FACEBOOK MARKETPLACE HAS TAKEN OVER FROM EBAY.

[enigmaticscience]

Yup its finally happening! marketplace is taking a vast volume of business from ebay and its down mainly to several points, 

1) Ebays fees are simply too much.

2) support is biased and doesnt support the seller nowhere near as much as the buyer

3) interface is rubbish, old and complicated.

4) holding user's money should be stopped.

And of cause I expect a few rocks will be turned over by this and out comes the ebaybots with their brown tongues to try and prove me otherwise lol. 

[mam98031]

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@chapeau-noir wrote:

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@mam98031 wrote:

Still my opinion that is a way to cause yourself unnecessary problems.  You can't monitor it 24/7.  At some point it could sell on more than one site and then you have a problem.  You have to sleep sometime.  LOL  I also believe this is against the Ebay rules to do this or at least it use to be.  Ebay understands that many of us sell on other sites too, but we aren't suppose to post something on Ebay, have only one of them and also post the item on other sites.  Simply a problem waiting to happen.

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I've never heard of double listing on another site to be against eBay rules (I sold on other sites before I came here and that's been a while).  There has been a ruling that one cannot double list on eBay itself, though (i.e., auction and FP) and have both listings running simultaneously.  I actually know a couple of people who do that, and that I wouldn't touch it, seriously!  I usually split listings between sites, but there are some long tail items that just need more exposure.

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Like I said, Ebay use to have a policy for this, things may have changed since the last time I read it.

I didn't say anything about duplicate listings on Ebay.  What you explained earlier is that you post the same item for sale on multiple sites.  You only have one of the items for sale, so if it sells on one venue, you need to take the listing down on all the other sites you have it listed on.  And that is what I was speaking to.

Lets get some clarity on this.

Please provide a link to the appropriate policy or part of the User Agreement and/or TOS.

elizabeth@ebay 

devon@ebay 

[mam98031]

Thank you for the information.  I never said I could or anyone else could monitor this 24/7, I said the opposite.  I did ask for clarity on the issue, so I'll just wait for the team to respond.

[rosemary6525]

WOW Thanks for that INFO     may start shipping there   pickup always been free

[rosemary6525]

I just set up shipping on FB MARKETPLACE   said the would be 5% fee    Is you sold anything on there lately???   still better FEEBAY

[rosemary6525]

what they fee

[mam98031]

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@rosemary6525 wrote:

I just set up shipping on FB MARKETPLACE   said the would be 5% fee    Is you sold anything on there lately???   still better FEEBAY

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It isn't June yet.  Which is what I shared with you earlier in this thread.

I wish you well on whatever you decide to do.

[valueaddedresource]

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@mam98031 wrote:

@rosemary6525 

Maybe yes, maybe no.  It will likely have some big changes come June when Facebook Marketplace starts charging fees.

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@mam98031  @rosemary6525  - I wouldn't be too worried about that just yet. Facebook previously had set the fee waiver to expire at the end of December 2021, then extended it to June 2022, then to December 2022 and now to June 2023.

They're clearly trying to get more sellers on board and using the fee waiver to try to do it.

I expect it really will expire eventually and they will start charging fees, and that may even actually be in June this time, but I'd take a "wait and see" approach at this point - and in the meantime I'd take advantage of it to test the marketplace out and see if you can make it work for your business if/when the fees really do kick in.

[rosemary6525]

There NO fee waved      I just set up shipping and all items that I added shipping to show a 5% FEE

[valueaddedresource]

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@rosemary6525 wrote:

There NO fee waved      I just set up shipping and all items that I added shipping to show a 5% FEE

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@rosemary6525 have you actually sold something and been charged that 5% fee? Do you have it set up for checkout enabled through the marketplace?

[rosemary6525]

no have NOT sold anything yet         it is possible they wave the fee but  way I see it is that they is charging 5% of item + the shipping cost THEY will charge.   Which seems little iffy and confused as USPS has sur charges now and not just flat weight

[rosemary6525]

I have sold items and YES there is a FEE   they take 5% the item + Shipping     so a $10 Item I got $9.30

NOT FREE

[jahood1984]

Yeah it's 5%, you may have gotten a few waiver option as I was given one for about a month last year.  The flat weight shipping option is great and I've never had a shipping price changed using both USPS and UPS all last year.  Too many are comparing Facebook local sales to eBay, were not talking about selling locally.  You'd list in local groups for that, when you list in the Marketplace the only way a local person can find it is if they sort listings by location but it's rare I get a local buyer using only the marketplace, I use local groups when I want to sell locally.  Occasionally they offer free shipping for buyers in select categories like electronics and it's really booming during that time.  It's definitely competitive and you increase your profit quickly paying 5% vs an average of 15% plus shipping is easier if you just estimate the weight.  No sizes (just can't be a massive package) and no exact weights, no remorse returns only if significantly not as described.  I sold on there all last year without a single return or attempted scam, it's a far better starting place for new sellers in my opinion.  They can't agree to buy it, only pay for it so they can't say "please contact me etc" and try to scam new sellers.  The best part I find is that prices aren't as close as they are here so if there's not 50+ plus of your same item there's a good chance you can sell it at a higher price.  Personally I discount it a bit bc of the lower fees for a more rapid sell.

  I know it's been discussed on here before but everyone I know searches lowest to highest price and buys the cheapest one, of course you have to skim a few shady sellers or stock item photos tip you get one that's going to be what you want and I price all my items cheaper than the current listed non shady listing.  If it doesn't sell in a day or 2 I start dropping my prices usually daily til it's gone.  I don't have space to hold stuff and there's no money in that, as funds get tighter and tighter for people we will see more and more of that.  I know there's some people that don't search that way but I wouldn't pay $20 or whatever more for the same item I can get less, especially when it's usually parts to fix items that effect my profit margin. 

[sakic92710]

I had 9 buyers spending $885.00 on FBM last week - no fees.  1 sale on eBay & the buyer did not pay.  Different strokes for different folks.

[mam98031]

Here are real Customer Service Options.

I would suggest that you contact Ebay for Business on Facebook or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service.

https://twitter.com/askebay?lang=en

https://www.facebook.com/eBayForBusiness/


If when you use the link below you can only get to the Automated Assistant, type AGENT in the box and hit enter. You will then get more options.

https://www.ebay.com/help/contact_us?id=4002&st=10

For the Payment Team
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&&...

[mam98031]

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@sakic92710 wrote:

I had 9 buyers spending $885.00 on FBM last week - no fees.  1 sale on eBay & the buyer did not pay.  Different strokes for different folks.

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The no fees are great and very helpful to sellers.  FBM has deferred charging fees until June of 2023.