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Forum Posts
Seller Initiated Offer automation
Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...
I got my first negative feedback ever.
Hello, So I sold this item and in the listing it was plainly stated that it was untested and had been in storage for several years. It was sold through eBays international shipping program so I just ship it to eBay and they take care of shipping it o...
"please pack carefully"
I am seeing an uptick in these kinds of messages, anyone else? The percentage is way up since I don't sell all that much these days. One woman said I was her 3rd attempt to get an undamaged book for a gift.
Resolved! My Sales have stopped dead! What is going on???
I've been selling clothing on eBay for well over 10 years. This past week I have no sales, no offers not anything! This has never happened for this long before. I'm truly concerned. Is there anything else to try besides the obvious, listing, promotin...
Buying and returning a high end item and the customer still wins.
I sold a high end item to a buyer earlier this month. They sent me an offer and I was hesitant to accept so I didn't. They messaged saying they'll add an additional $100 and I accepted. I sent the item out promptly...which also required Signature Con...
Sales history missing from listings over last day+
When I view our listings, I no longer see the sales history. 371784640290, for instance, should have sales history of nearly 150 but it appears as if nothing has sold, once in the listing. It still shows on the results page (if you search by part num...
I have a buyer with buyers remorse and is making trouble
A buyer purchased something Friday. After it was dropped at the post office, they changed their mind and requested a refund, which obviously wasn't possible at that point, and furthermore I have a clear no refund policy. The item is progressing throu...
Cancellation for wrong payment info. Giving a buyer a warning or not?
Call me a glutton for punishment. A buyer bought and filed a cancellation request last week saying they bought by mistake. I accepted, no BBL. This weekend they bought multiple items, one of which was the exact same item as the item they bought last ...
As margins tighten, eBay needs to speed up free payouts!
We've moved this thread to the appropriate board, please click the link to find the new location.
Listings no longer showing number of items sold?
Just noticed this tonight - and it is only on Chrome (also Chromium). Now when I click on any item for sale - it tells me the number of items still available, but the sales history is GONE. Still shows in Firefox though. As a seller, I have some item...
Do these sellers think someone will actually buy some of the things they have listed?
I was looking for a particular food product on eBay because I have not been able to find it locally. Just browsing some of the items listed, which was interesting in itself, I was surprised to see some things listed that not only go against eBay poli...
With multiple shippers on one item, who is responsible for damages?
A package shipped FedEx and delivered by USPS was damaged. Who pays for the damage?
Do you get reimbursed for promotion fees if buyer cancels order?
I had a buyer who misread the description of the item and wanted to cancel the order and receive a refund. I went ahead and canceled it. Does anyone know if I will receive a refund for the final value fees and the promotional fees?
Facebook Marketplace Integration Question
devon@ebay kyle@ebay elizabeth@ebay Still trying to get an answer to this simple question: If I make a sale through ebay's Facebook Marketplace Integration, will ebay inform me that the sale was the result of FBMP integration? This is a straightforwa...
no sales
Hi community, Maybe is just me ok I had a store subscription, and I ended the subscription. Well while I had the store subscription sales were great the minute i close the subscription no sales for 2 weeks. Has this happen to any body else? Or is jus...
Resolved! unfair negative feedback
Well, once again EBAY does NOTHING to back up the seller! As a twenty-year seller (TOP-RATED PLUS) who has always been blessed with 100% feedback (I go the extra mile to keep it, believe me!), I received my first negative feedback today, which at my ...
