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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Anyone received email from eBay to recertify your information for INFORM act compliance?

Earlier today I received a message from eBay asking me to recertify my information for INFORM act compliance. It is the first time I received the email. I think I meet the minimum threshold to require the certification which is $5000 sales of new ite...

finger joints vs dovetail

I'm truly amazed at people who don't know the difference between finger joints and dovetail along with hand dovetailing.

Resolved! How to make sure my Auction Re-list

How do I make sure my Auction Re-list at the end of it 30 day period, as one can never find it in unsold after it expires. I have lost 2 Auctions that way in the last 90 days.

Resolved! Watchers

Hi! This is a question to more experienced sellers than me. When you see a "watcher" in your listing, does it mean that there is somebody interested in your item to buy or just to see if it sells? I have several items with multiple watchers and time ...

eBay's Explore Related Items - That's cute!

Great job, eBay! I am listing tonight and have only sold coins here for the last 25 years. In checking a new listing I noticed EBay suggested related items showing are ALL "auto oil dipsticks." Way to drive sales to my market, eBay! Does anybody have...

The importance to you of "things" -- does it affect sales?

Just read an online essay about estate sales. One line caught my eye: "But maybe this has less to do with death, and more to do with stuff -— the way, despite its utter futility, we try our hardest to love it into life." Reminded me of a conversation...

Sell One Like This / Sell Similar Item Option

I've seen numerous posts with users asking about the whereabouts of the said link / button on the page and I've seen several responses indicating it's now (for some reason) in the 'Three Dot' dropdown in the upper right. I'm wondering why this is, if...

Return Request and Item Not received Processes Concerns

eBay needs to look on following issues: 1. Buyers are able to file an INR return for items regardless of the shipping status: the system should prevent buyer from filing an INR if shipping status is showing either available for pickup, attempted deli...

Sold something BEFORE IT WAS LISTED Ghost! Ghost!

I - DON'T - NEED - THIS - CRAP!!!! One -According to the order page we sold some used cassettes this morning, march 13, 2025, at 4:14 am PDT. I talking about the lower one in the photos According to the 'listing info' - views - buyer ID - duration - ...

Resolved! New type of return fraud? Bar code on shipping label replaced with non-existing name and address.

A buyer requested a return of a tablet. I sent a return label. The buyer seems to have replaced the name and address on the label with a non-existing address and somebody's name. The tracking on the package shows the "Package was delivered to a locke...

WHY DOES EBAY NEVER HAVE SELLERS BACKS!??

I sold a coin and to protect the coin I took it off the glued piece of paper and put coin in a box. I messaged buyer stating I did this as soon as I shipped. No Response. A WEEK after delivery buyer first complains he paid too much and that item wasn...

Resolved! Unreasonable Buyer Return on Item Listed in Correct Description

Hi, I recently came across a buyer that wanted a refund for an item that has a few cosmetic defects, but falls under the category of 'Used' because it is fully functional and works as intended (PS5 controller, I'm the second owner and the condition I...

refund buyer partial shipping , ebay shorts my refund total

I need to refund my buyer a partial shipping amount. eBay tries to take part of the funds? I can't find where to accomplish this on my ebay

My traffic count looks like the Dow Jones stock chart

Not good, traffic counts are plunging.

Resolved! Should I be offended?

The item description is correct however the buyer says: . I suspect that you are pushing an 864 as an original WD-11 at a premium price. It's kind of sketchy in my opinion. Please clarify. If you can't then I'll contact ebay and point this out as a f...