Competitor has their web address in the About section on listing.....ebay rules violation?

[powersteeringseals]

Just a the title says.  A competitor of mine has their web site address in the About section on their listings.   It says, " This is an eBay branch store for our flagship store Bxxxxxxxx.com. "

I thought putting external address was a no-no...?

How does the reporting work?   If I report the listing, does the competitor find out who reported?

[powersteeringseals]

Also, I just saw they have email addresses in one of their pictures.

[jonathanbrightlight]

Yes, it's a violation.  Whether you can get eBay to do anything about it is anyone's guess, though.

You can try using the Report link, and no, they will not know who reported them (or that anyone reported them, if eBay doesn't take action).

[luckythewinner]

How does the reporting work?

You report it, and the report gets sent. After that, you will hear nothing. 

 If I report the listing, does the competitor find out who reported?

No. 

[caldreamer]

I noticed on your ABOUT SELLER that you include your email address.    Is this what you are complaining about?

Our email, sales@powersteeringseals.com. There is alot I have that is not listed yet. If you do not see what you need, please contact me by email We are selling auto power steering re-seal kits for rack and pinion and pumps.

[powersteeringseals]

Well shoot.  Thank you for pointing that out.  I'll fix it.

[powersteeringseals]

Well that was a bust.   Ebay responded:

What happened:
We looked into your report and didn’t find the listing to be in violation of our policy. This determination was made using automation or artificial intelligence.

[ittybitnot]

We looked into your report and didn’t find the listing to be in violation of our policy.

@powersteeringseals 

That is because they handed over "reports" to a bot action.  That is the auto-responder message we all get now regardless of the problem.  Supposedly, if they do get enough complaints on a particular listing a human is supposed to take a look.  Don't know if the humans are any more astute than eBay's AI. 

[powersteeringseals]

Yes, we see how good AI actually is.

[pls-consignments]

I'm amused at their response when they say "we" looked into it, as if their AI has suddenly become personified. Are we at the point where human CS is in subjection to AI?  "Well, AI said .... so I can't overrule it" 

Yikes!

[mp36_2955]

"as if their AI has suddenly become personified. Are we at the point where human CS is in subjection to AI?"

It may be headed that way. I remember reading somewhere that some European politician wanted to give AI 'rights' as in human rights. I couldn't believe what I was reading. I never followed up to see if that ever got off the ground but just the fact that it was even considered. I think it was in reference to robots that supposedly express feelings.

[iamalwaysright]

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@powersteeringseals wrote:

Well that was a bust.   Ebay responded:

What happened:
We looked into your report and didn’t find the listing to be in violation of our policy. This determination was made using automation or artificial intelligence.

---

More like Artificial Stupidity.

[ittybitnot]

 "Well, AI said .... so I can't overrule it" 

@powersteeringseals 

From what I can tell that exact thing has been going on for a couple of years now.  An example that comes to mind is the eBay customer service we get from a call back or chat.  They cannot overrule a bot action....i.e. tracking says delivered, case closed, even when the parcel was delivered to a gas station in the buyer's ZipCode and weighed 2 ounces.  The buyer bought a 12 lb. anvil.  

OR

An eBay bot takedown for a counterfeit  or prohibited item i.e. a DVD movie starring Cuba Gooding removed since items from Cuba are not allowed on eBay.  The eBay CEO was thrilled to announce that AI was going to replace humans in CS, so now when something stupid happens you get to play with Robots instead of the humans who were not allowed to have a keyboard.  

The only AI CS system I know is worse is F.Book.  I reported repetitive posts by some spammer showing  photos of a  woman engaging is sexual activity with herself in public  that was listed in a buy/sell group for jewelry. Auto responder:  We did not remove this listing since it did not violate community standards.  They don't mention it was a bot action, but that is what their autoresponder says.   It was reported ten times, by different users and we all got the same robo response. 

I'm like OK.....I guess your community standards have a real low bar now.  The person selling the same fake car add that is located in 15 different states is now A.OK as well.   I still play with their version of the "text me scammers" and forward my phone number that is the local FBI office.