Selling

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Account health

What's up sellers, my account has gone to below-standard performance over some fraudulent buyers. That extra 6% in fees and losing the ability to promote my products hurts! The only way to get my account metrics up to par is to sell more products. Do...

Team Member Not Able to Repond to Offers

I have setup the multi-user permissions for my team members and they are able to post/create listings as well as other tasks but they cannot respond on a laptop when an offer is submitted (despite it saying there are offers) therefore they cannot res...

Resolved! Happy Holidays

Merry Christmas.

Thought I Have Seen Everything

I have been selling on eBay since 2001. It will be 25 years in February. Selling fulltime with a store since 2017.I have just sold item number 8927 and hit 3001 feedback today. My subscription renewed today and I receivedan email from eBay congratula...

Its not letting me list any more products i have and says to verify my e mail address which i have

Ive posted one item which was successful i tried to add more items but it then says to verify my e mail address which I have it then says something about urlo , Im not sure how I can resolve this issue Is because its a Gmail account? Please can someo...

How do I contact bidders or watchers on a listing?

Simplest first. To my knowledge you cannot contact a watcher. To contact a bidder on an auction that is still in progress, you need to do the following. Go to Active Listings. Find the listing in question and way over to the far right you will find a...

Listing that says item will be sent to eBay for certification

I was notified of a listing that seemed to have a high shipping cost. Upon investigation, I found that the listing stated the item would be sent to eBay for certification, and then to the buyer. I did not select this option nor do I even know how/whe...

Undeserved Unwarranted feedbacks for sellers

I get unwarranted negative and neutral feedbacks. Ebay will do nothing about hearing my story and how ridiculous these negative feedbacks are and should remove them. Us sellers pay Ebay a lot of money for selling fees and in all cases Ebay takes the ...

How can buyers screw up so bad?

I recently sold a carburetor, part number 4180-120-0604.The part number was in the title.The part number was in the picture.The part number was in the item specifics.The part number was in the description.The customer just messaged me:"This wasn't th...

Useless representatives continually put the phone down mid call

Been trying to resolve an issue over the past 8 days - their AI systems flagged a few listing of mine as in policy violation incorrectly. I was told I would get a supervisor callback within 24 hours, DIDN'T HAPPEN. Tried to get through to the policy ...

Account suspended indefinitely

Turning to the community as a last resort.. let me start by saying I’ve contacted them via messenger on eBay for business and they defer me to call they Trust and Safety team, called them and followed all their instructions, they said they see my sce...

Alternative Payment Options?

We were editing a listing and noticed that an alternative payment option box suddenly appeared with the box for money orders checked. We never approved such an option. If there is a way to turn all alternative options off for all existing listings I'...

Package in USPS possession

Hello. I have a large package that was picked up by my mailman. The package is now in USPs possession and a note was left for me to pick this package up at my post office. I picked up the package and will reship. Do I need a new label. I paid $74 for...

Ads Team Discussion Summary?

@coloradoreworn Hey Liz, Great summary on Instagram about the recent virtual meeting with the Ads Team members! Could you post it here as well?

How useful/reliable are ebay SOLD prices?

When I list something on ebay I generally will research the sold prices for the items. Recently I came across several things that I list that had a wide range of sold prices. It appears that the items were equivalent and the sellers were all good. On...