Selling

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Defect rate as a percentage - impossible to come back from

I'm a new seller, and hadn't realised how strict ebay were about postage times. I've sold around 100 items, and some of them were shipped past their deadlines. I had a couple of experiences where the item I had sold was either broken or I couldn't fi...

Kudo's to eBay on new feedback policy

In the olden times, if you didn't get feedback from a customer, you did without and it was frustrating not to get credit for the effort. The new system will give you positive feedback automatically, if the customer does not respond within a certain a...

Buyer Lies To Get Refund!

I have a perfect 100% feedback score, and haver NEVER sold an item that wasn’t exactly as described, snd in AT LEAST the condition I stated in the listing. Nor have I ever misled anyone or have been in any way dishonest. I recently sold a knife to a ...

What has your experience been with "Q5"?

Q5 is the name given to the period between Dec 26th and the Jan 1st, or, depending on who you are talking to, the end of January. If you've been selling for a while, what has your experience been with this time period? Do you usually have strong sale...

Resolved! Customer help outsourced to another planet

Stop outsourcing your customer assistance eBay. These people do not understand English.Terrible business model...

INR case

Recently sold two items about 6 weeks ago, for $1800 total. Rarely use my eBay account and I didn’t know it was tied to an old email. Buyer messaged me that there was no brackets upon receipt, however, I never received the message. No where in the li...

Resolved! Ebay Charges for one item, 80 separate charges totalling $468, item sold for $225

Very part time seller here, last month earnings $1944.76, so I checked my bank statement, to find a total deposited by Ebay of $187.70 WHAT, so after a lot of searching found I had been charged a total of 80 different charges on one item that sold fo...

Pending Transaction

I am selling an iPhone to a customer who contacted me on eBay. He said he would send me the money on PayPal before I ship it out. The money is pending and I will call PayPal to see when the money will fund/clear and be okay to ship. The customer is n...

So What Happens When Refund Issued Item finally gets Delivered

So What Happens When Refund Issued Item finally gets DeliveredDelay was caused by USPSI had to refund the buyer as per ebay Dictator rules.So am I just out the money unless the buyer decides to step up and do the right thing.Is ebay on the hook, Or s...

Promoting your items...is it worth it?

We all have opinions on this. In the end, if everybody promoted all of their items, it would be as if no one had promoted them. The more people that have promoted an item, the less reason there is to do so, or so it seems. Promoting an item is, quite...

What's worse than a return? When they won't talk.

I sold an item without a box. I put in the description it did not have the box.The photos did not show a box.Buyer gets it, starts a return with the message "this was supposed to have the box".Tried reaching out to them to ask why they thought that, ...

Shadowbanned On My Main Account, TURN THE LIGHTS ON, EBAY

Our family runs 3 eBay accounts. This is the main one. The past 31 days here have been the worst in months. Almost nothing the past week. Funnily enough, our newest account, which usually only gets about one order a month (if that) for very similar p...

time away in December

How many of you take time away in part or all of December? I know some do for enjoying the holidays and/or avoiding problems with the mail. Right now my sales are better and I am stressed out a lot about riding the wave. I'm hoping in a way this wrap...

Restrictions

A few weeks ago I learned that my sellers account was now below standard and I’m sure everyone knows what that means. I had someone close to me take a bit of my inventory, unfortunately being new to eBay, I didn’t realize I could of spoken with the b...