eBay

this-that-and-then-some · ‎08-12-2020

So, had a buyer initiate a return with the reason "Seller claimed these were a 40 pair of shorts. False label had been sewn into shorts. I measured the shorts and they are 38 waist."

We accept returns, but Ebay is requiring us to provide the label? Is this due to they clam "Doesn't Match Description or Photos"? It would only be $4 for a new label, but claiming that there was a "false label" sewn in the shorts to deceive the buyer is just ridiculous, do they think we have fake labels sitting around just to deceive people? More than likely it's just that size is different due to brand, it's happened personally on numerous occasions. Is this something that can be challenged through Ebay?

monster-deals · ‎08-12-2020

@this-that-and-then-some wrote:
Is this something that can be challenged through Ebay?

Ebay lets you "fight" but you are going to lose 100% of the time and get yourself serious metric dings that can get you kicked off ebay forever.

All you can do is eat it and then appeal.

soh.maryl · ‎08-12-2020

Clothing, especially women's for some reason, can vary in sizing from brand to brand.

I have proof of this in my closet -- a raincoat that's marked size 10 and a winter coat that's marked size 14, both bought new at the store, and both fit me. Also, I wear size 14 pants in every brand except ONE. In that brand, I wear a 12 and it's even a little loose.

lilbama911 · ‎08-12-2020

Apparently, this brand is made in China. What I see in the photo is shabby stitching where white thread was used to stitch down the upper Brooklyn Express patch which is partially seen in the photo, and a remnant of white thread was stitched over when the sewer used red thread to sew the size patch to the shorts. The remnant piece of thread could easily have been removed without damaging the shorts because it isn't stitched to the shorts.

The question is whether this pair of shorts "Fits True To Size". You can't be sure since you never measured the waist for size accuracy.

As for me, I would just refund her and let her keep the shorts and write the shorts off as a profit loss on your taxes.