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Automated Feedback by Ebay

This will be very welcomed by sellers. 

 

Automated Feedback

  • Currently, only about one in three buyers chooses to leave feedback, even on successful transactions. 
  • Beginning in September, when a seller in the U.S. uses a tracked service, delivers on time, and no issues are reported, eBay will automatically leave positive feedback for the seller.
Message 1 of 194
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Automated Feedback by Ebay

Just a stray observation: When I tick the 'show automated feedback' box, the only thing that changes beyond including the auto-feedback is line under "All received feedback" where the "7,184 Feedback received (viewing 1-25)" changes to "7,187 Feedback received (viewing 1-25)" - reflecting the 3 auto-FB I've received. All other totals stay the same. 

_______________________
“I have a year, and who knows what might happen in that time. The king might die. The horse might die. I might die. And perhaps the horse will learn to sing.”

Hell is empty. And all the devils are here.
Message 166 of 194
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Automated Feedback by Ebay

I checked and mine does too.  -Also if you refine it to just show 'Received as a seller' that one goes up and down with the checkmark box too.  

But here is something I don't understand.  I thought the big number by our usernames (in my case 1790) was the total number of feedbacks we're received in our accounts' lifetimes.  I've been saying that forever and nobody has corrected me.  But I guess I have never noticed these numbers that you're talking about, because look -none of them correlate with my 1790, not by a mile.  And I don't sell (or buy) multiple quantity orders very often at all, certainly not enough to make a "hundreds" number difference.  EDIT: Your numbers don't correlate either.   So what the heck DOES than number quantify??

Screen Shot 2025-09-08 at 3.12.59 PM.pngScreen Shot 2025-09-08 at 3.13.09 PM.pngScreen Shot 2025-09-08 at 3.13.19 PM.png


Message 167 of 194
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Automated Feedback by Ebay

That's REALLY odd.    Are you seeing any pattern in how often, or under what circumstances it changes, like have you tried refreshing the page, logging out/in, etc.?  

Message 168 of 194
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Automated Feedback by Ebay


@gurlcat wrote:

That's REALLY odd.    Are you seeing any pattern in how often, or under what circumstances it changes, like have you tried refreshing the page, logging out/in, etc.?  


The flip-flopping numbers appear to be random. I have not tried clearing the cache and cookies, refreshing the page, or logging out/in. I can go to my feedback page and see 8299 (which I think is the correct number). Then navigate away from that page to another Hub page to do tasks. The next time I come back to my feedback page, the number might be 8299, or it might be 8263. The only consistency I see is that the number is always 8299 or 8263

 

Message 169 of 194
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Automated Feedback by Ebay


@gurlcat wrote:

I checked and mine does too.  -Also if you refine it to just show 'Received as a seller' that one goes up and down with the checkmark box too.  

But here is something I don't understand.  I thought the big number by our usernames (in my case 1790) was the total number of feedbacks we're received in our accounts' lifetimes.  I've been saying that forever and nobody has corrected me.  But I guess I have never noticed these numbers that you're talking about, because look -none of them correlate with my 1790, not by a mile.  And I don't sell (or buy) multiple quantity orders very often at all, certainly not enough to make a "hundreds" number difference.  EDIT: Your numbers don't correlate either.   So what the heck DOES than number quantify??

Screen Shot 2025-09-08 at 3.12.59 PM.pngScreen Shot 2025-09-08 at 3.13.09 PM.pngScreen Shot 2025-09-08 at 3.13.19 PM.png



According to eBay: 

"You can view a member’s feedback profile - including your own - by selecting the number in brackets next to their username. This number is their current feedback score."

 

They don't define what "feedback score" is. In other places, they use that term interchangeably with your feedback percentage, which obviously is not what that number is (like in this article: https://www.ebay.com/help/buying/resolving-issues-sellers/seller-ratings?id=4023#section1

 

And it can't just be the positive minus the negative, or something like that, because you clearly don't have hundreds of negatives pulling down your total from the 2,136 total.

 

So honestly I'm not sure.

jonathanbrightlight Volunteer Community Mentor
Posting ID

Message 170 of 194
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Automated Feedback by Ebay


@gurlcat wrote:

I checked and mine does too.  -Also if you refine it to just show 'Received as a seller' that one goes up and down with the checkmark box too.  

