Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Why are my auctions ending/selling with free shipping when I am not opting for free shipping?

I have had several auctions end with free shipping even though I checked Priority, Parcel Post or First Class. It appears fine when listed until it actually has a bid and ends. I have been selling since 2000 and have never had this problem. I took my...

Adyen Ebay and PayPal

I dont trust ebay when it comes to money They believe that the buyers dont lie, cheat or steal. Now that ebay wants to switch to Adyen... I'm very sceptical of the reasons. PayPal has been good to ebay sellers. They are compassionate and understand t...

Why Cant i alter or update any of my Listing ?

What ever i do over the last month or so it wont let me update my listing like change on how many i have for sale or update information or even change the price and some items if wont let me relist singly so the only way it works i have to do several...

can we still use our Activa platform to list with this new opt in july

can we still use our Activa platform that holds our listings when they change to the new system in July

Ebay Invites Cloth Mask Listings

https://community.ebay.com/t5/Announcements/bg-p/Announcements?nobounce hmmmmm...........

eBay store subscription question ?

Hey all, I sell cellphones on eBay, specifically iPhones. I've been increasing my sales lately and would like to lower my sales fees from 10%. From what I see, I could pay for a monthly subscription, but they are not clear on whether or not it would ...

Ebay automatically collects sales tax?

So recently ebay changed my selling interface to the more advanced bulksell site. I am fine with it but I now have an option to add in a sales tax. Thus far ebay has been collecting sales tax based off of where the buyer is. Will it still continue to...

is there a way to see my sales beyond the last 60 days?

I use the old seller's page (seems easier to navigate, but maybe not) and am wanting to see my sales from the past, but the only option i can find just goes back 60 days. is there any other place in the account area where i can see further back than ...

Shipping Carrier Speed during cornavirus is affected

I have a question about shipping durning the Coronavirus Pendemic. I have customer wants his money back because he has claimed that he didn't receive the item. At the same time USPS tracking information saying that its in transit to customer. I have ...

$6 Return Shipping Credit (Seller Protection)

I forget, if a buyer returns the item damaged, can you apply to get the return shipping credited back up to $6? If so, does it have to be a SNAD?

Buyer opened INR from January

Today a buyer opened an INR saying they never got an item they bought in January. The tracking no longer works so I have no idea if they got it or not, either way I don't understand waiting this long. They never contacted me about the item before now...

How to prevent Item Not Received Claims when buyers use Shipping Forwarders during Covid-19

Most sellers by now have figured out that selling international has a high likelihood of resulting in an Item Not Received case since items take months to get to their destinations. Due to this many sellers, myself included have suspended internation...

Help & Contact - Chat Session - Anybody Else Having Problems Getting Satisfaction?

I just contacted EBAY to try to get them to do a simple task that they had done for me several times before. They basically said that they could not do it and would not do it. Is anyone else having problems with this Chat Set-up situation?

Slow shipping due to Covid-19. Ebay refunds buyers even when shipped with Ebay Shipping

I had a buyer in England. I shipped his item and due to Covid-19 his item made it to England, then got stuck in English Customs per the tracking information. Buyer opens a claim and Ebay refunds him of course. I appeal the decision and get a response...

Resolved! "All Selling" Page

Hi- asking for some quick help please. I use to operate all my sales responsibilities from a page entitled "all selling". Everything on 1 page- active list, sold list, unsold list, scheduled list, promotion limits etc.- nice and easy and all actions ...