I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!
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05-19-2020 06:18 PM - edited 05-19-2020 06:21 PM
O.K., so this is IT. I am not going to list here anything else in the future - regardless of how many FREE listings eBay prefers to throw my way! Seriously considering not even relisting the ones already listed here, though I may give them some time to run out on their own.
I absolutely HAD it. Three times in a row - with weeks apart - a buyer claimed false reasons for returning an item, in order to get FREE shipping, by leaving me no chance to refuse the return shipping cost! eBay does NOTHING to protect the sellers against these kinds of atrocities. The buyer can open a case of return with literally ANY invented reason. eBay does not ask the buyer to provide a photo, or otherwise explain the reason, making it now even harder for sellers by extending the return times. JEWELRY HAS A 14 DAYS RETURN, per eBay's own statement. My listings of jewelry have a 14 days return, also. Not 21, not 30. eBay nonchalantly announced to change this, for absolutely NO logical reason, because so many people being currently at home, the return time-frame could actually be shorter, but definitely not longer!
30 days gives buyer plenty of opportunity to have a change of heart and mind, and simply return the item claiming non-existent "Item not as described," or even worse, DAMAGE the item and then claim that it was damaged already when sent by the seller.
I describe my items correctly, and for the most part, provide 10-12 pictures for each. I accept returns with NO questions asked, but I am not going to pay for any more dishonest buyers to claim non-existent reasons for return. Strange to note, With hundreds upon hundreds of sales elsewhere: I did not have a SINGLE return on my other selling sites, for years! Not because I do not accept returns. My feedback on other sites is also 100% with NO returns, ever.
Add to the picture eBay's continued harassment for giving them all kinds of private information and being charged a tax of 12.5% on the tax portion of the sales come July - I am out.
You are losing MASSES of honest, experienced and knowledgeable sellers - many of whom are much higher volume sellers than my little business - because you provide the most horrible customer service to your sellers, eBay!
I think I have seen enough. Totally FURIOUS about people stealing my money that I work VERY hard to earn, and will no longer expose myself to this kind of abuse.
I regret that I have EVER returned to this site, to be truthful. The way you are treating your sellers is ABYSMAL. The only entity making money here is YOU eBay - and your preferred few.
Good luck to all sellers. Looks like some of you will need it...
PW
Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!
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05-22-2020 09:41 AM
@prettywoman-2012 wrote:
@coolections wrote:
@prettywoman-2012 wrote:I am not going to list here anything else in the future - regardless of how many FREE listings eBay prefers to throw my way! Seriously considering not even relisting the ones already listed here. I absolutely HAD it.
Only listed 4 items since posting. Maybe just slowly quitting.
I don't blame you for thinking deeper as to your decision. Thanks for your comment. Stay safe!
PW
lol, PW, I think he's referencing you........
Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!
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05-22-2020 09:43 AM
I stand corrected. You have not been complaining about ebay, you have been pointing out your varied concerns about the marketplace. I apologize for characterizing that as "complaining" I wish you Godspeed and Best of Luck in all your future endeavors.
Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!
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05-22-2020 09:47 AM
Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!
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05-22-2020 09:49 AM
I fully agree. In my opinion eBay is now managed like wild west fur trading. If the supplier refuses, step aside ... There is another supplier behind you.
Brick and mortar cannot get away with the sloppy ethics of eBay and I strongly recommend anyone with investment in eBay, dump it, there is another opportunity behind them.
Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!
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05-22-2020 09:55 AM - edited 05-22-2020 09:56 AM
@gwzcomps wrote:
@mam98031 wrote:
@gwzcomps wrote:
The 30 cent fee does have bearing since they are part of the fees we pay though. Overall in the higher fee tiers we will be paying slightly more not less.Well yes and no. Yes because they are a fee we pay. No because in comparing the MP fees to PP fees, they wash each other out. They have nothing to do with a comparison. EXCEPT for sellers already in MP as they are paying a lower per transaction fee than the 30 cents.
Higher fee tiers can never have a higher than 30 cent per transaction fee. That is a steady fee for whatever $$ value the sale is.
What I'm finding helps me out to say fee neutral is the mixture of non sales tax sales with the sales with sales tax. At least so far.
Ok so I deleted the transaction fee and yes you are right it technically makes no difference in the cost increase we will see. Either way MP will cost more overall because of the fees on taxes. I am guessing for the average seller they would be lucky is 1/3 of their sales don't involve sales tax. On my end even some of the reseller buyers don't know they can get sales tax removed from their purchases. The only saving grace with MP is when it comes to people who sell in the lower fee tiers.
You don't need the mix to be that high in non sales tax sales to have it level out your overall fees to not increase your costs. That is because sales tax is usually less than 10% of a sale. So you don't need to have a 50/50 mix of sales tax and non sales tax sales.
For myself, so far in May I have about 24% non sales tax sales and that is enough to keep me at a net neutral position on fees. No increases on US sales so far. Which is why earlier I said that about a 25% mix of non sales tax sales is likely to offset the increases of sales that has sales tax.
