03-11-2018 06:46 AM
I am selling a $500 item and have received a good offer. However, the buyer messaged me and said if I accept the offer I have to ship it tomorrow morning priority mail. While they have a very positive feedback score, this feels likes scam to me. Don't know what to do - any advice? Sure don't want to lose my item and $500.
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03-11-2018 07:46 AM
@stuff4divaswrote:
@daisymoshwrote:Call ebay to make sure, then if something bad happens, you can reference the 'go ahead' (if that's the given advice) for your future defense. Get the cs name and service request #.
Surely, you jest @stuff4divas. You can call eBay and talk to 10 different CSRs and get a different answer from each one of them. The best you'll get from eBay when it's proven a CSR gave you the wrong information or false assurances is agreement that "X" agent/s need more coaching about the proper response. Meanwhile, you're left empty-handed. No item, no money, and no recourse.
@daisymosh, as others up-thread have pointed out, I'd be very skeptical about the offer you've received. If I were you, I'd just decline it. However, I have to say I think you're going to be in for a bumpy ride. Expensive bags like the one you are trying to sell are scam magnets on eBay. Between the type of item, price point and, your relatively low feedback score , the odds of a scam-free sale are stacked against you.
The old adage, "Never sell something on eBay that you can't afford to lose" is a good one as it is undeniably true.
03-11-2018 06:53 AM
Sellers set terms of shipping. Buyers do not.
You may want to make sure they know that and if they keep at it, decline the offer.
03-11-2018 06:57 AM
If you have 1-day handling, you'd be shipping it tomorrow anyway. So that doesn't sem like a major request.
03-11-2018 07:07 AM
AS partial says, most of us would ship tomorrow....... The one thing I'd tell you is make sure the payment is received In Paypal (go to your account directly, not thru a "paid email")......and they have authorized shipment. One of the bigger scams is to mark it paid in ebay and then try to convince the seller to ship.........or to send a fake pp email authorizing shipment, both are accompanied by pressure to ship quickly........and don't accept any shipping address other than the one pp authorizes.
03-11-2018 07:12 AM - edited 03-11-2018 07:15 AM
If you accept the offer, make absolutely, positively sure that the payment resides in your paypal account. Login to paypal and check for the money.
A payment "pending" is not yet a payment. A email that states a payment has been made is not a payment until you verify that the money is actually in your account, before shipping item.
03-11-2018 07:17 AM
OP doesn't show TRS or anything and FB is 56. Shipping to shows delivery by Friday.
I don't see a handling time.
'Rush' shipping requests are usually red flags and this is an LV bag. Caution is warranted.
03-11-2018 07:24 AM
@daisymoshwrote:I am selling a $500 item and have received a good offer. However, the buyer messaged me and said if I accept the offer I have to ship it tomorrow morning priority mail. While they have a very positive feedback score, this feels likes scam to me. Don't know what to do - any advice? Sure don't want to lose my item and $500.
Call ebay to make sure, then if something bad happens, you can reference the 'go ahead' (if that's the given advice) for your future defense. Get the cs name and service request #.
03-11-2018 07:37 AM
@daisymoshwrote:Sure don't want to lose my item and $500.
You wouldn't lose the item and $500.
You were never entitled to both the item and the money.
You would only lose the item and the cost of shipping it 🙂
03-11-2018 07:44 AM
@stuff4divaswrote:
@daisymoshwrote:I am selling a $500 item and have received a good offer. However, the buyer messaged me and said if I accept the offer I have to ship it tomorrow morning priority mail. While they have a very positive feedback score, this feels likes scam to me. Don't know what to do - any advice? Sure don't want to lose my item and $500.
Call ebay to make sure, then if something bad happens, you can reference the 'go ahead' (if that's the given advice) for your future defense. Get the cs name and service request #.
What eBay CS says, and documents will have nothing to do with the outcome.
Their response in the end would amount to "too bad, so sad". They would do nothing.
03-11-2018 07:46 AM
@stuff4divaswrote:
@daisymoshwrote:Call ebay to make sure, then if something bad happens, you can reference the 'go ahead' (if that's the given advice) for your future defense. Get the cs name and service request #.
Surely, you jest @stuff4divas. You can call eBay and talk to 10 different CSRs and get a different answer from each one of them. The best you'll get from eBay when it's proven a CSR gave you the wrong information or false assurances is agreement that "X" agent/s need more coaching about the proper response. Meanwhile, you're left empty-handed. No item, no money, and no recourse.
@daisymosh, as others up-thread have pointed out, I'd be very skeptical about the offer you've received. If I were you, I'd just decline it. However, I have to say I think you're going to be in for a bumpy ride. Expensive bags like the one you are trying to sell are scam magnets on eBay. Between the type of item, price point and, your relatively low feedback score , the odds of a scam-free sale are stacked against you.
The old adage, "Never sell something on eBay that you can't afford to lose" is a good one as it is undeniably true.
03-11-2018 07:53 AM
Ebay ignores any statements made by csr reps. Quoting a go ahead by a rep as a defense in a case will do you no good. Ebays response will be that they have no record of that conversation.
Been there. Done that. It dont work
03-11-2018 07:55 AM
03-11-2018 08:01 AM - edited 03-11-2018 08:02 AM
@daisymoshwrote:
Why would my low feedback score make me likely a victim of a scam?
There are tons of possible ways to attempt to trick sellers with little experience...so they search for high dollar items from sellers with low numbers. Of course any seller can be taken advantage of, but I'm sure their successful hit ratio trends upward with less experienced sellers.
They may hope you accept the offer, and in your desire to do everything right you ship quickly as they ask without actually having the payment in hand. They may send a fake payment email in the hopes you will quickly ship before discovering that. That's just a couple.
03-11-2018 08:13 AM
On the other hand, it may be a perfectly fine buyer with no bad intentions. We are just pointing out the need to proceed carefully, which I'm sure you were anyway since you posted.
03-11-2018 08:21 AM
@daisymoshwrote:
Why would my low feedback score make me likely a victim of a scam?
Because scammers count on less experienced sellers to not know.....
That in a buyer says/seller says situation - ebay will always believe the buyer.
That on ebay, no returns does NOT mean no refunds.
That ebay policies will always over ride yours.
How to negotiate a dispute.
What to do if the buyer claims the bag is a fake.
That the ONLY seller protection is the ability to win an Item Not Received dispute if they have tracking that confirms delivery to the address on the paypal payment.
And so on and so on.
Most low selling feedback sellers who sell high dollar items with a no returns policy often lose everything because they feel that they sold their item no returns and that is the end of the transaction, or the bag was real and the buyer is lying about it being fake and will just unthinkingly escalate the case to ebay who will declare the buyer the winner of the case and let them keep the itm and refund their payment - out of your account, of course.
Ask yourself ths.....do you know what to do if the buyer says there is a problem? And what are your odds that you will come out of the case without a huge loss?
There is a reason my signature line is what it is. I would never list a designer handbag on ebay, because even though I am a very experienced seller on ebay, I know that the odds are stacked against me on ebay.