Including your Company Name and Website in Listing Photos

[avgearavgear]

Does Ebay now allow you to post your company logo and website in your listing photos ?

Because Ebay has removed all customer service phone contacts , I can not get a clear answer.

I sent eBay an example of another listing that all the photos have the seller's website and logo

And this was the response.

Hello avgearavgear,

Thanks again for reporting the listing(s) you found. 

What happened:
We looked into your report and didn’t find the listing to be in violation of our policy. This determination was made using automation or artificial intelligence.

[cordell1]

The algorithm must not look at photos only text.  Try listing a couple with your info on pics.  This also stops people from stealing your pics.

[heckofagame]

It's against policy.

Picture policy | eBay

[ckimodog]

@avgearavgear 

Information in your listings and store, that steers business off of the eBay platform is against eBay policy.  

[dhbookds]

devon@ebay 

kyle@ebay 

elizabeth@ebay 

perhaps someone needs to inform those in charge of " This determination was made using automation or artificial intelligence" about the problem? 

Not sure how we could inform AI of that directly..........

[mam98031]

@avgearavgear 

Many of us have been experiencing problems with the AI giving bad info or simply not taking care of things as it should.  What you reported is a great example of that.

It is against policy to have your web address on any part of your listing.  It can help to drive buyers from Ebay to your website, which is a big no no.

Don't every do something because you see other sellers doing it.  Sometimes the bots just haven't caught up to those sellers or the bot is simply wrong, which is a coding issue.

From the Ebay pic policy.

The following are not allowed:

• Photos that don't accurately represent the item
• Placeholder images used to convey messages
• Stock photos for used, damaged, or defective items
• Photos with added borders
• Photos with added text, artwork or marketing material
• Watermarks of any type, including those used for ownership attributions

**************************************************************************

My edit:  The above post is not correct.  I should have been more careful in what I stated.  The OP's issue is not the watermark on their pics, but their Website in their pics or stated in their listings.

This is the correct policy.  Sorry for causing confusion.

To protect our members, listings or products can't contain links that direct customers to a site other than eBay, even if the link is not clickable.

https://www.ebay.com/help/policies/listing-policies/links-policy?id=4248#

[12345jamesstamps]

The key is using "a key word(s)...typing just one word or two and not a whole sentence or paragraph where you need to explain why it is violation. Got to be very brief.

[redlinear]

The listing violations on eBay are the worst now that I have ever seen. By FAR!
And nothing seems to be being enforced or policed.

If you want to be seen.  You pretty much have to join in the fun. 
It's obvious eBay doesn't care
They've dumped all their money in AI that doesn't work.  And seem fully intent to ride it all the way to the bottom.

[mam98031]

devon@ebay 

kyle@ebay 

elizabeth@ebay 

Can we get a current screen shot of what the screen or screens look like for Request To Remove Feedback function, please.

[robbie31415]

You may be correct, however eBay hasn't informed the community that they plan to enforce it.

The last we've heard from eBay they will NOT enforce the watermark policy.

https://community.ebay.com/t5/Announcements/Watermark-Removal-Policy-Enforcement-Update/ba-p/2780374...

"However, we have received significant feedback about our upcoming enforcement and for this and other business reasons have decided that we will not enforce the removal of watermarks in March 2018 as originally planned. "

I have never once seen eBay enforce any watermark removals since.

[mam98031]

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@robbie31415 wrote:

You may be correct, however eBay hasn't informed the community that they plan to enforce it.

The last we've heard from eBay they will NOT enforce the watermark policy.

https://community.ebay.com/t5/Announcements/Watermark-Removal-Policy-Enforcement-Update/ba-p/2780374...

"However, we have received significant feedback about our upcoming enforcement and for this and other business reasons have decided that we will not enforce the removal of watermarks in March 2018 as originally planned. "

I have never once seen eBay enforce any watermark removals since.

---

Watermark is NOT the same as a web address.  I agree with you about the watermarking, but Ebay does not allow sellers to put their website address in the picture or anywhere in their listings.

[tobaccocardyahoo · Accepted solution]

If your listings are likely to be large in number and will remain on the site for a long time, it is probably asking for future problems if you watermark your photos.

Although Ebay is not enforcing the policy now, there are unlikely to warn you in sufficient time to redo all of your images to lack the watermark, when they have deployed a bot to remove watermarked photos.

[mam98031]

Watermarking is NOT the OP's issue.  Stating their website in pics and/or their listing is the issue.

[robbie31415]

I was just remarking on what you highlighted in bright pink.

'Not' and the Watermark section.

Maybe the one above the one you highlighted would have been better. Adding text to images that would also include web addresses.

[mam98031]

Point taken.  I could have been clearer in my post.

Hopefully everyone is clear now.  The OP's issue is stating their website in the pics or their listing.

I also corrected my initial post you are referring to.