eBay

nurse4855 · ‎04-01-2020

Why is there no compulsory method put in place for buyers to leave Feedback?

it is an integral part of ebay.

fern*wood · ‎04-01-2020

You might float this thought on the UK board, since it has been beat to death over here.

terrycece62 · ‎04-01-2020

Please ask eBay they set the rules no one on this community board sets eBay policies

Personally I don't want 2 be forced to leave feedback if 4 any reason I find I do not want 2 do so
Mostly however I do leave FB

rosszonebricks · ‎04-01-2020

@nurse4855 wrote:
Why is there no compulsory method put in place for buyers to leave Feedback?
it is an integral part of ebay.

Generally, if you 'force' a customer to provide feedback, you are actually FAR more likely to get negative feedback.

cashvaluerecovery2011 · ‎04-01-2020

Definitely not integral part of ebay. People who want to leave feedback do.....about 25% lifetime for me. All a push would do is give 75% of people who dont like giving feedback a reason to leave negative or neutral. Take the 25% of kindhearted folks and be happy.

zari5952 · ‎04-01-2020

Because buyers might not want to leave feedback because they're not really happy with their purchase. Would you rather have negative feedback or no feedback?

simba6 · ‎04-01-2020

No one is required to leave feedback ever. With feedback for a seller, no news is good news.

dk0 · ‎04-01-2020

And what compulsory method would you suggest?

eBay takes back the item they purchased?

They aren't allowed to buy anything else until they leave feedback?

I think some folks just get overly fixated on feedback. Just provide good product and service, be polite even when your customers are testy, and feedback will take care of itself.

redmodelt · ‎04-01-2020

I find it odd that people say to check the sellers feedback, might be the same ones that say feedback doesn't matter. LOL 🙂 Not saying it is the case in any reply here, just an observation.

freedomp69 · ‎04-01-2020

Hello,

Feedback is crucial to our business success. For me, I personally focus on things that would encourage buyers to leave feedback. For example, making sure you are listing great quality products and the descriptions are accurate. In addition, I also make sure to ship as soon as possible. When I first started, I would also write a personal thank you card and place this in all of my packages. it took a little longer but I think the percentage of feedback increased exponentially.

Just a few thoughts.

Be Blessed.

redmodelt · ‎04-01-2020

I write "Thank you" across the bottom of the invoice when I send one.

papermoneyforme · ‎04-01-2020

@nurse4855 wrote:
Why is there no compulsory method put in place for buyers to leave Feedback?
it is an integral part of ebay.

Feedback is VOLUNTARY for both buyers and sellers.

It is NOT COMPULSORY for either buyers or sellers.

corvettestainless · ‎04-01-2020

Because no other internet selling website forces a buyer to do this.

Because no Brick & Mortar store forces a buyer to do this.

Because you may not like the feedback you get.

Because asking this is nothing less than completely absurd.

ps. never start a sentence with 'because', but this thread required such....

redmodelt · ‎04-01-2020

Re Because no Brick & Mortar store forces a buyer to do this.

Feedback for B&M is by word of mouth along with any press or reports to the BBB they get and generally is local to the store, unlike eBay that is world wide.

While should not be compulsory, it is nice to read and get so we know that we are doing a good job. It would kinda hard to go the BBB or one of the other sites to see how seller X stacks up.