Selling

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how to cancel an unpaid item from buyer

ebay help says to cancel an order due to non-payment (i guess so it can be relisted...), BUT there is not an option from the drop down menu! it says 'reason for cancellation', then only 3 options drop down...'out of stock''buyer asked to cancel''issu...

Seller required to accept returns

How can sellers enforce the no returning policy, especially for reasons like ordered by mistake or does not fit? As it stands now, resellers must process returns, either accepting the item back or letting the buyer keep it. This causes resellers to l...

Packaging

Last week I sold this item to a guy in Fairview CAFront onWhere it's been for 17 yearsThe broken piece top leftCompletely new and except for that triangular piece of plastic that was broken off either by the shippers or someone else - I have no idea....

How Much Competition Is Too Much?

For those of you who have wondered about competition, a key element in any retail environment, I thought you might find the following data interesting. It's no wonder why eBay is fixated on seller ad revenue. eBay has 134 million active buyers worldw...

Urgent: Seller "[Removed by Mod]" Stealing Branded Images & Listings – Harming Legitimate Businesses

Dear eBay Community, I’m writing today out of deep frustration and concern, not only for my own business but for the integrity of our marketplace. For years, our brand has been systematically targeted by a seller operating under the name “[Removed by...

Listing violation

I got a listing violation and in the email it said “selling outside of eBay” I never did that so I’m so confused on this violation

selling and dealing with buyer

Hello everyone. I hope someone can give me some advice. On 12-10-2025, a buyer purchased an item from my listing. The buyer already paid for the item BUT the buyer didn't leave a name for the item that I need to make. So, since 12-10-25 and until now...

Resolved! First Negative of the Season, Gotta Love the Holidays!

I sold someone some Brach's soft peppermint stir sticks. Packed in a box, bubble wrapped thick, and placed paper all around it. Woke up, December 23rd, to a negative saying the item was packed extremely well but the sticks arrived broken into 100's o...

Reducing Prices If Items don't sell

I thought that when eBay promoted starting items at a penny that the "sales staff" had lost it. Well, the latest roll-out I think is even worse and not beneficial to either eBay or the sellers and that is the new "plan" to automatically reduce the pr...

What's been your nicest most heartwarming buyer/seller/personal experience?

In this world of hurt and division, I thought it would be nice to recount some of our happier experiences with others whether it be personal or as an eBay seller or buyer. Personal one first. My husband and I were penniless returning from a terrible ...

Military base Return To Sender

Just checking if anyone here has an idea of what might be going on with this order. The buyer is a return customer. They've purchased and received items from me before recently around Veterans Day. Anyway, so they purchased the exact same thing from ...

Buyer didn't wanna return expensive item

I have occurred a buyer who is totally ignore my message, she will only be willing to response directly to eBay team to return the item. or keep it. She has sent me THUMB UP to show her happy mode of keeping this expensive item instead of returning. ...

Request for Review and Removal of Temporary Account Restriction

Hello eBay Support Team, I am writing to request a review of the temporary restriction placed on my eBay account. I understand the importance of following eBay’s policies, and I sincerely apologize if any of my recent actions caused a concern. The is...

Resolved! Media Mail questions

I'm aware of the restrictions on media mail, but I wanted to check with other sellers. I have more AD&D handbooks and modules that I want to sell. Some will go as media mail by eBay and some will not. It seems to be by the category that I list in. If...

Items sold, doesn't show feedback left

Hi, I just recently sold some items and 2 people left feedback . So I was at feedback 625 and now at 627. However, when I click on it to see who left it and what they said, it doesn't show any new feedback. I do not understand why I can't see who lef...