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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! What is up with the inadvertent shipping dings?

Sold 3 items on the 19th and were paid for on the 19th. All 3 have tracking uploaded on the 20th and verified scanned on the 20th within the ebay tracking. The shipping dings say tracking not uploaded at all.Anyone else see been seeing this error? 29...

User avatar by Guide
  • 147 Views
  • 4 replies
  • 0 helpful

Use tax is the big one now not sales tax yet check this out on Tax Jar

We are watching this closely. I like tax jar for the latest updates. I spent 2 hours last night on Pay Pal downloading my transactions to see how much I have sold in Washington. Because this isn't just sales tax since about 10 states right now collec...

Degrees of happiness

So, the week hasn't ended yet but, I'm up to 10 sales so far. Compared to 12, total, the previous 2 weeks. Am I supposed to be feeling joy? I'm not sure. In May, I had a week with 3 sales - all on the same day. Should I be feeling more happy or just ...

Buyer misunderstood conditions of sale

After winning the bid for an auto, it became obvious that the buyer didn't understand that it was an "as is" offer. How do I go about canceling the transaction and relisting (with a much clearer description)?I see that an offer can be made to the sec...

User avatar by Rising Star
  • 481 Views
  • 11 replies
  • 0 helpful

E bay Not Honoring Store Contracts

I bought a store in Nov. my 12 month locked in price of $ 19.95 has changed to $ 21.95. I do not understand. Are they going to wait to middle of the year to up the $ 21.95 to $ 24.95. And not honor the contract you agree to. If I cancel I will be cha...

Free returns should provide extra protections to sellers.

Free returns is NOT the industry standard, regardless of what eBay says. If they are going to push sellers to pay for all returns, I think it’s reasonable to: -guarantee that items with free returns are not subject to search algorithm penalties-buyer...

User avatar by Trailblazer
  • 352 Views
  • 11 replies
  • 3 helpful

Cancel a listing

If you want to cancel a listing and then relist the item againafter a few time have you got any penalties on doing that ?If you say there's an error in the listing is it correct ?

Completed Listings Not Showing in Search Results

I'm doing some store maintenance and ended a bunch of listings last night. While doing some research on those items, I found that they're not showing up in the Complete Listings Search results. I have a few other items I ended about 40 days ago that ...

Buyer claims units of his multiple purchase order are missing

So I don't know what exactly happened to cause this (as I'm not there to see the buyer open the package). But a buyer purchased two caps separately on the same day. I ended up combining them into one box. I've heard how people are against this becaus...

Seller information request?

What kinda policy is this? Buyer buys a super expensive item and doesn't pay for it, 2 hours later he submits a request for my contact info?? Is there a way to opt out of this? Buyer gets my phone number, real name, town I live in and more. 2 more ho...

User avatar by Adventurer
  • 183 Views
  • 6 replies
  • 0 helpful

seller setting up bogus accounts to harass us

We had a fall out with a seller that sold us a very dodgy item, we returned the item which he claimed was damaged in delivery so ebay paid for our refund in full. This allowed him to keep the item and the payment of £260, then a week later he resold ...

New return policy

The recent policy change for returns is not favorable to sellers. I have followed the rules to earn a top sellers badge on my listings in order to stand out. I am willing to take an item back after 30 days vs returns not accepted. I felt protected be...

All my listing showing zero views.

Listings that showed views several days ago are all showing 0 views for the past 3 days. I called into eBay and they opened a trouble ticket saying they are aware of the problem. Has anyone else with this issue had it resolved by eBay? How long did i...

Store upgrade offer

Got an offer to upgrade store free for 2 months.Further down it says I would have to cancel within 30 days to avoid charges.So 2 months = 30 days now?

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