Buyers have way to much power...

[legacylaptops]

a BUYER should NOT be able to open a RETURN request PERIOD., if an item is listed as "FOR PARTS NOT WORKING" "NO RETURNS" 

if you're buying an item as "FOR PARTS NOT WORKING" you're taking a risk that yeah these items might /probably do have some sort of issue ... 

there is nothing else i could have done to make this situation any better... 

i ended up contacting ebay and got them involved and they were going to FORCE me to return their money even though it was as accurate as i possibly could make it...  

eventually the ebay employee ended up "EXTENDING A ONE TIME COURTESY" to me and made it sound like she was doing me a favor...  ofc i played along with what they said as it was being turned in my favor however this shouldn't be considered a COURTESY this should be just the right thing to do in a situation where oh NOOO... IM GONNA SAY  EBAY BAD WORDS.....
THE BUYER IS WRONG!


honestly calling it a ONE TIME COURTESY in this situation just kind of ticked me off as again there was nothing i could possibly have done to change the outcome every thing was listed as accurately as possible! 

[legacylaptops]

here is how it was listed if this is what you mean 

[brightlightbookseller]

I'd recommend never listing any electronic part you can't test.

[eburtonlab]

Actually there is a category that no returns are allowed (some type of 'service' or ??)

Warranties and Services was one such category, I believe. But it was also possible to use other categories such as Real Estate. Listing an item in two categories would be enough to prevent filing a standard money back guarantee case online if one of the categories was exempt, so a clever scammer could list an expensive watch in the Watches category, and also in Warranties and Services to prevent the buyer from filing a case online using the standard process.

Business & Industrial Heavy machinery was a popular choice for such scams for a while, because that category had its own special guarantee policy that only applied to items above $1000.

[mr_lincoln]

Hi @legacylaptops 

I sell PARTS ONLY items and FOR RESTORATION items on a regular basis. I think however, category matters and in all the years of Selling I have only had one item in those two grades returned to me.  I also NEVER use the No returns accepted setting and on a certain level I agree with you that Returns should be null and void with that setting.  However, sadly there would be Sellers who abuse that process and list valuable parts but send something else as a scam.  So at the end of the day I think the No returns accepted setting should be limited on what it can be used for but eBay will still allow a Not As Described return for Buyer protection.

I offer 30 day free returns on all of my listings.  My return rate fortunately is low.  I do have an item coming back today that was a $ 125 sale ... it's an electric train and the Buyer claims it only hums and does not run. 

It ran when tested so I suspect I will find something simple came loose during shipment, fix it and turn  around and sell it again ...

[chevymontecarlo88]

---

@soh.maryl wrote:

OK, let's say you purchased a diamond tennis bracelet  ($450) from me on eBay.

I shipped you a box of trash instead.

But you cannot open an item not as described case.

That seem reasonable/fair to you? 

---

Sometimes one person's trash is another one's treasure. 😀 YMMV

[mr_lincoln]

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@chevymontecarlo88 wrote:

---

@soh.maryl wrote:

OK, let's say you purchased a diamond tennis bracelet  ($450) from me on eBay.

I shipped you a box of trash instead.

But you cannot open an item not as described case.

That seem reasonable/fair to you? 

---

Sometimes one person's trash is another one's treasure. 😀 YMMV

---

@chevymontecarlo88 

Hmmm, all depends on the trash ... 

[stainlessenginecovers]

---

@chevymontecarlo88 wrote:

---

@soh.maryl wrote:

OK, let's say you purchased a diamond tennis bracelet  ($450) from me on eBay.

I shipped you a box of trash instead.

But you cannot open an item not as described case.

That seem reasonable/fair to you? 

---

Sometimes one person's trash is another one's treasure. 😀 YMMV

---

and sometimes trash is just that- trash.

[tobaccocardyahoo]

---

@legacylaptops wrote:

that some of the memory did not work (hence why i listed it the way i did because it's "UNTESTED" )

before you come at me with the WELL IF YOU KNEW THERE WERE DEFECTIVE STICKS WHY WOULD YOU LIST IT 
we don't have the time nor the ability to test every stick of memory properly (it takes quite a while per stick to test in properly) before we sell it so instead we just sell them as untested 

UNTESTED FOR PARTS NOT WORKING IN OTHER WORDS THERE MAY BE DEFECTIVE UNITS IN THIS LISTING YOU"RE TAKING A RISK  

---

If Ebay followed your suggestion, there would be sellers who listed as UNTESTED For Parts, memory lots which were ALL defective. The chances of selling similar lots would rapidly drop to zero, especially after the buyers who would have returned to you took to leaving you negative FB.

If past Ebay history is a predictor of what Ebay will do in the future, Ebay is more likely to deal with the underlying problem by adopting the policy that all products offered on the site be fully functional.

That is the way it is on The River, and Ebay changes are usually to become more buyer friendly as demonstrated by policies in effect on that site.

[youn2240]

people can return anything they buy on here. just assume that occasionally you will have to do a return or refund. even if you say you don't do those. sellers getting confused at these basics of ebay need to start understanding that that money really isn't secured for 30 days past the point the customer buys it. and even then if the customer wanted they could do a chargeback. these are the risks of selling on ebay. it's not that risky but it will eventually happen just move on and either refund or send them a label. block the buyer so they can't do it to you again. 

[bashort]

the "for parts or not working" does not get and should not get a exemption for snad.

If someone sells old electronics for parts or not working and states that it has a clean circuit board with no battery acid damage and it actually has battery acid damage that would be snad. 

The only defence is pick you categories and describe and picture any obvious damage.

I think it depends a lot on the category

I have sold quite a lot of this stuff with no problems

[chevymontecarlo88]

---

@mr_lincoln wrote:

---

@chevymontecarlo88 wrote:

---

@soh.maryl wrote:

OK, let's say you purchased a diamond tennis bracelet  ($450) from me on eBay.

I shipped you a box of trash instead.

But you cannot open an item not as described case.

That seem reasonable/fair to you? 

---

Sometimes one person's trash is another one's treasure. 😀 YMMV

---

@chevymontecarlo88 

Hmmm, all depends on the trash ... 

---

@mr_lincoln 

It ends up being trash in the end.

[chevymontecarlo88]

---

@stainlessenginecovers wrote:

---

@chevymontecarlo88 wrote:

---

@soh.maryl wrote:

OK, let's say you purchased a diamond tennis bracelet  ($450) from me on eBay.

I shipped you a box of trash instead.

But you cannot open an item not as described case.

That seem reasonable/fair to you? 

---

Sometimes one person's trash is another one's treasure. 😀 YMMV

---

and sometimes trash is just that- trash.

---

Yet many still hoard it as treasure. 😊

[legacylaptops]

yeah... that's not gonna happen lol... the majority of what we sell is untested and this is what our sales look like for this year so unless you're offering to pay us this amount i think we'll stick to selling items as untested... 

[legacylaptops]

that might be true except for the fact as untested it is significantly under the "tested working" price which allows for people to actually make money if they were to take the time (that we don't have due to the quantity we receive) and test the sticks and test them properly 

[luckythewinner]

a BUYER should NOT be able to open a RETURN request PERIOD., if an item is listed as "FOR PARTS NOT WORKING" "NO RETURNS"

I disagree 100%. If I buy an Apple iPhone 16 with a cracked screen that is listed as "For Parts/Not Working and I receive an iPhone 8 instead, I absolutely should be able to open a return request.

if you're buying an item as "FOR PARTS NOT WORKING" you're taking a risk that yeah these items might /probably do have some sort of issue ... 

True. But you should absolutely NOT be taking a risk that the seller is lying about the item.