Am I getting scammed?!

[acambisi1]

I have been an Ebay member for a long time and purchase things way more than I ever sold anything.  I am recently divorced and tried to sell the engagement ring via craigslist and that was a horrible experience.  

Eventually, I thought I would try Ebay.  After getting the ring apraised and my documents in order I listed the ring for $1500 with free shipping.   Someone bid on it and it ended up selling.  After a week of waiting, I was finally paid and I shipped USPS Priority with Tracking the next day (Dec 1, 2017).  

On Dec 13 2017 the tracking number showed delivered at the buyers address.  Later on, the buyer emailed me and stated that they did not receive the package.  I told them the tracking number said it was delivered and to contact USPS, the police, and check with neighbors.  

Today, I received an email from Ebay stating the buyer filed a complaint that they did not get the package because I did not use signature confirmation.  My Paypal is negative $1500 now because of Ebay.  

Is there anything I can do?  I have uploaded the tracking number into the complaint.  I was unaware of any policy that required me to use signature confirmation.  I went with free shipping because when I was creating my post, that's what was suggested to use.  

I feel that I am being scammed because this person must have clearly saw that I did not have signature confirmation on my listing and now it seems that I am out my ring and the money.  It is a total loss for me and I am worst off than I started.  

Please help with anything you may know on how to fight this.

[ersatz_sobriquet]

Report the buyer to ebay too, there's  a link in your sold items. 

[thallidguy]

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@acambisi1 wrote:

It is amazing that Ebay doesn't require Signature Confirmation when you create your listing and the starting bid is $750 or more.   Where is the seller protection there?   Not everyone sells things all the time and it's impossible to know all the rules, especially one that significant.  I am stunned that Ebay allows this to happen to people.  I am officially done with Ebay for this reason.  With the technology we have now, you would think there would be a warning that does not let you go further when creating the listing to ensure you have SC. 

I guess it will be a good Christmas for that buyer.     

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The Sig Conf requirement is actually spelled out in the Money Back Guarantee, which is something that every buyer should be familiar with.

[chrysylys]

Wht state is the buyer in?  Close enough for a road trip to their PD?

[bubbleman2010]

I always like to google earth the address and look around the neighborhood for a bit. Couple weeks ago told a buyer they might want to reregister that boat sitting in their driveway it wasn't registered under their name being used on ebay...

[bubbleman2010]

ersatz I've been gone on vacation. Getting all ready for the new selling year. I've started jogging by the river and working on turning over a new leaf....

[tellmemama]

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@a_c_green wrote:

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@acambisi1 wrote:

It is amazing that Ebay doesn't require Signature Confirmation when you create your listing and the starting bid is $750 or more.      

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I haven't had a sale of that size myself, but I thought I read someplace that the Shipping form was now automatically adding it for sales of that value or higher...? No?

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When you print with eBay shipping, there is an exclamation point next to the price and SC is automatically added.  Haven't used PAYPAL shipping in quite a while so I don't know what happens over there.  And unfortunately the OP likely didn't add insurance which would have automatically added a signature required for values above $500.  Not that all mail carriers adhere to getting the signature when it isn't clearly spelled out on the label.  Sometimes not even then...

For sellers buying postage over the counter, there are no warnings.

[ersatz_sobriquet]

I do that too on anything high dollar. If they live in a rathole maybe the address has a problem. 

Jogging bubbleman? 😮 I'm busy eating carbs! 

[bubbleman2010]

ersatz I had a player a couple weeks ago in the game for $810.00 they took a powder on me,but the big dollar amount popping up in sold listings brought the like item sellers out of the woodwork to try and hit one outta the park...

[sam9876]

"And unfortunately the OP likely didn't add insurance which would have automatically added a signature required for values above $500. "

That signature isn't online viewable, so it doesn't count.

[tellmemama]

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@sam9876 wrote:

"And unfortunately the OP likely didn't add insurance which would have automatically added a signature required for values above $500. "

That signature isn't online viewable, so it doesn't count.

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Thanks, I didn't know that.  But would the OP's scammer have known also or would having to sign stopped her in her tracks?  She clearly knew there wasn't a signature of any kind required which may have prompted her to try and get a freebie.

Karma's a beach and Baby Jesus doesn't like ugly.

[ersatz_sobriquet]

Then you can take less when you do sell it and get the sale while the others dream and wait bubbleman. 

I scored the best of my lifetime recently, best ever, picker's dream! 

[bubbleman2010]

ersatz money wise or material item wise?

[aproudparent2010]

Signature is required on any item $750 or more.
Not much can be done...very expensive lesson

[max39666]

Sorry to hear this happen to you---many new sellers never take the time to read the requirements for selling high valued items--they only see the " how easy it is to make money selling on this site.

 Having a required reading of selling policy which would include sig requirements for high valued items  should be a enforced policy and not just a policy of words that ends in "were sorry" nothing we can do by CS

[ersatz_sobriquet]

I'm selling the rest of the lot bubbleman, but I'm keeping the rolex 🙂