There is a huge disconnect here. Sellers have to realize that eBay is a huge entity and does not care one bit about any seller or group of sellers. Not one thing a seller my think, makes one bit of difference to eBay. All they think about is their own bottom line. If you get screwed out of $10 or one million dollars, it makes no difference to them. That's the seller's problem, not eBay's. They have no skin in that, intentionally.
Yes, fraud is up. There is really no denying that. Not every seller will experience it, but overall, it is up. Many factors why that is, not the least of which is the decline of morals of society. The question becomes, how do we change that? How can we influence change to make this problem go away or get better?
There are only two ways to do that, and both will require united efforts of sellers.
1 The vast majority of seller would need to leave the platform and go someplace else. (fat chance of that happening, honestly.)
2 Large swaths of sellers would need to get their representatives involved in legislation that would enact laws to FORCE eBay to change policies.
Again, this would all require an organized, concerted effort. And who would like to organize that? None of the sellers I ever see here, have the time nor the desire to do that. In all truth, there needs to be some kind of legislation to take some control back. The reality of it all is, about the only thing the sellers really control here are the items they list (for the most part), and the price they stick on the item. Beyond that, eBay is in full control. Your money is not yours, unless eBay decides it is. While most of the time, sales go off without a hitch, like the OP's example, doesn't always work out that way.
eBay has NO skin in the game, but reaps all the benefits. They leave gaping holes in the rules that allow buyers and sometimes sellers, to scam other people. They appear to put no effort into assisting with chargebacks. They leave no room for defending your side of the chargeback. And why would they? If you lose, they keep the fees AND charge you another $20 for their inconvenience.
If everyone REALLY wants to put a stop to the madness, you never will accomplish it complaining here. You need to get representatives or lawyers involved. This is the ONLY thing corporations understand. You either have to hit them with laws or in the wallet. Beyond that, they just don't care or pay attention.
