How do I contact a member?

[thedoctor4]

Seller sent back the Avengers '68 set 1-5 because it had ONE disc damaged. It was almost a month when He decided to make a claim, THEN it took him OVER 2 weeks to ship it. He wants a FULL $125 refund and I told ebay I'd do $30....and they said contact buyer but whenever I click on Contact Information it sends me elsewhere!  HELP!!!

[bonjourami]

You have to go back to the case.But if he returned the whole set, you owe him a full refund.

[dhbookds]

I don't understand the $30 either?

[44012]

If the buyer returned the whole set you have to refund the whole set.

(I am assuming you received the item back).

If you offered a refund of $30.00 and the buyer didn't want the partial refund to keep the item(s) then that is their right. It appears they chose to return the entire set for a full refund. 

Why would someone want to keep a disc set if one of the discs is not working correctly?

Sometimes these things happen. Best to refund and move on.

[kensgiftshop]

Sorry, but the buyer gets a full refund.

[soh.maryl]

If/when a buyer opens an item not as described case with eBay, which he has 30 days after receipt to do, the seller doesn't set the terms of the refund, eBay does.  

Strange idea from an eBayer with 3514 feedback? 

[vintage-camerastuff]

I don't understand the $30 refund.  Did he send back the whole set or just the bad disc?   If he sent the whole set you owe him $125.