EBay removing threatening comments

[avenuecoin]

I've been selling steadily on eBay for 21 years, over 11,000 feedbacks. I have no negatives, no neutrals. I always take care of my buyers, no exceptions. I listed a $1 1882-O/S Morgan for 99c 10-day auction. This clown messages me that the two close-up images of the mintmark are two different coins. It is a declarative statement, not an inquiry. I write him back explaining how he's wrong. I stick to the facts, maintain professionalism, and don't attack the guy personally. Then, in response to my explanation, the fellow says that he has a friend who is a forensic photographic expert, so rather than accepting that the lighting is playing tricks on his eyes, he's escalating the matter to prove that he's correct. So I write him back and I tell him that it is a GREAT IDEA that he involves a forensic photographic analyst. I tell this fellow that his analysis is invited and will PROVE beyond all doubt that the two images are the same coin. The fellow threatens that he's going to report me and tell all of his friends what a crook I am. EBay removed all of this clown's commentary. My only recourse is to block this buyer. My feeling is that eBay is acting very unprofessional by deleting this person's threats from my messages. EBay is protecting a low-IQ and abusive person. I'm not a happy camper.

[robbie31415]

If a listing is a policy violation it will get taken down.

If a message is a policy violation it gets removed.

If feedback is a policy violation it gets removed.

I don't see the big deal if they delete policy violation messages.

You will probably see them less as AI progresses and sees them before you.

[mavewhi12]

Hi Avenuecoin,

Block the buyer to prevent further issues and focus on continuing your excellent service to other customers on eBay.

[gurlcat]

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@mavewhi12 wrote:

Hi Avenuecoin,

Block the buyer to prevent further issues and focus on continuing your excellent service to other customers on eBay.

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So now OF COURSE an AI  "member" replies to this thread.  @avenuecoin I swear I wasn't lying when I said we don't have any of those here.  -I just forgot.  We do indeed have a few Lt. Data's but very few, and they very rarely make an appearance.  Apparently THIS one has grown itself a sense of humor and/or irony. 

[robbie31415]

Greetings, gurlcat,

I must express that it is rather discourteous to label a fellow community member as an AI. There are instances where responses from genuine users might possess a mechanical semblance; however, these communications originate from real individuals. It is imperative that we refrain from being judgmental and avoid making unfounded assumptions in such scenarios, as this is unjust to the involved parties and potentially injurious. Let us endeavor to extend respect to all members of this esteemed community.

Thank you.

[gurlcat]

🤣. Omg will you marry me?  That was brilliant.
Actually it's so good I gotta ask ..... did you actually author it?  

[dirk12955]

Dave Bowman:   "Open the pod bay doors, Hal"

Hal 9000:    "I'm sorry Dave,  I'm afraid I can't do that"

[fashunu4eeuh]

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@avenuecoin wrote:

You miss the point entirely. My issue is with eBay censoring messages, not the complaint from an idiot.

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I’m sorry—just artificial intelligence here, not actual.

[sextons-sweet-deals]

You don't have these e-mail communications in your eBay inbox / sent anymore? I don't think eBay deletes messages. That is something you have the option to do. 

Just block and report the buyer. Not sure they are threatening you but trying to play the game. 

Currency listings are a scammers dream come true! 

The potential buyers comment of 'forensic photographic expert' just cracks me up!

[chapeau-noir]

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@gurlcat wrote:

Do you mean if he receives copies of his eBay messages, sent to his private email account?  If so, yes they should still be there.  But maybe he has his account set to not send those (if that's possible, I don't know).  

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I get notifications of messages in my email as well, similar to notifications of items sold, etc.

There are settings to control what notifications one gets through email. 

ETA: (GENERAL POST) I'm sorry the OP got this pill, but the world has never NOT been full of cranks and idiots - it's just that with the world on our doorstep online, we get all of them, and it pays to not get caught up in a back and forth with these people.

[mam98031]

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@chapeau-noir wrote:

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@gurlcat wrote:

Do you mean if he receives copies of his eBay messages, sent to his private email account?  If so, yes they should still be there.  But maybe he has his account set to not send those (if that's possible, I don't know).  

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I get notifications of messages in my email as well, similar to notifications of items sold, etc.

There are settings to control what notifications one gets through email. 

ETA: (GENERAL POST) I'm sorry the OP got this pill, but the world has never NOT been full of cranks and idiots - it's just that with the world on our doorstep online, we get all of them, and it pays to not get caught up in a back and forth with these people.

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I've tried to fine the Site Preference that gives us the ability to get an email into our email account registered on Ebay when a buyer sends us a message through My Messages.  Please share where the setting is found please.  I'm likely just overlooking it, but I haven't found it.

[chapeau-noir]

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@mam98031 wrote:

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@chapeau-noir wrote:

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@gurlcat wrote:

Do you mean if he receives copies of his eBay messages, sent to his private email account?  If so, yes they should still be there.  But maybe he has his account set to not send those (if that's possible, I don't know).  

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I get notifications of messages in my email as well, similar to notifications of items sold, etc.

There are settings to control what notifications one gets through email. 

ETA: (GENERAL POST) I'm sorry the OP got this pill, but the world has never NOT been full of cranks and idiots - it's just that with the world on our doorstep online, we get all of them, and it pays to not get caught up in a back and forth with these people.

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I've tried to fine the Site Preference that gives us the ability to get an email into our email account registered on Ebay when a buyer sends us a message through My Messages.  Please share where the setting is found please.  I'm likely just overlooking it, but I haven't found it.

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Oh man, I set that years ago. It was under buyer communication preferences in my account settings. It did not have the buyer's email address in the message, it was just a copy of the message with an alert that I had been sent one.

I recall this very clearly because once somebody sent me a FOUR part message - they were upbraiding me for something and kept running out of room (isn't it like 1000 characters?) so they went to part 2, part 3, part 4, and I had these stupid notification emails. By part 4 I wasn't reading anymore.

[chapeau-noir]

@mam98031  I dug through my email and found some examples -  I have two message emails just from my last communication in the last couple of days - the 'return' email is that string of letters and numbers eBay assigns to account holders. It could be under account settings, buyer:  "Product Question and Answer Communications".

This leads me to wonder if the buyer has control of the setting now? I don't know - I had it set as a seller, and the wording was different.

OP may want to check to see if he has any eBay email with those messages in them.

[mam98031]

@chapeau-noir 

I can't seem to find it at all.  Anywhere, but of course if you say it is there, I believe you since you said you get the emails.  I'm just saying I can't find the setting.

[mam98031]

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@chapeau-noir wrote:

@mam98031  I dug through my email and found some examples -  I have two message emails just from my last communication in the last couple of days - the 'return' email is that string of letters and numbers eBay assigns to account holders. It could be under account settings, buyer:  "Product Question and Answer Communications".

This leads me to wonder if the buyer has control of the setting now? I don't know - I had it set as a seller, and the wording was different.

OP may want to check to see if he has any eBay email with those messages in them.

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That email address the buyer gets from the Order they have with the seller.  Just as the seller can get that email address for the buyer from that email.

Are you saying that when a buyer sends you an email through My Messages that you get that message also in your private email account [designated on your account set up] as well as in your Ebay messages?

[chapeau-noir]

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@mam98031 wrote:

@chapeau-noir 

I can't seem to find it at all.  Anywhere, but of course if you say it is there, I believe you since you said you get the emails.  I'm just saying I can't find the setting.

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So you *don't* get email copies of the messages you're sent? Mine will even show the message string. In the message preferences one can decide if they want .eml format ("readable by most email clients") or an html format (readable on the web).

That's a stumper, because it's something that I've had for years.