Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Promotion and their fees

I’ve been selling on eBay since maybe 2020 on and off . I’m a 54 year old disabled man and I sell different collectibles to help out with having extra cash because living off disability isn’t easy .The seller fees seem to be getting crazier and more ...

Delayed/Lost packages

Pulling my hair out here! USPS has lost 3 packages I have sent out in the last 30 days. 10 years of selling on here, I've never had this issue. I've refunded the customers and have only gotten reimbursed for one from the post office. One package was ...

Is There a Number or Person I Can Call in The USA to Try and Work Out MAJOR Issues With Account??

I have been a Top Seller with discount for over a year and in January alone was hit with: 3 Transactions missing on-time tracking or carrier scan3 Transactions with defects7 Transactions with late shipment I have been trying to speak to people and ge...

Buyer Contacted Customer Support - Really???

Hi, I sell low value items and often send overseas so tracked mail is not economical for me or the buyers. Therefore I am prepared for things to need replacing or refunding. If a customer contacts me to advise something is late I will see if they are...

My eBay Account Was Permanently Restricted – Seeking Guidance

On October 05, 2024, I received an email from eBay stating that my account had been restricted due to an MC011 violation. I promptly submitted all the necessary documents—100% authentic invoices, company registration details, and payment proofs. Desp...

You cannot issue a refund at this time because a dispute is open for this order

I accepted this dispute on Jan 31 because I had the choice to accept it or accept it and pay $25. I thought we were done and the order was refunded. The "process" is quite oblique and untransparent. How long does it take to clear these "disputes"? (u...

anyone know how to remove sell raze 3rd party from eBay?

anyone know how to remove 3rd party sell raze from eBay? please help........

Reply With Offer

HiWe have a customer who had requested for us to send them an offer. When we clicked on the 'Reply With Offer' button in the message window, it came up with this message "There is an active offer for this buyer or limited of offers was reach". Any su...

Resolved! What part of UNTESTED do you not understand????

I hope the moderator will look at this. A few months ago, i got my 1st negative feedback from a very new eBay buyer. I spoke to chatted with eBay support. They all said this will be removed . It was not removed. I called and chatted again, again they...

Aerobox Miami/Freight forwarding

Does anyone have experience dealing with Aerobox in Miami? I sold a package through there, it was last scanned three weeks ago and now shows "In transit to next facility". At first I thought it was lost, buyer got refunded, and I went on. After doing...

Buyer Penalties for non payment

The buyers should have stricter non payment penalties. Had a buyer send me a best offer, I accepted it and they never paid. Like come on, he committed to purchase this item, and even at the price he recommended, and still didn't pay.Once a non paymen...

Resolved! If my 5 day auction started today Feb 24, 2025 03:26:11 PM PST when does it end??

Thanks just like the title says??So will it be friday or saturday??

What happened to SELLER HUB? I have NO HUB anymore?

This is nuts, What happened to Seller Hub? It just disappeared and now all I have is this full page of giant single listings with no explanation on where anything is anymore. I couldn't even find how to get hear. Had to get here through GOOGLE? This ...

Top Rated Plus Discount

When I reached top rated status, all of my listings began showing the top rated plus badge. All of my listings meet the requirements to receive the discount, yet none of my recent sales have received the discount. Any ideas why?

How the Other Guy ( Big A) Handled A Real Life Item Not Delivered Case for She Who Must Be Obeyed

1. A new item ( 12 buck purchase w/ free shipping) with an ETA of March 18, 2025. via USPS2. Tracking showed it was delivered on 2/18 approx 4 PM and placed in the mail box - a mute point delivery instructions stated deliver to front door/porch.3. We...