eBay

disneyfanatic1515 · ‎05-29-2018

I am a member of 10+ years here and Im feeling like I dont even own my stuff I sell. The fees are getting too high, dont have any control of my listings with them adding best offers when they feel like it or charging shipping fees on top of already high shipping prices to ship our items, my fees are based on their messed up grading system and much more like no protection for us. REALLY@@!! I have ended all my listings and refuse to sell here anymore until who ever owns EBAY understands all you are doing is hosting our stuff and should charge only for that, paypal is a separate entity and does charge a small fee for their part, but it is within reason!!! We are not in school and dont need to be graded for higher fees, on stuff we own. All you need to do is host and add the paypal link in the ad. Thats it.

dr.clockenstien · ‎05-30-2018

Castle,

You're one of the best!

Tuni also, Thanks for anchoring alot of the support.

At least one good thing from ebay is the pleasure to meet all of you.

castlemagicmemories · ‎05-30-2018

@disneyfanatic1515 wrote:
Amen now im getting somewhere maybe I just worded it all wrong but im glad I was at least bold enough to talk about it, man we do pay good money to be here. I was just feeling like humiliated and thinking now this from Ebay. Sorry guys I had no one to turn to. I have decided to just take a break for a while until everything calms down because I seen this patition from ebay too about some more taxes for selling online and im just like yes, I will try again maybe in the future. Thanks everyone and watch out for changes they just havent hit you yet.

Op, I apologize to you. Just too many SNADS here and I am so weary of them, and the abusive treatment, so standards sounded good to me. But as Tuni said, they don't stop SNADS. Good point. I'm just sorry you got caught in this situation and sorrier still that this has upset you like this~do not feel humiliated; do not let this get you down.

You don't have to stop; someone here could figure out how many sales you need to pull yourself out of Below Standard. You might have to sell things at a loss.

But if you truly feel it is best to step away, I understand. You have to do what you feel is best. Just so sad because another seller is walking away, and especially because of how this thing has made you feel, and I am really, really sorry about that.

tunicaslot · ‎05-30-2018

First I echo castle's sentiments to the OP! It's a bad situation. Shoulda, coulda, woulda is of no help as we can only try to anticipate and protect ourselves the best we can - but there is always someone who figures out a workaround.

dr - TY from both castle and I. We truely love this venue. We've had our ups and downs here - but have enjoyed the buying, selling and friends we have made here on the boards. We only hope to offer help to many situations that we ourselves have experienced and unfortunately it's often too late. Sellers want to trust the venue nd beliee the advice from CS would trump anything we could offer here and again unfortunately that's not always the case and they dig themselves in deeper.

We do need structure and rules - but many of these rules do more harm than good as there is often side effects that hurt sellers more than help. Ebay is very upfront with metrics for sellers - but at the same time - I think they have to be upfront with metrics for buyers. Let them know that if they intend to harm the good people here - they will not be welcome. There is no good that comes from the animosity between the 2 here and it will continue to exist and alienate both buyers and sellers. Both sides do have to be aware tho that everyone makes mistakes and that everyone's take on condition and grading is different.

turquoisetulips · ‎05-30-2018

323237054819

But.... I've seen an increase in false SNADs or neg/ neutral feedback because I won't give them a partial - just had one last week. tunicsalot - unquote -------------------------------------

I'm starting to see the same thing . Up top is a link to a Betty Boop handbag clip on decoration I sold to a buyer last week . In the item description where it asked the color I wrote in purple in the listing . This morning I received a return request because the buyer said the color is actually pink . All I can say to that is the charm is the exact same color showed in the photos regardless if I wrote pink or purple . The buyer got a good deal in the first place because I accepted her best offer plus provided free shipping . However it looks like now I'm going to have to pay the return shipping plus give her a full refund. In other words I'll lose money on this sale . Its a very small amount so its really no big deal but I hope we don't see these type of returns get any worse . tulips

goodluckselling · ‎05-30-2018

@mycarolinavintage wrote:
If someone asks you where you got so and so, you would say from majicalebay seller on ebay or whoever? Wow. I can not tell you the name of a seller I bought items from last week. After having been on ebay for many years, my answer to that question would still be "I got it on ebay." But maybe that's just me.

