If you think eBay is going to fail, why not just move on?

[natoman777]

I am definitely not happy about new changes on eBay as far as the selling tools go.  That is something that needs to be addressed.  But if I was done with eBay, why would I waste anymore time with it? Just a thought as I continue to see posts like "I'm done withe eBay!"  or "eBay is sinking! Get off the ship while you can!"   Everyone has to go out guns blazing.  There are other selling platforms out there.  We utilize a few, and do what works best for us.  If any of the platforms don't work for us (Posh for instance), we just move on. 

[maxine*j]

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@blingfling123 wrote:

Heck people post pictures of their food, post when they are going to the dentist, announce every single little thing they are doing/going to do on multiple social media sites...    

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As Dennis Miller put it:  Naver have lives less lived been more chronicled.

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[stuff4divas]

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@natoman777 wrote:

I am definitely not happy about new changes on eBay as far as the selling tools go.  That is something that needs to be addressed.  But if I was done with eBay, why would I waste anymore time with it? Just a thought as I continue to see posts like "I'm done withe eBay!"  or "eBay is sinking! Get off the ship while you can!"   Everyone has to go out guns blazing.  There are other selling platforms out there.  We utilize a few, and do what works best for us.  If any of the platforms don't work for us (Posh for instance), we just move on. 

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The loser sees the problem - 

The winner sees the solution 

The loser has an excuse - 

The winner has a program

The loser says it may be possible, but it's difficult - 

The winner says it may be difficult, but it's possible

[maxine*j]

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@isaiah53-57 wrote:

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@southern*sweet*tea wrote:

I

Can a venue on this path be saved? - sure - If changes being made begin to offer some semblance of gratitude and equity for the users - And what is the main way change can be affected for a dependent group? By making known their displeasure over poor policy...

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Only if they make that displeasure known to those who do something about it.   No one here works for eBay or has any say in how eBay works.  

There are something like 17M U.S. sellers on eBay, and a small fraction of a fraction of one per cent of them find their way to this board.

Only a handful of people read this board on a regular basis, and what they can do, and do very well and freely and patiently, is help sellers solve specific problems in real time, using existing eBay policies and tools.  

Even the people who develop, maintain, and moderate these boards are from a compnay contracted by eBay to so, not eBay employees.

Anyone who wants to change eBay, and is willing to put his personal resosurces of time and energy where his mouth is in order to do so, would have the wit to know all that.  People are perfectly free to come here to gripe, accuse, rant, fulminate, disparage, and sabotage, but that's utterly  ineffectual in bringing about change to eBay.

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[chapeau-noir]

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@yuzuha wrote:

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@southern*sweet*tea wrote:

Some people are always miserable and they're not "happy" unless they are making other people miserable too.   I think that's a big part of it - seems there are lots of miserable people around these days and they feel they owe it to the rest of us to make us miserable too.

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We have one regular customer at my B&M job like that and literally all of us hate her because she is just the most miserable, negative person all the time about EVERYTHING. I can't understand how people can live like that and not just drop dead from a heart attack or a stroke or something from being so worked up over everything all the time.

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Heck - some people have monetized that with their own rant shows on YouTube and oddball channels.  Then they have guests on the show who also rant.  It doesn't matter what it is, it all warrants high-velocity performative outrage.  Higher ratings for melt-downs, but snowflakes melt pretty easy.

[johnrj1226]

Only if you sell the same stuff with the  same conditions

[johnrj1226]

If they are a true customer  they spend money  at your  place.  Learn the to how to win friends and influence your enemies.  In my book a customer and their money is King or Queen.   There are people like that but something caused that that you don't know and may never know. - You say this person comes back frequently.  Some times a frenziedly smile and greeting  is all they want - cost you nothing.  Guess that is the way you want to be treated/greeted.  Learned stuff like that in a 41 year selling/marketing stuff.

[craigstevensstudio]

this is a very good post.     and there is a BIG REASON..... many of us sellers that have been here for 15 to 20 years  and sold thousands of products/items  are not on here to "BASH" ebay....we come on here  in hopes of getting ebay to change for the better.  (all companies need feedback, even if they dont like to here it)  a smart company listens. a FOOLISH ONE  does not.

If ebay improves and FIXES some of the GLAIRING problems, then many of us would willingly  come back.  WE WANT A PLACE TO SELL.    we want ebay to be sucsessful.  (not go under)    it just has to be the 3 tripple.

win for customer,  win for seller,  win for ebay.  (this is a correct business model)

[chapeau-noir]

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@johnrj1226 wrote:

If they are a true customer  they spend money  at your  place.  Learn the to how to win friends and influence your enemies.  In my book a customer and their money is King or Queen.   There are people like that but something caused that that you don't know and may never know. - You say this person comes back frequently.  Some times a frenziedly smile and greeting  is all they want - cost you nothing.  Guess that is the way you want to be treated/greeted.  Learned stuff like that in a 41 year selling/marketing stuff.

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That's the default option and pretty much what everyone says, but in my experience it doesn't always work and one is left with a real crock.  Some people will simply not be defused. 😣

[isaiah53-57]

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@maxine*j wrote:

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@isaiah53-57 wrote:

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@southern*sweet*tea wrote:

I

Can a venue on this path be saved? - sure - If changes being made begin to offer some semblance of gratitude and equity for the users - And what is the main way change can be affected for a dependent group? By making known their displeasure over poor policy...

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Only if they make that displeasure known to those who do something about it.   No one here works for eBay or has any say in how eBay works.  

There are something like 17M U.S. sellers on eBay, and a small fraction of a fraction of one per cent of them find their way to this board.

