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I don't want to do this wrong...

Good Morning, I have a buyer that did not pick up her purchase in time from her post office.So it's being returned to me. She still wants the package and is willing to pay for the postage back to her using Paypal.I know you can't communicate outside ...

User avatar by Trailblazer
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Update: Promoted Double Charges/Fees

Message I received from Devon regarding promoted charge issue posted on 6/6. This is for all those affected by "charges or double charges for promoted listings months after sales" Devon stated:There is an open ticket for sellers being charged for a p...

Feedback

I have auto-feedback set, when buyer pays and leaves feedback they receive positive feedback automatically. My buyers are getting feedback from me automatically, but I'm not getting feedback from them. Does anyone know why this is happening? I'm a ne...

Charged promoted fees months later?!?

Maybe this has already been answered and I know not that long ago there was a post about something similar, but try as I may, I couldn’t find it. This morning (June 6th) I noticed I was JUST charged today, promoted fees for an item sold April 12th an...

Resolved! Why will it not let me add promotion to this listing?

I was waiting until the last day to add the promotion on this listing as it dropped down to .99. It has a bid. I didn't think it mattered if it had a bid and you decide to promote it. But it is popping up with invalid international shipping policy. W...

invalidreturn.jpg

Resolved! Suspicious sale?

Hello- I have a new situation on eBay and I’m unsure how to proceed. I sold an electronic item to someone for >$600 but when I looked at the shipping it says the address is in Las Vegas but the buyer is located in Uruguay so I had to pay an extra fee...

Refunds Without Returns/ Losing Money

I’m a UK business seller with a Featured Store. Lately, eBay refunds buyers before I even get the item back, sometimes they don’t return it at all.I’m paying full fees, getting negative feedback, and losing stock.Anyone else having this? Any advice?

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