Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Buyers are starting to get the message and getting aggravated

Buyers message"Thank You for letting me know this information and adjusting the shipping. Yes I did try and click on the link to request a total for combined shipping and it would not let me. EBay has a real situation here that they need to address a...

Excluding some items from free shipping

I offer free shipping on orders of $50 or more. Most of my items are small so it is not an issue. But I do sell some larger items weighing several pounds that I'd like to exclude from this. It just eats into my profit too much to ship those big items...

Feedback and phone and chat

Well ebay phone support is at 11:50 AM saying that is past operating hours. So I have to chat. Buyer supplies wrong address and asks us to ship to a different one. Reported buyer. Cancelled sale and told them to re-purchase with the proper address. B...

selling

Morning, I recently contacted ebay(the 22nd of april) about lack of sales and views(no international sales in a year and little or no views and sales between 8am and 8pm daily), the rep talked to the solutions dept, they told me I was getting overlap...

Sales

Experiencing lower sales this year....anyone else? Know it's tax time...

Resolved! I am looking to find a new place to buy and sell.

I buy approximately 5k/ month and sell approx 7k/ month on eBay. You can imagine they make a good amount of of this and my subscription. I have recently been the recipient of extortion attempts but 2 buyers and eBay did nothing to protect me. I am fu...

Allow offline payment Add payment methods not managed by eBay.

'Allow offline paymentAdd payment methods not managed by eBay.' I'm just now seeing this option on my listings that I'm either relisting, revising, or creating new. I'm guessing this is a slow rollout for sellers for this to suddenly pop up for me. R...

Buyer pays return shipping my first return

In my adds state buyer pays for return shipping. How do I go about collecting the shipping fee from buyer. Thanks as this is my first return from a buyer.

What are the most selling items/trending items?

So it seems that everyone talk about trending "items" but no one is actually able to tell you what those are. Mostly they mention phone accessories, but not everyone is running their business based on that alone specially with the competition and pri...

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em because I am noticing all of the privileges that they seem to acquire are privileges that they are widely abusing unfortunately hurting the little gu...

Another thing to be aware of where ebay let you pay the price for their error

Follow along here: The buyer bought an item and paid for it...ok, The label was generated by ebay with the buyer provided address information...and I printed and shipped the item, it goes through the postal service system and makes it all the way to ...

so upset and want everyone to be aware ...

I sold an item (japenese porcelain bowls), when the buyer received the item, much to my surprise she filed a claim of Defective (they had 'bruises), and wanted a full refund. she sent pictures that were my listing pictures and I could tell they were ...

Buyer asking if stores are closed on eBay

Is this glitch still ongoing? Repeat buyer messaged me about one of my listings asking if my store was open so she could purchase or if I was on vacation, when I would re-open. My store is open and I sold a couple of items this morning. She stated sh...

Listing Pictures

Thank You to whomever at ebay fixed the photo/picture mess on a listing page.

Ebay should charge buyers a fee for cancelled orders

I have had a crazy amount of cancelled orders as of late. Why doesn't Ebay charge some type of fee for that?Once i see the customer orders something I package it up.Ebay and the customer always expect quick ship so i try and deliver on that.To waste ...