Selling

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what fees are lost if i cancel an order?

i need to cancel an order in kind of a screwy situation. the buyer wants the item sent to a different address, which i won't do. i asked if he wants me to cancel, but i'm still waiting for his reply. on the cancel drop down there are two options for ...

another seller copying my work

Another seller is copying my work and listing it on ebayThey're listing copies, photos and written descriptions verbatim from my listings.This is not only harmful to my business but ebays as well.I have been a seller on ebay for over 25 years and thi...

Stock Photos vs Actual Photos

So I'm going to be getting some coins next week. (I decided my stamp experiment was such a success I'd seek out dealers to get coins from - my own coins, not ones the store gives me to sell for them). I noticed of some of what I'm getting people tend...

Closing My Store

After over 15 years of selling on eBay, it's time to close my store. I'm a small time seller, paying a monthly fee plus added fees when something is sold. The straw that broke the camel's back is filing a tax return. This has become an expensive hobb...

Wrong Ebay About Us Page Still Showing on All Our Listings

I just noticed that all of our eBay listings are showing our old About Us information from before we changed our store name. How can we resolve this? On our store page where you can change the About Us information, it is showing the correct informati...

Resolved! Does it matter if tracking never shows delivered?

Hello. I shipped via USPS GA. The tracking had an alert because it was out for delivery on Saturday but was not delivered. I called the post office today and they thought it would be delivered today. i then reached out to the buyer to inform them of ...

Available Quantiry is 0 but "Buy it now" is still available and listing detail shows 1 stock avail

I have set available quantity of an item to 0 But when I browse that item, it shows 1 in stock Update 1: I have just found a setting to allow customer to buy even If stock is 0, I have turned that setting off but still I can see "buy it now" button a...

Resolved! Ebay picture upload tool not working. Wont upload pictures to a new listing.

I can not upload images to my new listing. Is anyone else having same issue ? The picture is 2.13 MB so this should not be a problem.

BIN with Make An Offer + Auto Accept Min Sell Price or Auction @ Min Sell Price with BIN?

Granted category and competition can make the answer different, but in general, what do you think typically has higher selling price on average? (a) Buy IIt Now with Make an Offer where Minimum Offer and Auto Accept Offer are your minimum selling pri...

How do you increase impressions and page views? What factors control your limits?

Its 12pm, and I have less than 600 impressions and one page view. Any suggestions on how to increase those numbers?

Seller names removed from listings

Ebay has removed our sellers names from our listings when searching. They won't even acknowledge they are doing this. we paid for this feature, but sociopaths do sociopath! This is not a test, it is an unwanted feature. Going forward, on my few sales...

How do I cancel a return I accepted in error as a seller?

I have a buyer who is trying to return an item to me that I did not sell and wants a refund on the item I did sell. Going through the system in responding to his messages, I didn't notice it had gone back to accepting the return. I need help cancelli...

Offers Screen - So Bad…

Intentions matter and I know eBay is trying. That said where are they getting their input for these “improvements”?!?! The eBay app offers screen has taken HUGE steps backwards with the most recent change. It is so much harder to send offers. It take...

"New Offers" not updating?

I constantly get offers on items in my eBay store but I am noticing over the past couple of weeks that the "new offers" alert is not updating after I accept or counter offer an offer. For example, it shows that I have 9+ New Offers but when I tap on ...

as a seller i cant sell any lectronics for parts /broken Ebay always rules in the favor of the buyer

As a seller you have no protection. Ebay always rules in the favor of the buyer if a claim is submitted even if proof is provided. as a seller i cant sell any lectronics for parts /broken/dead.