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Buyers with 0 feedback

I'm hesitant to sell to buyers with no feedback and who have recently created their account.  After researching the comments of other sellers, the consensus seems to be it should be fine.  

 

I'm about to ship an item to a buyer with zero feedback and who has just created their account.  The address seems to be valid, and the item is paid for.  Will post an update on how the transaction went.  

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36 REPLIES 36

Buyers with 0 feedback

Not sure what experience makes you reluctant to ship to new buyers, but thousands of sellers ship to new buyers every day without untoward results.  

If there were a mechanism by which sellers could refuse to ship to the new kids, how large would eBay be by now? 

It seems like most of your recent sales aren't high dollar items.  Most scammers aim for sellers selling higher dollar things like jewelry, electronics etc.  

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Buyers with 0 feedback

Thanks for the reply, you are absolutely right.  That's why I shipped the item.  Will still post on how the transaction went, may help out some sellers.  

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Buyers with 0 feedback

@lyn552 

Hope things go positive for you!!

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Buyers with 0 feedback

Anonymous
Not applicable

It doesn't happen everytime but I have been burned in the past quite a few times from buyers that had just created an account the same day as a purchase and its almost always a scammer if they purchase the most random thing.  Also they like to play the game stating their is damage yet they refuse to show evidence right up until the last day.  If you did not refund them yet they then break the item and usually say something nasty.  But now I just ship out regardless as it will harm your rating if you cancel orders frequently.

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Buyers with 0 feedback

have you tried Google map on their address?

 

If you're still not sure, you can ship with signature required. I don't know what you sold or the value, but the extra $3.10 may be worth spending.

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Buyers with 0 feedback

This is a waste of money and will annoy the buyer if they are not home.  Signature confirmation is required on items 750 and over.   I can understand using it on an expensive item that is less than 750.  I would write that in the listing because many folks work and can't be home to sign for a package.

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Buyers with 0 feedback


@ms.rodriguez* wrote:

This is a waste of money and will annoy the buyer if they are not home.  Signature confirmation is required on items 750 and over.   I can understand using it on an expensive item that is less than 750.  I would write that in the listing because many folks work and can't be home to sign for a package.


Not only annoying, but potentially insulting.  “Sorry, buyer, but I think you might be a piece of garbage, so I’m putting on this signature requirement.”

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Buyers with 0 feedback

You have to sell it as a security measure for the protection of the buyer.

"To prevent loss to porch pirates or weather damage we will add Signature Confirmation to your shipment for your protection."

Not mentioning the pickup at the post office part.

 

Canada Post has two ways of dealing with this. Buyers can set up their own FlexDelivery with CPO and always pick up parcels at the PO, even those sent by courier. And while out post offices are closed on Saturdays, CPO also has licensed thousands of Postal Outlets which are in regular stores and are open the same hours as the store, using store employees. Most are in chain drug stores meaning they are open 12/7  and pickup is easier.

 

 

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Buyers with 0 feedback

If things go poorly and you want to make a negative comment, be aware that sellers aren't allowed to leave anything but happy shiny smiley words about buyers in feedback. And the community boards don't allow buyers to be identified or "named and shamed".  

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Buyers with 0 feedback

Still haven't figured out why they took away the option to leave negative feedback against a buyer.  Seems a bit unfair.  

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Buyers with 0 feedback


@lyn552 wrote:

Still haven't figured out why they took away the option to leave negative feedback against a buyer.  Seems a bit unfair.  


One reason is that it was abused by sellers.

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Buyers with 0 feedback

Good luck.  Everyone has to start somewhere, on the other hand...

 

I've had a couple 0 feedback buyers who were buying my reduced $1 postcards to build a buying record apparently - the card, sent to a dummy address, gets returned after a few months and no one ever complains of nonreceipt.  I'm close to switching on the minimum transaction switch.  

 

 

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Buyers with 0 feedback


@lyn552 wrote:

I'm hesitant to sell to buyers with no feedback and who have recently created their account.  After researching the comments of other sellers, the consensus seems to be it should be fine.   


You'll see a different consensus depending on whether the item sold to a zero-feedback buyer was a $1200 laptop or a $30 campfire cooking pan. Yours is the latter, so I wouldn't worry about it.

 

Consider also that a zero-feedback buyer may have signed up because you have the item he's been looking for. You don't need a login just to browse eBay, but you might open a buying account on the same day that you find something you want. I know I did. Did you? (I understand it's now possible to buy with a guest login, but I don't know how widespread that practice is yet.)

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Buyers with 0 feedback

@powell-memorabilia ,

 

Very well said. A very tiny percentage of the millions of transactions on eBay go south. But if you are an infrequent seller and happen to get unlucky it sucks. 

 

 

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