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Resolved! Dear ebay support team. I am a private seller on ebay.com, a resident of Lithuania and my goods are

Dear ebay support team. I am a private seller on ebay.com, a resident of Lithuania and my goods are in Lithuania, not in Germany. And I do not sell on the ebay.de website. And my sales are not big. But I have encountered a problem where I cannot put ...

User avatar by Adventurer
  • 686 Views
  • 16 replies
  • 0 helpful

Please Customer Service Take a look thank you

Please Customer Service Take a look Need Help please power seller always ships in 1 day a Buyer left a negative asked us to cancel an order right after they paid so they could add allstate insurance on ebay.. we said fine refunded them in full.. then...

Resolved! Free shipping vs Price + Shipping ...

Had put 'free shipping' on most listings in the past 'cause I believe ebay encouraged in order to achieve a higher seller status level ... does that still hold true? Outside of the allure of "free", are there any incentives (higher seller status, low...

User avatar by Adventurer
  • 2009 Views
  • 19 replies
  • 0 helpful

Resolved! To Share or Not to Share 🫤that is the question ? Help your thought's needed !

This has always troubled me in this process of shipping. Should I share my shipping discount with my buyer or use it to restock my shipping supplies? I try to keep my price's as low as I can, but with the increase in promoted listing needed just to s...

Authenticator has not returned bag

What do I do when I have not received a package from the authenticator? Would it be insured? I paid insurance for the product to be shipped to the authenticator.

Charges on fvf should not be legal

So If I sell a item for 10,000 to a state with high taxes like 10% that would bring the total to 11000 then they get to take an additional 150 in fees just for taking taxes from the buyer if the final value fee is 15%. Why. Should this be ok? So they...

User avatar by Enthusiast
  • 1782 Views
  • 61 replies
  • 4 helpful

Resolved! Buyer admits to tampering with product, Ebay issues refund

Im not sure how to send photos. But I sold a high end pc ($1250) I had video evidence of the pc working for clearance. This guy was suspicious, but I figured if I got scammed, ebay would be able to help as I had a lot of proof that it was a working p...

ebay authenticity guarantee check missing

I have a very expensive trading card listed on my account for sale. It is the only one i see missing the authenticity check. Why is it missing? I am afraid to accept potential offers because it seems like it will not go through the authenticity proce...

Authentic shoes failed inspection?!?

I purchased a pair of Nikes on eBay and they were authenticated BY EBAY. I tried them on and did not like the way they fit, so I relisted them. Now eBay is rejecting them. So either I was sold a fake pair or they are wrong. If I was sold a fake pair,...

Resolved! Create New Account...Transfer Items?

Hi, If I create a new account can I transfer items to it? Yes, I want to do this because of an awful FB...the only one I have. *My 82 y/o mother maintains this account. Post retirement fun. Only now, with this experience, it's not. See: I did some re...

somehow listing gets sold for a price lower than actual listing price

So. Tricky situation . There are some listings that has bid/offer option enabled. Somehow buyer puchased item for a price lower than actual listing price without making offers. At least I have not accepted it personally. After contacting Ebay support...

Buyer paid less than listed price

I am yet another seller who had a buyer purchase an item for less than listed price. Listed price was 12.50, buyer purchased for 11.25. I am not offering any discounts or have any best offer listings. No promoted listings. In my sold listing it shows...

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Item sold, for less than what was listed

I recently just had an item sold, for less than what was listed (challenge coin) without an offer. Can anyone explain how that is possible? Who and how do I contact eBay? Thanks in advance,

User avatar by Rising Star
  • 193 Views
  • 4 replies
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