cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

HELP! I'm confused...Authenticator/shipping?

Hi, I sold an LV purse with authentication. I am at the screen where I select a shipping label. My item reaches the signature required threshold and it says that it's been automatically chosen?

It also looks like the buyer chose ground saver but that option has no signature, so I will likely choose a different UPS option. 

 

Also, it is going to the authenticator first. Is the shipping label I'm choosing applying to both the authenticator AND the buyer for signature required? I want to make sure that I selected a shipping label that requires signature for the buyer ultimately.

Message 1 of 8
latest reply
7 REPLIES 7

HELP! I'm confused...Authenticator/shipping?

When eBay ships to the customer from the authentication center they will add the signature requirement if it is required (over $750).

Paranoia strikes deep
Into your life it will creep
Message 2 of 8
latest reply

HELP! I'm confused...Authenticator/shipping?

Going to be Ebay's dime if it's lost between the authenticator and the buyer.   I'd certainly require sig from you to the authenticator tho on that $1200 amount. 

Message 3 of 8
latest reply

HELP! I'm confused...Authenticator/shipping?

I guess I'm confused on how to approach shipping this. I only see a screen that lets me choose one label. Am I to assume that whatever label/options I choose apply to all steps of this sale? 

Message 4 of 8
latest reply

HELP! I'm confused...Authenticator/shipping?

@justrightclosetsale 

 

The label that you choose only gets the item to the authenticator.  As other posted, from there on it's on eBay for the label and service.

Message 5 of 8
latest reply

HELP! I'm confused...Authenticator/shipping?

So does this mean ebay will also add signature requested when they send to the buyer since my item is over the threshold?

Message 6 of 8
latest reply

HELP! I'm confused...Authenticator/shipping?

Yes, but also that you don't need to even think about that part of the process.

Volunteer Community Mentor | Posting ID
Message 7 of 8
latest reply

HELP! I'm confused...Authenticator/shipping?

 

@justrightclosetsale   you can't scroll down, at least to add insurance?   I've never done one to an authenticator..... but I would think one could add insurance? 

 

From the authenticator to the buyer is Ebay's worry.......you're not liable if it does not get there.....

Message 8 of 8
latest reply