...............................................................
energy flows where attention goes

That is exactly the point I am saying as well. Because eBay is often referred to as the place where I bought this item they also get the brunt of the problems being accused to them because of the association.

I am never shopping on eBay again!
I will never say anything good about eBay because I had a bad purchase experience!
I will tell ten people how horrible it is to buy from a seller on eBay!

eBay takes a hit every time these events happen, so eBay is vested in each transaction.

Good Luck Selling!

rarecoinbroker · ‎05-30-2018

@jonathankirkland wrote:
It doesn't matter if you or I or 100,000 other sellers quit selling here.

There are plenty of e-packet China sellers waiting in the wings to pedal their junk over here by the boat load and ebay is making a killing off it, so if it becomes exclusively a Chinese junk site, ebay will be just fine with that.

But to answer your question, True!!!!

Point of order: feebay sellers in China pay no FVF last time I checked.

Here's a link to a thread her from last year:

https://community.ebay.com/t5/Archive-Selling/Chinese-ebay-pays-no-final-value-fee/td-p/26429126

We are the ones carrying the burden of feepay's overhead at our own expense.

goodluckselling · ‎05-30-2018

@caninekopz wrote:
So then, who is going to control the seller expierence? Ebay is not doing a very good job and I pay a lot of money for it. Buyers certainly are not doing it themselves.

Now I say this with a baited tounge as I have a lot of good customers and cherish every one of them. So I can not say that the above is a truely fair question, but one bad buyer can wipe out a whole weeks worth of selling profit for me. And Ebay does nothing to curtail that activity.

Rich

How is eBay not doing a very good job with the seller experience?

They have over 25 million registered sellers.
If you are paying a lot of money then you are making sales that you would not have otherwise
Part of the seller experience is the fact that buyers come back here to buy
You can accept payments for your items, you can print shipping labels for your packages
You can add lots of pictures, set your BIN prices, select countries you want to sell to

Lots of things you have here that is not always available elsewhere.

Another question is how do you know that eBay does nothing to curtail fraud attempts from buyers?

Good Luck Selling!

goodluckselling · ‎05-30-2018

@dr.clockenstien wrote:
@the*dog*ate*my*tablecloth wrote:
Ebay needs to control the quality of the buyer experience because unfortunately too many sellers were not doing it themselves.

Agreed.

But I believe that ebay also needs to acknowledge that bad buyers lower the quality experience alltogether as well.
Isn't this why you see long written policies from sellers who have been burned before?
I have also seen the same style of discaimers for the bad ones also... to escape accountablity of course.

I just checked my blocked buyer list and I saw about 50 entries that had real user names that now say (a series of numbers) 123456789deleted.

These former buyers must have gotten suspended, which does show eBay trying to improve the quality of users to the site which should improve the experience of shopping and buying on eBay.

Good Luck Selling!

goodluckselling · ‎05-30-2018

@dr.clockenstien wrote:
I don't know how ebay will do it,
but etsy charges the state tax during checkout and the buyer already knows this from the listing.

They only charge for same state buyers.
Ex.
- I live in PA, buyers in PA pay the tax.

PA and Wash DC already have an internet sales tax passed through there districts. Amazon already collects this tax for all transactions to those areas (regardless where the seller is located) on behalf of its sellers and submits it to those states. Amaz also has a presence in most states.

Good Luck Selling!

ymeagainlord · ‎05-30-2018

@ted_200 wrote:
@mycarolinavintage wrote:
If someone asks you where you got so and so, you would say from majicalebay seller on ebay or whoever? Wow. I can not tell you the name of a seller I bought items from last week. After having been on ebay for many years, my answer to that question would still be "I got it on ebay." But maybe that's just me.