Whoops I should mention that percentage is not of dollar values but of quantity of transactions. I should run that number on the $$ values too to see how that plays out. I'll have to do that later though.
Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!
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05-22-2020 10:04 AM
Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!
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05-22-2020 10:17 AM
@gwzcomps wrote:
I will have to make my spreadsheet so I can type in a bunch of transactions for testing. I am on the lower tier of fees in my categories so I will save regardless. The higher fee tiers will be a slight loss.
Unless you do your worksheet that will allow you to look at a minimum of a months worth of transactions, you can't get an overview of the impact of the fee change. If you are only looking at a few transactions, it will not give you an accurate assessment at all.
What I am doing is looking at my May and June sales as they come in I add them to my worksheet. Others have gone back more historically and looked at months in a similar way that have already ended. I just chose since we have so much time before these rules take over that I will look at current months.
Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!
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05-22-2020 10:22 AM
Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!
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05-22-2020 10:40 AM
@gwzcomps wrote:
I currently don't track the percentage of fees I pay per transaction so I don't have a good way of doing that. As it sits now I just figure I average 10% in fees in the old system.
You don't have to. Look again at that worksheet example I gave you. It will calculate all that for you. All you need to put in is your product sale amount, shipping and any tax collected.
Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!
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05-22-2020 10:41 AM
Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!
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05-22-2020 10:45 AM
Pick an average.
Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!
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05-22-2020 11:04 AM
@dhbookds wrote:
@prettywoman-2012 wrote:
@coolections wrote:
@prettywoman-2012 wrote:I am not going to list here anything else in the future - regardless of how many FREE listings eBay prefers to throw my way! Seriously considering not even relisting the ones already listed here. I absolutely HAD it.
Only listed 4 items since posting. Maybe just slowly quitting.
I don't blame you for thinking deeper as to your decision. Thanks for your comment. Stay safe!
PW
lol, PW, I think he's referencing you........
I was responding to his following sentence:
"Only listed 4 items since posting. Maybe just slowly quitting." Clearly, this was typed by him in response to my quoted post. But I know, it can get quite confusing when multiple citations are in the same thread. I prefer the simple responses, like instead of endless quotes over quotes, perhaps cutting the rest and just leaving the sentence(s) to which one is replying. But if you look closer, you will see that he replied to my post - then I have responded to his.
LOL
PW🐿
Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!
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05-22-2020 11:08 AM
@my-cottage-books-and-antiques wrote:
You are welcome. I've been here for more than 20 years. Thank you for your good wishes.
I stand corrected. You have not been complaining about ebay, you have been pointing out your varied concerns about the marketplace. I apologize for characterizing that as "complaining" I wish you Godspeed and Best of Luck in all your future endeavors.
Hi there! Thank you for the clarification, it was nice of you to do. I have been here since 1998. Best of luck with everything.
PW 🐿
Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!
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05-22-2020 11:13 AM
@gwzcomps wrote:
Yikes that does hurt for if you lose the micropayment fee discount going to MP. My math shows 24-26 cents more (which I know should be obvious 🙂 ) in fees on your $2.25 bracelets. Assuming my percentage calculations are right you would be paying an overall fee of 25% which is 11% more than you would in the current system. That is rough. Luckily quantity purchases will save you to some degree.
LOL what will save me is when I get shoved in I will be closing the store.
I've already found about 4 other sites to sell the cards on, the bracelets (that I have left) I will donate to a local church, the rest I'll either donate or take to facebook/craigslist/fleamarket. I may even branch out and go to Amazon... since my listings on Auctiva will transfer over with no issues at all, in fact Auctiva WANTS me to transfer a bunch of them already.
Re: I HAVE SEEN ENOUGH, THANK YOU AND GOOD BYE!
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05-22-2020 12:23 PM - edited 05-22-2020 12:26 PM
@cynthealee2 That is what I have been figuring, also. That the actual fees are much higher than the fees (in proportion of the money you take in) shown to you on those pie charts in Seller Hub.
The STATS inflate the money you take in, because they incorrectly sum up the
- item price,
- shipping and
- taxes into one lump sum as "income," when the only portion of this calculation should be the item price for which the item sold.
By inflating the income part, the fees appear to be LESS than what they are, in reality.
And this is just how it is now...how it would be in the Managed Payment system is a whole lot worse, I believe. While the payment processing fee that eBay intends to charge on each sale is about the same percentage and even the 30 cents does not change from PayPal's current take, the fact that they intend to charge the entire transaction as one lump sum with an additional 2.5% (total of 12.5%) effectively means am increase in fees on the shipping FVF by 2.5% and an increase in fees by 12.5% new charge on the previously NOT charged tax portion of the buyer's payment. Yes, PayPal charged - since November 2019 - a small percentage on the tax part of buyer payment, but that is already taken into consideration when Managed Payments processes the entire payment by buyers. What is new is the tax 12.5% FVF and the above-mentioned 2.5% on jewelry and clothing item FVF.
How some people can say this is a saving for us sellers is beyond me. No matter how I try to be positive about this, my previous experience with Inferential STATS and other calculation processes is pulling me down.
PW🙃👀🐿
