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Forum Posts
Update on Current Good 'Til Cancelled (GTC) Renewal Issue
Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...
New accounts identification
Could I share a good idea? Maybe even a problem solver. Here it is, new eBay accounts should be labeled NEW ACCOUNT that way seller’s can be a little cautious of who’s a newbie & might be a ghost buyer or account. Maybe even a vetting of new accounts...
Am I using promoted listings too heavily?
Need some advice from the veterans. First full year on ebay part time selling yard sale, thrift store, and auction finds. Total Sales is 55k, net is 33k, leaving me with 15k profit after cost of goods and taxes. The 15k number really left me feeling ...
Bullying by Ebay!
Have got a 10 day suspension for selling on eBay! Pointed out VERY clearly. That eBay's listing policies were followed. Photo's did not breach category policy. & even CLEARLY stated in listing description. That the item for sale was displayed on a Du...
Past orders
eBay has ripped me off for over $100.00. You must be so proud! You system sucks to the max. Especially your support system. I’ve order a lot of things from you but have never ever been so **bleep** as I am about this No, No , No I don’t have the numb...
eBay Buyer Fraud Leaves Sellers Helpless ?
When you're dealing with selling fragile item's on eBay, such as discontinued it current pattern replacements in china and crystal stemware, it even stainless steel flatware, you used to not have to worry about a buyer claiming your merchandise was b...
Creative ways to boost your sales?
Creative ways to boost your sales? We all know we can list more and seek rarer items to sell; however it would be nice to learn what others have done successfully to boost their sales.
Partial Refund after an Automatically Approved Return
So my buyer offered to pay the return shipping of an item that was automatically approved for return by eBay because the item was damaged during shipping and did not work because of the damage. Fair enough. I issue the shipping label and it makes it ...
Ebay allows buyers to keep items & get refunded after claim is opened
Wondered if this is happening to other sellers. Claims made that the colors don't match colors in photo so Ebay is allowing buyers to keep items and also get refunded. Problem is either with the colors set on the buyers monitors or just plain false c...
When contacting Buyer the Item Purchased sometimes does not show up.
Whenever I sell an item I go to Contact Buyer to send a not thanking them, along with a tracking number. Most of the time it allows me to click on "Item Sold" and the item sold will be at the heading of the message. However, sometimes the item sold d...
Search Tool Disappeared within Seller's Other Items Lists
Hi! Has anyone else noticed that there is no longer a search bar for finding an item within a seller's "Other Items" list? This applies to sellers who do NOT pay for a "store" on ebay. It's very frustrating for me. I can use the built-in "find" tool ...
Cant find "Handling Time" setting while creating a listing.
Every now and then while listing I get the red warning that states "Looks like something is missing or invalid. Please fix any issues and try again. Handling Time." I then scrolls down to the shipping section and it states "Handling time is required"...
Creating new listings using upload template - help with required fields not in template
I would like to create listings in bulk using the Reports > Upload tool, but am receiving two errors for missing fields that are not in the template. The two fields in question are WEIGHT and POSTAL CODE, and I do not know what header to use for the ...
Removing the auto cancel of an order for non payment after 4 days
How do I remove the cancelling of an order after non payment ? I have it set for 4 days and the customer needs 6 to pay . How do I change that after the item has been purchased? I have done it before but cant remember how. Thank You
Regional Boxes still available
It's currently 1/22 here and regional boxes are still available. Perhaps they are just going to leave it on the site for people until they run out of their stockpile. Their site has a scheduled update on 1/21 11pm I'm assuming to remove the regional ...
An item I listed using the mobile app not showing up in my web site account
Hello! Does anyone know why the item I listed using the mobile app on my phone is not showing up in my web site account? It shows up on the web site if I go to my shop but not in my account. I would like to see it and make edits to it using my comput...
