12-04-2018 05:26 PM
I have some new listings, nothing has sold and I received an invoice from ebay for $400!
I haven't sold anything on ebay for a few years. Did something change?
12-04-2018 05:30 PM
I would advise you to examine the invoice and see where the fees are coming from.
12-04-2018 05:36 PM
12-04-2018 05:39 PM
@chereezz wrote:I have some new listings, nothing has sold and I received an invoice from ebay for $400!
I haven't sold anything on ebay for a few years. Did something change?
A seller is charged Final Value Fees when the item sells, not when the funds are actually collected for auctions. If a customer placed a winning bid, but never paid, the FVF are still assessed and must get reversed by opening a Unpaid Item Dispute. I didn't see any sales though for you in the last 15 days. Did you have a sale fall through?
12-04-2018 05:40 PM
eBay has always charged a fee for using listing upgrades such as reserves or subtitle. Adding a subtitle on an auction costs either $1 or $3 depending on the opening bid price.
As noted in the other post, you need to check your itemized invoice. Go to My eBay > Account tab.
Fees for sellers who don't have a Store: http://pages.ebay.com/help/sell/fees.html
Fees for Store subscribers: http://pages.ebay.com/help/sell/storefees.html
12-04-2018 05:42 PM
@fashunu4eeuh wrote:
.... I didn't see any sales though for you in the last 15 days. Did you have a sale fall through?
OP is showing nothing Sold for the past 90 days. Apparently it's all listing fees.
12-04-2018 05:44 PM
They are advance listing upgrade fees. I don't mind paying for upgrades.
Once the item sells.
Like I always have.
12-04-2018 05:45 PM
12-04-2018 05:46 PM
12-04-2018 05:46 PM
The upgrade fees are due whether you sell the item(s) or not.
12-04-2018 05:47 PM
12-04-2018 05:48 PM - edited 12-04-2018 05:52 PM
Just curious. I don't mean to pry. What upgrades? I guess you mean reserve fees as they can be quite pricey.
I remember when they were $2.00.
12-04-2018 05:48 PM - edited 12-04-2018 05:49 PM
Reserve fees ARE advanced listing upgrade fees. Did you read the link provided by @nobody*s_perfect?
https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4364
As I said, LISTING fees are charged whether the item sells or not. They are separate from Final Value Fees. Even if you weren't aware, you agreed to these charges and they were displayed before you submitted your listings.
I know $400 is a big hit, but the fees were not charged in error so eBay likely won't do anything to reverse them.
12-04-2018 05:55 PM
12-04-2018 05:56 PM - edited 12-04-2018 06:00 PM