Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

No Seller Protection..Buyers have the upper hand

In the 16 years I have been selling on the ebay platform, I have watch this company evolve into what it is today. In those early years it was a genuine community, where I made friends, where buyers and other sellers helped me with listings, and even ...

Buyer Requests Return - Did Not Read Description - eBay Agrees But How to Proceed?

Had someone buy a therapeutic boot. Buyer receives item and files a Return Request claiming the items is missing parts/pieces as he/she thought he/she was buying a pair. These are usually not sold in pairs due to the difference in leg size/circumfere...

How do I end this listing without being tarred and feathered ?

Someone just said the widget she/he received today is broken (no f way, btw, did it arrive broken but I can't fight that). I have one left, currently listed. I've sold about 6 or 7 identical widgets and have no reason to doubt this last one will sell...

Resolved! No Brainer Ebay vs Amazon

I sell 30 custom made products on Ebay, I sell the same 30 custom made products on Amazon.In the past 6 months I have sold 3 items on Ebay. 220 on Amazon. This selling format sucks!I don't get it! Are the people who shop on Ebay just looking for the ...

New seller banned immediately

I am new to eBay. But I am also Ukrainian, based in Ukraine and attempting to sell authentic Ukrainian products. Ebay believes that they “do not feel comfortable with that”. And in a way I do understand. Ukraine is often associated with credit card f...

Tired of CS inaccuracies.

I have spent around 5 hours trying to get something fixed on eBay, and I have called 6 different CS reps, in the USA...and they all give me a different answer. If I messed up this badly on eBay, I would get the boot. I can't figure out how such a lar...

BIN, instant pay required but shows sold at higher price and waiting for pay?

Another strange one.... I listed an item last week with a BIN of $140, or best offer. This weekend, I had 2 different people make offers, first ones were too low and auto declined. They re-offered for $100 each. I sent both a counter of $115. One was...

Overcharged in January, not refunded to this day.

I have been double charged for the Yearly Subscription fee in both Janaury and February.Both times it showes the same time frame and charge of $24.53.This is after all charges and fees I'm paying already including on shipping.Am I being ripped off?Ho...

Have you run across a familiar or interesting address as you've prepared labels?

Have you run across a familiar or interesting address as you've prepared labels? For me this afternoon it was an address in Carlsbad, CA. We are in Los Angeles about 1:45-2 hours away if the traffic cooperates. I've been selling on eBay since Dec 201...

FedEx ???

Using FedEx home delivery for the 1st time. Purchased postage thru eBay on Friday night, dropped package off at Office Depot location on Saturday. Tracking STILL hasn't been updated with any info. Is this typical?? I left package at the print/packing...

Big Box & Chinese sellers vs everybodyelse

I wonder what percentage of sales that the Big Box stores and the Chinese sellers are vs everybody else?Anyone Anyone .....Buehler?

Resolved! Confused about the new way forward as a seller based on Ebay Presisdents latest comments

I am confused. What I read was that in future eBay is changing the entire platform-soon, not just the payment situation with a new company. To a product base rather than listings. There will be 4 products per type of item. That's fine, but what happe...

eBay Anchor Store listing fees

I'm thinking about opening an eBay Anchor store but am very hestitant because of the listing fees above the free 10,000 items. I plan to list 25,000 items wich is an additional $750 per month.My conversion rate is about 2% so I think fess will take a...

Buyer used CC and initiated a chargeback which went through AFTER accepting partial refund

I sold and shipped a large item (exercise machine). Buyer arranged freight. Item got damaged in transit and freight company said it wasn't packed correctly, so they wouldn't cover it. Buyer simultaneously started an ebay return and initiated a charge...

Turbo Lister not providing information from catalog item specifics

I don't know if this has been answered before, if so, I can't find it. When I am creating new items, neither the barcode or anything else brings up the catalog information and it doesn't matter the category. They vanished since I was forced to do a T...