04-17-2025 08:04 AM
Hiya
My buyer has asked to delay delivery of their item until the 29th April, she has paid for the item through paypal.
How does this affect the postage labels and my ratings as a seller???
Thanks
04-17-2025 08:14 AM
Depending on what your handling time is set for you will be getting a defect for tracking uploaded on time and a defect for late shipping.
04-17-2025 08:14 AM
It will not affect the postage label, but if you ship outside of your handling time, you will get a ding for late shipment.
04-17-2025 08:18 AM
One late shipment will have no effect on your seller status. You can wait and purchase the label later.
04-17-2025 08:29 AM
@9131ling wrote:Hiya
My buyer has asked to delay delivery of their item until the 29th April, she has paid for the item through paypal.
How does this affect the postage labels and my ratings as a seller???
Thanks
Your options are
If you do not mind getting a late shipping metric ding you can wait
You can do a buyer requested cancel and then have them rebuy it
You can just go ahead and ship.
04-17-2025 08:56 AM
I would just ship it out to avoid any dings to my account for late shipping. It is up to the buyer to have their mail held
I would kindly remind the buyer to do a free mail hold with their local post office
04-17-2025 09:10 AM
You can't do that without getting a ding for late shipping. Once they pay, the shipping clock starts and your watched for late shipping.