...............................................................
energy flows where attention goes
That would be my answer too, I think everyone would say that. However... if the person then said they wanted to buy one too, I would definitely provide them (even if they didn't ask) the Seller ID of the person I bought it from, if not just email them a link to that seller's listing. If they tried to come here and find "IT" on their own using search, they'd be calling me for that link after half an hour anyhow.

BUT - they're more likely to say ON eBay (ie from a seller ON eBay) but say they bought it FROM Amazon.

Crusader Cat is watching

Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy

"You are entitled to your own opinion, you are not however, entitled to your own facts."

turquoisetulips · ‎05-30-2018

There is no money back guarentee - prove an item is not as described and then we'll think about letting you return it.

I love Ebay - but the MBG is only keeping bad buyers here - honest buyers are looking for a good product at a good price and will buy it where ever they find it. Tunicsalot - unquote -------------------

Agree , I think thats only fair . What happens when you get a snad like in the one I received this morning though ? The photo in the listing of the charm showed the exact same color as it is in real life but because I wrote purple in the description the buyer wants to return it . I'm perplexed if this is a real snad or a remorse purchase or just a buyer fishing around for a partial . Tulips

ymeagainlord · ‎05-30-2018

@kenwoodwinter wrote:
When I buy on ebay I buy FROM ebay, not the seller. Ultimatly I hold ebay accountable. Ebay provides the protection. The good sellers rides the coat tales. We have more good sellers than buyers. Mostly because some buyers don't know what they're doing. Less often scamers.

But you're NOT buying FROM eBay - because eBay itself sells NOTHING.

Crusader Cat is watching

Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy

"You are entitled to your own opinion, you are not however, entitled to your own facts."

tunicaslot · ‎05-30-2018

But this applies to each and every third party venue, Etsy, Posh, Mercari, - and yet some have much stronger criteria before a return is accepted and believe me - sellers are doing well on them and aren't as fearful about returns.

I was shocked at the difference when I started using these venues not only how nice the buyers are - but how quickly a transaction is considered complete. True - the money if held until that transaction is complete but it not for long. Buyer pays - seller has 3 days to ship - item arrives and buyer has 3 days to open a return or rate the transaction. If they don't rate it in 3 days - seller has the transaction closed and funds are released. There is no sitting on pins and needles for 14, 30 or 60 days. Do they have problems - I'm sure they do - but I haven't encountered any myself yet and in the Facebook groups I've only read about a couple of problems concerning these venues - the main gripe in these groups are Ebay lately. And you have to think that since Posh and Merc are clothing - the returns would be just as high as Ebay - but they aren't.

tunicaslot · ‎05-30-2018

tulips - my monitor shows the color purple - and color is not suppose to be a SNAD consideration but since the beginning of April - it's been said that CS are told not to become involved and let the seller appel after the return is processed. You may want to try and call to see if you can get anywhere - and if you do - please report back!

ted_200 · ‎05-30-2018

BUT - they're more likely to say ON eBay (ie from a seller ON eBay) but say they bought it FROM Amazon.

This is all a semantics argument, and I'm not inclined to say anyone is right or wrong. The broader point is that no one is actually buying anything from eBay, and if that belief exists, that means one bad seller can indeed drive a buyer away from eBay and all their sellers. If sellers were allowed to continue to own their OWN reputations, buyers would understand they should not buy anything else from THAT seller. They also might pay more attention to the reputation of any specific seller they're about to do business with.

That has several benefits. First, it rewards good sellers with more buyers. Second, it makes it more difficult for bad sellers to sell things. That encourages sellers to be better. Sellers spend too much time going over Seller Dashboards, deciding what they can sell or not sell, etc., based on performance metrics that do nothing to keep individual buyers satisfied, but to keep the eBay bot happy.

So if someone I know wants to buy something I just bought on eBay, I'm not going to refer them to eBay, I'm going to refer them to that seller. The "product page" is the latest iteration of this problem. I want to send that someone to that seller's listing, not to an eBay product page, where they might end up buying "IT" from a seller with 300 neg.s last month.

The Floggings Will Continue Until Morale Improves.