im confused
01-30-2022 06:56 AM
How much did you pay for the shipping? The listing says $5.00 shipping to the mid-West, but I don't think you can ship it anywhere for that much. You didn't give enough information to calculate the fees precisely, but the most likely explanation is that the $20.00 extra deduction was for the shipping label.
Other possibilities would be a promoted-listing fee, the reserve-price fee (if it was an auction, but it wasn't), or other listing-upgrade fees for other listings (but I don't see any other listings on your account).
Making some assumptions about the missing information, here's how the fees might have been calculated for your sale:
Paid by Buyer: | Charged on: (Comments) | ||
Purchase price | $300.00 | ||
Shipping | $ 5.00 | ||
Subtotal | $305.00 | ||
VAT/Sales tax | 6.23% | $ 19.00 | Subtotal; buyer's rate |
Total payment | $324.00 | ||
Paid by seller: | (FVF = Final Value Fee) | ||
FVF Variable | 12.55% | $ 40.66 | Total payment |
FVF fixed | $ 0.30 | $ 0.30 | (Per order) |
Subtotal fees | $ 40.96 | ||
Total fees | $ 40.96 | ||
Shipping label | $ 20.00 | (if paid from pending funds) | |
Paid by buyer: | |||
VAT/Sales tax | $ 19.00 | (Remitted to Buyer's tax authority) | |
Total deductions | $ 79.96 | (Total fees + Shipping label + Buyer's tax) | |
Payout | $244.04 | (Total payment - Total deductions) |
01-30-2022 08:40 AM