Selling

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Need help appealing my seller status

I have had an eBay store for over 20 years. It is a sideline hustle for me.I never understood why they were trying to be my parents/boss, telling me that my sellers performance was this or that, my sales were down or up and kept giving me sellers sta...

How do I get my feedback to show on listings

I've been away for a while (travel, a move, sickness) but am now starting to write auctions again. Things have changed here, but I'm adapting except I cannot get my 100% positive feedback as a seller to show on these new listings. Although it was a w...

Can items remain in cart forever?

I have an item that shows multiple people have it in their carts. It has been that way for a long time, so can items remain in carts forever or do they eventually get removed?

Heads up: changes to Seller Initiated Offers (SIO)

Recent & upcoming changes to SIO, the good and the bad. First-[Bug or intended?] eBay is forcing the default to "on" for automated offers and counter offers. As things stand today, sellers have to manually toggle off those settings every single time ...

AI-generated item descriptions

Hello all, As a buyer and a seller, I am compelled to re-visit a topic that is make-or-break for me: Listings with nothing but an idiotic, vapid, mindless AI-generated description. These do nothing to describe the item being sold, and are absolutely ...

What’s Your Biggest eBay Win or Worst Flop? Spill the Tea!

Hey eBay pros,I’m always inspired by this community and love learning from you all. So, let’s swap stories: What’s the biggest profit you’ve ever made on a single eBay sale, or what’s your worst selling experience that still makes you mad?Whether it’...

Resolved! Add business hours?

Howdy! Does anyone happen to know if there is a way to specify what a "business day" is for me? I'd like the "business day" to start and end at 5pm instead of midnight. I offer next day shipping, which is usually fine, except that sometimes I wake up...

Buyer From Brazil Opens Payment Dispute Say Charges Aren't Recognized.

A buyer from Brazil bought 3 items from me. Two were sent together and one was sent separate. They now have filed a dispute with their payment institution and I think it says the charges aren't recognized. The package with the two items was insured. ...

Best way to move forward

Hi there Any advice would be so greatly appreciated. It's our first time with this sort of issue. We took a video of a Disney music box we sold on here, packaged it very well and sold it with insurance on the freight cost using USPS. So now the buyer...

Appeal or not?

So frustrating, one of my listings keeps getting violated and removed with the reason that it is violating the Adult Items Policy. 5 times now its been removed. Here is another beautiful example how ebay refuses to be clear and actually be helpful. T...

Resolved! Item not received

The buyer left a negative feedback after contacting me through eBay messages that they did not receive item. The tracking shows delivered. The customer did not open a item not received case, but left negative feedback anyway. This is an international...

USPS didnt do an acceptance scan. No tracking for over a week & refunded buyer. Am I screwed?

Hi, I sold an item April 29 and shipped it the morning of april 30. USPS never did an acceptance scan, no updates for over a week.On May 7 buyer opened a case against me for item not arrived. I had no evidence w/o an acceptance scan obviously, and Eb...

Resolved! Scrubber bot getting overzealous about words in listing titles

This is not a plea for advice, just sharing an experience and wondering what sellers' thoughts are, or if you've encountered this before. Occasionally I have gotten an alert upon hitting 'List' -usually because I forgot an I.S. or maybe had something...

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Accept an offer

I'm still learning, I received an Email from someone offering me a lower price for a listed item. I Emailed them back a counter offer. If they agree to my counter how do I change the price of my item so they get the item for the price we agreed on an...

International shipping

I am a fairly new EBay seller. I recall that EBay started program in last few months that said we are automatically opted into international shipping (I think) and EBay takes care of the additional costs for shipping (seller just ships to US hub). Ho...