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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Bad buyer warning

So I had this buyer recently that is clearly a fraudster. I don't believe I can post their username on this forum but let's just say if you want to "investigate" my feedback profile for a recent feedback that claims the product was defective you will...

clothing now free to sell

with ebay now introducing fee free clothing listings for private sellers only how many business users which pay store subscriptions will be moving to a private account for the clothing items. is there any easy way to move all of my clothing listings ...

On the road again...

I've never seen an ebay photo taken in a car, much less while driving.

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Local Pickup, Buyer has paid but won't communicate or schedule pickup.

How many times should I reach out - with no response - before cancelling and refunding? Three tries in three days? It seems it would be simpler to cancel/refund while the funds are still processing with Ebay, rather than after I receive them. Appreci...

Seller uses item and then returns it

Does ebay tag buyers who use and then return an item?

Is buyer obligated to return uninsured damaged item?

I shipped item edia mail and it was damaged with water USPS admits fault (have aletter from USPS admitting fault)

woke

I had to stop selling on eBay because the woke employees steel my money in favor of a convicted thief and burglar. He stole two of my items ($145.00) and eBay stole my money and gave it to him. After 24 years with eBay they crapped all over me. Anoth...

How should I handle this?

Hello! Can I cancel and refund a buyer who purchased an item and then is begging me to refund him partially because he "lost his job and his dad passed in 9/11 and they remind him of his dad"? I find this crazy because I'm struggling to feed myself r...

what is going on with sales with ebay

I don't understand how ebay operates these algorithms. I will get several sales in a few minutes and then nothing for days. How can that be? Then I get so many messages that say, "its not you, its us". Could ebay please send some algorithms or howeve...

Update of information still not working

Told to up date or they will with hold my money April 2024. Cant even get a call from them.

Slow Sale/No sale

Hi Team, anyone experincing slow or no sale ? we are continue dropping ? can someone will let us know what we are doing wrong ? we are top rated seller , sku with more than 14k . offering every possible promotion, adrate etc. still no improvement .ho...

Resolved! Has any else noticed this???

Why is it every one of my sales goes to San Diego , Loredo texas , Spokan Washington or like Miami, sk there’s no eBay buyers in say Indiana illlinois Virginia. Oh I get it more for shipping so more for fees. This is not a one time event since I have...

“No shipping services available”

I just sold a item on eBay and it’s saying that I can’t ship it because of an “invalid address?” Or something what’s going on? Basically it says “The shipping to address contains invalid or missing labels. Please amend this and buy your own label.” A...

Resolved! eBay, please stop darkening photo backgrounds

@shipscript (and others interested in photo quality), This topic got considerable notice back in December, but quickly branched into other discussions. What I'm talking about is the uniform way that eBay post-processes images to darken the background...