Advice

[cnmy1178]

How to deter buyers who borrow your items?

[house*of*paws]

Hi @cnmy1178 

List only on Craigslist or newspaper classifieds ... where you accept cash after the interested buyer has checked out the item and decided to buy it.  

If you sell online ... you are going to have to accept returns.

[dhbookds]

How often and what do they "borrow" from you?

[inhawaii]

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@cnmy1178 wrote:

How to deter buyers who borrow your items?

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Tell them NO.

[mtgraves7984]

You really can't insure that here. I've had Return requests opened 28 days past delivery, immediately approved... and the buyer will wait 21 more days to ship it back. I agree that those types of Returns are especially frustrating.

[cnmy1178]

Door switch in this case. They claim after 2 weeks “wrong item sent” (implying i sent them differ et item then pictured). in the details they state it is different module than what they need. So I thought that it would be fair to state “doesn’t fit” (and not because I want to keep shipping but because I don;t want to deal with fighting service metrics. Of course you know why buyer lies. And you keep item for 2 weeks to find out it is not what you need. I am asking for vin to match part and they don’t respond. Listing had pictures. Part nr was in the picture, specifics and description. Fitment was in the listing. That is how good of **bleep** the specifics are and all other things. Ebay should not go easy on such cases to discourage all that crap. They go hard on us toprovide everything. They should go hard on buyer to look apictures and read specifics and description/\. Ebay do your job. Why do you want me toprovide everything when it don’t matter.

it is recent scam. This is 2nd such claim within couple of weeks but both for different reason. 

[cnmy1178]

Ebay doesn’t let buyer ask me. They just show them MBG and ask them to click.

[coolections]

I would assume most people do not really know which switch fits what item and can be very confused. I would also assume many people have very busy lives and no time to attempt to install a door switch for two weeks. No one could possibly want to just "borrow" a door switch.

[luckythewinner]

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@cnmy1178 wrote:

How to deter buyers who borrow your items?

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If you are asking whether you can prevent users from requesting returns or filing "not as described" disputes, you can't. 

If you are asking what you can do to "deter" buyers from doing so, I think that varies because not everyone reacts the same way to the same set of circumstances. What might deter one buyer from requesting a return might encourage another buyer to request a return.