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Resolved! UPS Falsifying Dimensions and dinging every box

UPS is at if again Falsifying Dimensions adding just enough inch to make a box oversized , charging me $160x3 for 3 boxes I already paid $95-120 each for. They add 1-3" per side just so it magically hits the oversized fee and ding me. I'm obviously g...

"Using USPS will kill your business!"

This is actually what a buyer messaged me today because apparently he is upset that his package is tracked as "arriving late" in the status page. His message continues by saying "You need to do better, use UPS or Fedex! No one will ever buy from you ...

Excessive shipping quotes

What is going on with the shipping quotes?In the past week+ items that I post show incredibly high shipping costs.What the calculator shows as $8-10, buyers see a quote of $30+!I had one customer who I had to beg to make the purchase, promising that ...

User avatar by Adventurer
  • 123 Views
  • 5 replies
  • 0 helpful

Christmas 2025 shipping deadlines

For expected delivery by December 25th in the contiguous U.S., the recommended send by dates are: United States Postal Service (USPS)USPS Ground Advantage: December 17First-Class Mail (cards and small packages): December 17Priority Mail: December 18P...

Buyer wants refund after package shipped

I sold a sewing machine after accepting a buyer's offer they sent yesterday. The payment went through and I shipped out the sewing machine this morning. It was a heavy package and was shipped by FedEx. I had FedEx Ground Economy as a shipping option ...

User avatar by Thrill-Seeker
  • 11801 Views
  • 132 replies
  • 1 helpful

customer complained they didnt get their freight while in transit and got full refund now im out

I sold some car parts on a pallet to new zealand, from north america, customer opted for cheap ocean shipping which takes months, they complained they didnt get the items even though full details, bol, and screen shots from the freight forwarder were...

ACCOUNT RESTRICTED AND MONEY ON HOLD FOR 190 DAYS

Hi, I'm a Top Rated Seller with 100 percent positive feedback and a perfect record in all measures.My account is restricted, money on hold for 190 days and I cannot sell anything.They sent me a message last month saying 'there has been an action take...

User avatar by Adventurer
  • 91 Views
  • 4 replies
  • 0 helpful

Resolved! Increase in cancellations after auctions end?

Sellers, I sell (occasionally) high value camera items to support a musuem. In the last month I've had three cancellations ($2300 in sales) AFTER the items ended. These cancellations were not from low-feedback buyers. Two of the three high bids appea...

Arbitration

I am having issues finding the form(s) for filing an arbitration complaint against eBay. They keep removing listings as counterfeit that are not counterfeit and when I provide documentation, they fail to overturn the decision of their AI. I have cont...

What is your take on this

My husband and I have been reselling for about 6+ months now, and we’ve officially reached the point where our profits are enough to cover our rent! That’s huge for us. It’s been a grind — hours of sourcing, listing, packing, and posting on social me...

User avatar by Pathfinder
  • 728 Views
  • 38 replies
  • 2 helpful

Auction winner asked to cancel (unpaid), I decline, now I can't cancel

I had a one-day auction, with an Australia-registered auction winning bidder (I am in US selling on eBay US), almost immediately after auction request cancellation because she apparently found out after winning that she couldn't use AfterPay. I decli...

User avatar by Adventurer
  • 95 Views
  • 8 replies
  • 0 helpful

Resolved! Refund ? - Regarding Package Returned to Sender

I have a package that is being returned to me through USPS. I haven't received the package back yet, but I am wondering what option should I choose to refund the buyer? Item Not Received or Buyer Return ? From what USPS has told me the buyer refused ...

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