Fees

[txgrlinco]

Why is eBay charging me a fee after a bidder requested to cancel their bid?

[Anonymous]

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@oldcoin007 wrote:

Hi - I feel a bit silly for asking, but what does this mean?  L

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Basically once you use or consume a commodity, you can't un-consume it, therefore you have to pay for it.

This meme cuts right to the point and is probably the best explanation...

[txgrlinco]

The bitter requested to cancel their bid prior to the auction ending. The transaction was never completed. Payment was never made.

[txgrlinco]

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@toysaver wrote:

You ate the steak....  

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No “I ” did not eat the steak.  The bitter requested to cancel their bid prior to the auction ending. That’s different from canceling a transaction that was completed.

[txgrlinco]

The bidder requested to cancel their bid prior to the auction ending. The transaction was never completed. Payment was never made eBay charged me, the seller, $3.46. When I called eBay they told me to educate the better that they can’t do that on the same day that the auction ends.Wow!

[txgrlinco]

No the service was not used. The bidder Requested to cancel the bed prior to the auction ending. The transaction was never completed payment was never made. In this case what service did eBay provide me? Nothing

[dhbookds]

@txgrlinco this is the page on canceling bids....

https://www.ebay.com/help/selling/listings/selling-auctions/canceling-bid?id=4140&st=12&pos=1&query=...

I can't see anything that prevents you doing it on the last day.......since the buyer requested.  Frankly, I thought there were prohibitions, but they show under retracting the bid:

https://www.ebay.com/help/buying/bidding/retracting-bid?id=4013&st=12&pos=3&query=Retracting%20a%20b...

I presume you canceled the bid.........that you did not end the auction.........if such is true, I'd call ebay back.....unless someone can correct the assumption that a seller can cancel a bid if requested by the buyer on the last day of the auction with no consequences.....

[vintage-camerastuff]

Did you cancel his/her bid?  And why?   tell the bidder to cancel there own bid.

[nobody*s_perfect]

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@txgrlinco wrote:

No the service was not used. The bidder Requested to cancel the bed prior to the auction ending. The transaction was never completed payment was never made. In this case what service did eBay provide me? Nothing

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It's not clear to me whether you (1) canceled that specific bid; or (2) ended the auction early.  It would be very helpful if you could provide a link to the listing in question or the listing number.

If you end an auction early but don't cancel the bids, then eBay considers the listing to be sold and charges their regular final value fee. During the final 12 hours of an auction you can cancel bids, but the only way to end the auction early is to sell to the highest bidder.

So it depends on exactly what you did in response to the bidder's request.

[dryophelia]

@txgrlinco 

Was this ‘sale’ before you were in Managed Payments?

If so, you would owe eBay their fees. 

The Unpaid Item process is how a seller would get those fees removed from their monthly invoice. 
What to do when they don't pay.

https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=3&pos=1&quer...

If this is a managed payments transaction, I don’t see how there would be final value fees. What were the fees for?