Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

deleted email set as main

I had 2 emails attached to my ebay and paypal accounts. Email 1 and Email 2. I deleted Email 2 from both paypal and ebay months ago. I replaced Email 2 with Email 3. Months go by and I have some items to sell. I post them all as usual. After I sold a...

Resolved! Buyer claiming item I sold them is faulty. Has now raised a returns referral without discussing.

Hi, all. I sold an item to a buyer on the 1st March. I made sure the item I sold was in working order and fully tested it. I boxed the item up in two boxes, wrapped it with bubble wrap and put the item in a postal plastic bag before sending so it was...

Ebay sided with Lying Buyer over truthful Seller

Buyer said the charger was included in shipment and it wasn't but I stated that in the item description. So she pressed Ebay for a refund and Ebay gave it to her even though Ebay admitted she lied. Here's my appeal which Ebay ignored. What surprises ...

Fraudulent use?

I sold a 750. item and received payment for it. The address is for a flyover company that collects mail in the US for forwarding overseas. WHen I checked out the addy there were dozens of complaints about fraudulent use--the person would be notified ...

Listing removed in error. How do i go about correcting this or avoiding the removal again

I had a listing for a UVC (ultraviolet) wand which was removed. The explanation in the email that i received stated "We had to remove your listing because it didnt follow our Prescription devices policy." If you're not familiar with this item, it doe...

Am I being scammed?

I have a listing for a Jean Jacket that I have no choice but to sell through auction. I have received many offers well above selling price and at first, I was super excited. However, they all tell me the same thing, " hey I'm X and I'm interested, te...

Returned Item damaged during transit

Had a SNAD case and decided to submit to the buyer's demands after it was clear that eBay's bias towards buyers was greater than the 'force' in blimmin' Star Wars. (Apologies if you didn't get my dry humour there) Anywho, the item arrived safely and ...

One that has me crossing my fingers - a perfume named Havana

Aramis cologne has a men's perfume named Havana. I have a new, unopened bottle of the original production. It was made in Switzerland, so marked. The auction is created but hasn't gone live yet. Ebay has all sorts of nastiness created if you try to s...

Persian Rugs bought in the United States 60 years ago.

Does anyone know of an online sight where I can sell Persian Rugs.Thank you.

Internal Accounting

Hi All, I’m running over my stores numbers again and I’m trying to find the most efficient way to keeping my books organized. I’ve been operating as a store since February of this year and have had around 300+ sales since then. I tried quickbooks and...

Seller's Packing Slip & Invoice Clarification?

When U. S Tax is computed and collected by eBay after final sales. It should be shown on our sales transactions and invoice statements as part of our U. S. paid sales tax right? Isn't this same measure used for your own business tax computing and rec...

Another buyer didn't read the listing, what are my options?

Hi everyoneI've had more buyers ask to cancel transactions in the last few weeks than I've had in the last 20 years. It seems to be a common problem.Anyway my quandary... I sold a 20 cubic foot rooftop carrier for $85.00 It was listed as pick up only...

Where do I find on eBay if a buyer purchased an item via Send Offer?

I am trying to figure out a way to tell if a buyer purchased an item from an offer I sent. (Not referring to if I accept an offer from a buyer or they accept a counteroffer - although this doesn't seem to post anywhere other than an email or message)...

Selling to another country thru a freight forwarder

Hi, I have been selling for less than a year and want to make sure this is legit bc I could not find much that addressed this situation. I sold an item for $300, the mail to address was like 35 miles away from me. We packaged it up well bc it has som...

buyer gets error "this seller does not combine shipping"

On some good until cancelled listings I had a buyer try to buy two and they kept getting an error that said to the effect "this seller does not allow combined shipping". I went in and looked at the settings and I cannot figure out what needs to be ch...