But here is something I don't understand.  I thought the big number by our usernames (in my case 1790) was the total number of feedbacks we're received in our accounts' lifetimes.  I've been saying that forever and nobody has corrected me.  But I guess I have never noticed these numbers that you're talking about, because look -none of them correlate with my 1790, not by a mile.  And I don't sell (or buy) multiple quantity orders very often at all, certainly not enough to make a "hundreds" number difference.  EDIT: Your numbers don't correlate either.   So what the heck DOES than number quantify??

Screen Shot 2025-09-08 at 3.12.59 PM.pngScreen Shot 2025-09-08 at 3.13.09 PM.pngScreen Shot 2025-09-08 at 3.13.19 PM.png



Multiple quantity orders make a big difference in my feedback count (the one by my user name), but you say you don't have many of those, so something does not seem right.

 

My feedback score is 8299. I get a lot of multiple quantity orders, so my numbers in the screenshots below make sense to me.

 

Screenshot 2025-09-08 141531.jpg

Screenshot 2025-09-08 141602.jpg

Screenshot 2025-09-08 141630.jpg

Message 171 of 194
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Automated Feedback by Ebay

Are you serious???  So nobody knows what that number actually means?  Do you recall seeing discussions about it here in the past?  (I don't, but then my 'recall' is inconsistent at best, just ask @wastingtime101 ) . 🤣

Message 172 of 194
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Automated Feedback by Ebay


@gurlcat wrote:

I checked and mine does too.  -Also if you refine it to just show 'Received as a seller' that one goes up and down with the checkmark box too.  

But here is something I don't understand.  I thought the big number by our usernames (in my case 1790) was the total number of feedbacks we're received in our accounts' lifetimes.  I've been saying that forever and nobody has corrected me.  But I guess I have never noticed these numbers that you're talking about, because look -none of them correlate with my 1790, not by a mile.  And I don't sell (or buy) multiple quantity orders very often at all, certainly not enough to make a "hundreds" number difference.  EDIT: Your numbers don't correlate either.   So what the heck DOES than number quantify??


The quantity shown 'received as a seller' could easily be from a buyer that purchased 5 things, gave 5 feedbacks, but it only counts as 1; or someone that bought 1 item on Monday and 1 item on Friday and left feedbacks for both, but still only counts as 1. 

 

That's why your 1790 will never be equal to the 'received as buyer' plus 'received as seller'. 

Message 173 of 194
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Automated Feedback by Ebay

🤣  In that paragraph you quoted I literally said ... never mind I'm not writing it again. 

Message 174 of 194
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Automated Feedback by Ebay


@gurlcat wrote:

🤣  In that paragraph you quoted I literally said ... never mind I'm not writing it again. 


I see what you said; but you said 'mostly' so? Also may not be 'multiples of items sold' but could it be a customer that buys more than once in a 7 day period that you didn't notice??

 

(by the way- copy/paste works wonders; no 're-writing' required)

Message 175 of 194
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Automated Feedback by Ebay


@stainlessenginecovers wrote:

@gurlcat wrote:

🤣  In that paragraph you quoted I literally said ... never mind I'm not writing it again. 


I see what you said; but you said 'mostly' so? Also may not be 'multiples of items sold' but could it be a customer that buys more than once in a 7 day period that you didn't notice??

 

(by the way- copy/paste works wonders; no 're-writing' required)


Can you copy/paste where I said "mostly"?  

Message 176 of 194
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Automated Feedback by Ebay

Thank you for the information. I checked and my feedback is pubic not private.  Am I looking at this correctly?
 
All received FeedbackReceived as buyerReceived as sellerLeft for others
Visible to everyone
8 Feedback received (viewing 1-8)Feedback revision requests available: 4
eBay automated feedback: 2
Show only feedback with photo
Message 177 of 194
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Automated Feedback by Ebay

No, I'm talking about under each buyer's feedback comment, it says 'private listing' rather than the item's listing title.    So when you look at your auto feedbacks you can't tell which items they were for.  

Message 178 of 194
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Automated Feedback by Ebay

Thank you for your reply. 

Message 179 of 194
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Automated Feedback by Ebay

Hey, we just got a real old fashion type feedback from some human.  I didn't know real people were allowed to do that anymore ... joke

 

We also noticed that we can't leave a fantastically worded glowing reply for the auto fb, praising the all seeing, all knowing auto feedback program.  [joke]

Message 180 of 194
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