mam98031 • Volunteer Community Member • Buyer/Seller since 1999
What does your credit card have to do with anything on the subject of cancelling a transaction? If you are the seller you are not asked for this information, if you are the buyer, they haven't paid, so they also have not been required to give the information. And if you need to cancel a transaction by the buyer's request that has paid, of course they have submitted their source of the payment, not always a CC however. So your point is what exactly as it doesn't seem to apply to this conversation.
Local pick ups are just that. And if the buyer doesn't understand that, it is on the buyer, it isn't Ebay's fault, it is the buyer's fault. If you don't want to ship, don't, cancel the transaction and move on.
If you choose to have a CC on file as your back up funding source, that is for each seller to decide if they want to do that. Ebay does not require that in the Managed Payment program.
As to the 30 cent fee, it is important for ALL sellers to understand the fees they pay. This isn't hidden information. It is part of our jobs as sellers to always know and understand what the fees are and it is not difficult information to find. If you don't know where to access this info, just ask.
We have paid a 30 cent per transaction fee for many years. Long before we were in MP as PayPal charged the exact same fee too. So why this is suddenly a real issue for some sellers is just puzzling. It appears there are a whole lot of sellers out there that simply do not pay attention as to what the fees are that they pay or why, but because the fees are so easily seen in MP many come here going OMG what the heck is this fee for even though it is something they have paid for YEARS.
They do NOT "falsely" display the 30 cent fee on a refund. You just need to look at it a little closer. It is not being given back to you so it is displayed as a fee that you still have to pay and then there is a credit for the FVF that is being refunded to you. Watch the details.
If we were still in were in PayPal, they stopped about a year before I left to no longer give fee refunds of any kind on refunds to buyers. PP kept ALL their fees, not just the 30 cent fee we paid on their site too, they kept it ALL.
You are a new seller and you are making assumptions about many things that you simply don't understand. So instead of asking questions, you throw out accusations and/or blame it on Ebay, when it is simply your lack of understanding of the rules and the history of the site.
You keep talking as if Ebay is collecting financial data on sellers just because they can. That is not at all true either. First, since the MP process ONLY transfers funds to your bank account, exactly how would they get YOUR money to you if they did not have this information??? You may want to change how MP functions, but that is not an option you have. So if you don't want Ebay to have your bank information simply don't give it to them. You have a choice.
As to your SSN or other tax ID number. This is something Ebay is REQUIRED by LAW to collect and have on file. It is not just because they want to have it. They are required by federal law to have it.
Good luck with your phone call to Ebay. You seem to think you have some kind of power that you do not have. This is Ebay's site, not yours. You don't set the rules, they do.
Your time would be better served actually learning how this site functions so you have a better understanding as many if not all of your complaints come from your lack of understanding the rules.
Good luck in whatever you decide to do.
