Selling

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Scrubber bot getting overzealous about words in listing titles

This is not a plea for advice, just sharing an experience and wondering what sellers' thoughts are, or if you've encountered this before. Occasionally I have gotten an alert upon hitting 'List' -usually because I forgot an I.S. or maybe had something...

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Resolved! USPS misdelivering

Just curious if anyone else has been experiencing a rash of USPS misdelivering their items. Like sending them all around the country, completely losing them, or just in perpetual tracking hell. Or have I just had the misfortune of it happening to me ...

What is Ebay's official Policy, of people doing "Bait-And-Switch" On their Platform?

What is Ebay's official Policy, of people doing "Bait-And-Switch" On their Platform? Advertising Something, and then Sending something Different, or an Older Model. Is This tolerated?

Make it make sense.

Researching a child sized wheelchair and the closed solds came up included vintage diapers. Why the elf are vintage packs of diapers selling for real money? Is this some Disney Black Diamond nonsense or do I really have to start buying diapers for a ...

What’s Your Biggest eBay Win or Worst Flop? Spill the Tea!

Hey eBay pros,I’m always inspired by this community and love learning from you all. So, let’s swap stories: What’s the biggest profit you’ve ever made on a single eBay sale, or what’s your worst selling experience that still makes you mad?Whether it’...

Buyer Requesting Cancellation of Pre-Order item because they “Found it cheaper somewhere else”.

So I had an item listed that’s a preorder. Had it listed for a certain price with Best Offer. Buyer sends me an offer, I counter. He counters back, price was fair so I accept. 24hrs later the buyer wants to cancel stating “Found cheaper somewhere els...

Looking for a scripted response to give buyers about slow USPS shipping

I think USPS shipping delays are happening to me more often now that I'm looking to craft a scripted response to these buyers who message me commenting about the slow delivery. I've been noticing every buyer who has this issue experiences the trackin...

By providing AI generative tools, you are actively telling us to lie to our customers.

Leaving aside all the other moral issues with LLM AI, when you tell us to take photos of the things we're selling and use your AI to make new images or videos, that's basically lying to our customers. I'll have no part in that.You may or may not flag...

Summer Free Virtual Seller Event

I registered for the Summer Free Virtual Seller Event. I got an email to show it accepted me. But today I tried to attend but it only shows me to register. I tried to register again and all I get is that I'm accepted to be part of the event. But ther...

Return Policy: do you take returns? Free returns? What works for you?

I recently saw a post from a new seller getting slammed with returns in clothing as the seller was doing free returns. Sellers jumped in and advised the seller- to swiftly switch to PAID returns. Seller did. Return problem solved.So question, do you ...

Shipping

When buyer pays shipping, can they choose whether to include tracking or not?

Buyer returned as INAD, and im missing a cable

continuation of this post (https://community.ebay.com/t5/Returns/No-return-policy/td-p/35048557)so the buyer returned as INAD even though everything shipped as shown in photos or the description, i did receive everything except for an hdmi cable. pre...

sales in April

Did anyone other than me see a 40+% drop in sales in April? It was the worst month I have had in over 5 years.We sell Lego Duplo's and Barbie Clothes.

Sellers: are you having any issues with ebay tracking not talking to USPS on April 26?

Or maybe you are not aware? I purchased/printed a label using USPS (as I've done 1000's of times a year) and 3 on April 26, 2 are fine and 1 still only shows 'label created' but shows NOTHING regarding tracking- which it had no less than 12 'updates'...

New type of scam happening on eBay!

In April I sold an Apple iPhone for 675.00, shipping included! 3 weeks later I get a "Return" notice that the buyer stated an incorrect listing. SO, I accepted the return and I did the whole return deal through eBay and bought the USPS Label through ...