Only a handful of people read this board on a regular basis, and what they can do, and do very well and freely and patiently, is help sellers solve specific problems in real time, using existing eBay policies and tools.  

Even the people who develop, maintain, and moderate these boards are from a compnay contracted by eBay to so, not eBay employees.

Anyone who wants to change eBay, and is willing to put his personal resosurces of time and energy where his mouth is in order to do so, would have the wit to know all that.  People are perfectly free to come here to gripe, accuse, rant, fulminate, disparage, and sabotage, but that's utterly  ineffectual in bringing about change to eBay.

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I'm sure MOST who post here know this is not an ebay run board, but I would think it naive to think ebay does not utilize information from this board to some degree and nature. I believe they don't take kindly to negativity towards the company and do have eyes on this board for that purpose - After all, we are talking about a company that was recently implicated in the harassment and  cyber-stalking of a couple (Ina and David Steiner) by upper level employees for writing negative online articles about the site.

I for one think these posters you are referring to in this topic are brave individuals to speak out about their issues, whether the issues are with, or without merit - Braver than they know, and braver than many of you fail to give credit for - many likely don't know the flood of derogatory posts coming their way afterwards, but those who do?... they are the bravest.

Anyway, I, like you are busy, so I'll just leave you with this - Here's the kicker - if people did not use this board to vent, that would give many who LOVE to post here a whole lot less to post about(I'm sure that would actually ruin some lives) and it quite likely would leave some out of a "job"...

[downunder-61]

Many posters beleive they are contacting eBay when they come to the forums and I actually wonder sometimes if the people that do the ''Departure'' posts, are hoping eBay will read them and reach out to make things better so as not to lose a customer...........

Hard to type that with a staight face LOL

[goldxxxsilver]

Ebay will never be like Amazon....Hope they never will be...But Please Ebay Treat your Sellers as Human Beings and not like Robots!!

[natoman777]

I agree there is no need to be rude to those who rant, but probably would be best for us all to not respond.  There's enough negativity to go around.  For those of us who sell to make it financially we don't need any more stress when sales are so uncertain in a tough economy

[natoman777]

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@isaiah53-57 wrote:

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@southern*sweet*tea wrote:

I've moved on from Etsy, Bonanza (do they still exist?), Mercari and Amazon.  Do I hang around their forums griping, complaining and trying to get others to quit too?

No, I just closed up shop and left.  They didn't work out for me so I moved on.  No need to waste my time hanging around a forum of a place I don't like to use.  I have far more positive things to do. Negativity begets negativity, and I don't allow negativity in my life if I can at all help it.

Some people are always miserable and they're not "happy" unless they are making other people miserable too.   I think that's a big part of it - seems there are lots of miserable people around these days and they feel they owe it to the rest of us to make us miserable too.

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Wow - Im perplexed as to how someone who claims to be above negativity could post such a passive-aggressive response to the original post.

In response, I have a question:

When dealing with a publicly-owned entity, how else can you attempt to AFFECT CHANGE for the better without airing your disgust and displeasure over disproportional, inequitable and encroaching changes that are CONSTANTLY being updated to deeper levels of exploitation and indignity?

These same people you disparage have had successes with this site and can see it's potential under the right circumstances, policies and leadership - Why wouldn't they want to offer their thoughts and feelings of loss and maltreatment, however emotion-based they are?

I believe online sales venues have long passed a reasonable level of profit take (not even including benefits and functions that have been taken away along the way) - This elicits negativity on all levels - could it be the demise of such companies? - sure - and it very likely will be if user-injurious changes continue at high levels.

Can a venue on this path be saved? - sure - If changes being made begin to offer some semblance of gratitude and equity for the users - And what is the main way change can be affected for a dependent group? By making known their displeasure over poor policy...

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This is exactly why I made this post.  I have been selling on eBay since 1999. 

To say

"I believe online sales venues have long passed a reasonable level of profit take (not even including benefits and functions that have been taken away along the way) - This elicits negativity on all levels - could it be the demise of such companies? - sure - and it very likely will be if user-injurious changes continue at high levels."

Is adding to the problem.  My sales have been very good compared to 2020.  Yes things have changed, some good some bad, but to say online sales are not profitable is not accurate

[siamjane8]

I have no intension of leaving ebay- it is my primary business and the best venue to sell vintage items and classic car parts around the world.   I do on the other hand feel that we as sellers/users/customers should have a say or hand in the tools that we use.  When people who do not sell/use the platform design flawed tools that we are forced to use- what choice do we have to voice our opinions to get them to understand what we need?

   They do not understand even the basics of what we need as sellers so we have to educate them and hope that they listen.... remember that they design the tools and features first and foremost to benefit themselves(IT dept., customer service etc) and sellers as a third or forth consideration. 

[dhbookds]

Guess I'm an outlier on a couple of things.......  I don't think rants are good for people.  Yes, I understand anger, but the expression of it, in today's world, seems almost out of control.....  to the point of people being dangerous to themselves and others.   I'm not sure "empathy" helps it.....to me it seems to give encouragement to express it and, perhaps,  act on it. 

We all are individuals each with our own needs/wants/criticisms........but what some often forget/ignore/fail to point out, in our sympathy for people's rants,  is that Ebay has to encompass  all of us.......what doesn't apply to me.......may well apply to you......and I often see that with Item Specific criticisms... Some people are too narrow to grasp the bigger picture and some simply want to deny there is any other point of view other than their own.

Good, reasoned criticism could/should benefit ebay......it has in the past.....but shouting and screaming that your business is being destroyed by some change on the listing form won't go far to get it changed, in my opinion.