@turquoisetulips wrote:
There is no money back guarentee - prove an item is not as described and then we'll think about letting you return it.
I love Ebay - but the MBG is only keeping bad buyers here - honest buyers are looking for a good product at a good price and will buy it where ever they find it. Tunicsalot - unquote -------------------
Agree , I think thats only fair . What happens when you get a snad like in the one I received this morning though ? The photo in the listing of the charm showed the exact same color as it is in real life but because I wrote purple in the description the buyer wants to return it . I'm perplexed if this is a real snad or a remorse purchase or just a buyer fishing around for a partial . Tulips
Who knows?
But buyers have to be at least somewhat vested in the idea that this is mail order, and it won't work very well for anyone involved if you just buy willy-nilly and mail stuff back and forth all day as if it were some kind of approval service. That didn't happen much with traditional mail order, because the buyer was paying for all that shipping.
Sellers need to be really accurate about what they're selling, and buyers need to be diligent in determining if what they're buying is really what they want/need.
I'm not even willing to say all these "bad" buyers are dishonest. They're using the tools that are provided to them (Free Returns, or another process that results in the same) to take the risk out of mail order buying. This produces the ability to greatly increase mail order GMV, which is why Amz and eBay and others have gone down that road. But it also can make mail order unprofitable - there's a point at which the additional GMV will only lose money.
The Floggings Will Continue Until Morale Improves.
