Selling

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Buyer abuse of return policy

I haven't had to deal with this issue in years and I know things have changed, but can a seller still file an abuse of the return policy complaint? How? I sold a very expensive model train. I have no way to test it, so I sold it "as is", "untested", ...

Resolved! Buyers Are taking Advantage of sellers when returning the item and choosing not as describe

Hi, I being having some issues when buyers buy an item and then decide to return it and they are choosing the option item does not match the description so to get free return and I have to refund the original shipping cost. I am dealing with some of ...

Resolved! High ticket item. I don't accept returns. He already paid and wants to cancel

sold a book for a good amount of money. I net about 70 bucks. The person bought it and paid and now they want to cancel. We Don't accept returns Am I on the hook to still cancel this? Do I risk a negative feedback now if I don't cancel?

Buyer upset and left negative feedback but won't request a return

I sold a le pliage Longchamp bag - I had it advertised as an XL travel bag and listed the measurements in the listing. Apparently, it is the large size and not the XL. The buyer sent me a super-aggressive note accusing me of "scammed" him. I replied ...

Permanent MC999 Suspension After Correcting Shopify Category Error – Requesting Guidance

Hello eBay moderator, I’m hoping to get some guidance or moderator insight regarding a permanent MC999 suspension of my account, Naise Shopper, that occurred without prior warnings or a clear policy explanation.My eBay account had been active for ove...

1 Year Anniversary Selling on Ebay 🎉

I'd like to take a moment to thank you all that have been helpful in getting me to 1 year. Taking the time to answer questions that I'm now sure you have answered 100s of times.Coming here to read and learn has been a ride in and of itself. So thank ...

Just imagine how busy ebay sellers are going to be

Are going to be while 200M Americans are confined to their homes because of the weather and the only thing that'll make them happy is spending money on ebay. Bring it on!

Resolved! I sent a beautiful vintage snowman to a customer and they said I sent a dirty old coffee mug

I sent a beautiful vintage snowman to a buyer and they told me that they did not receive the item even though they received my box and all the packaging that I wrapped in the item in. But they told me that what I did send them was a dirty old yeti co...

Extreme winter storm

How are you going to deal with the epic winter storm that is supposed to spread across 30-40 States starting tomorrow? I imagine too many will see a large impact on sales? They figure 235 million will be affected by it. We are supposed to get our dos...

SIMPLE DELIVERY

I shipped an item that was collected yesterday from my home address at 12.14 via eBay Simple Delivery Royal Mail 48. Today the item is marked as "Delivered" in my Orders but it is still in transit. The Buyer also has the item flagged by eBay as "Deli...

Ad Fees taking forever to be charged

With the new terrible update for promoted listings (any click from anyone, not the buyer, now causes the promoted fee charges, lol) my promoted listing charges are being delayed by days. It's incredibly frustrating to try and keep my sales and number...

AI Seller Listing

Trying to turn on AI Seller Listing so I can take pictures and it spins up a title and description. Googled and it said go to Seller Hub and create listing but it doesn’t give me the drop down menu to select AI it goes to a screen telling me to scan ...

Selling an old Obituary

I sell obituaries from The New York Times and I had one on Christine Keeler that passed away in Dec. 2017. I had 2 copies and for the last 8 years no sales, I sent offers lowered the price but no bites. On Thursday I sold one and last nite I sold the...

FEEDBACK

WHY DID EBAY ISSUE A FEEDBACK FOR ME FOR A BUYER

Glitch or No Glitch Watcher Count Live vs Watchers Backend.

Perhaps it's nothing. Somebody might explain it. I can't deduct the problem or reasoning. So.... it's like this. I accidentally watched my own item. Don't ask me how I did it, I don't remember having my mouse in that vicinity when tweaking etc but lo...