Account restrict

[dana-95_5]

Is our account being restructured because of something fraudulent or to further protect our account?

[eleanor*rigby · Accepted solution]

How did you find out your account is restricted? Did you receive an email from eBay? Did you try to list an item and received an error message? 

More information would be really helpful.

[downunder-61]

You only just asked about selling   https://community.ebay.com/t5/Selling/Starting-sellings/td-p/32411897

Please tell me you are not restricted already ? Did you sign up to sell correctly ? 

According to the Central Bank of Sri Lanka, it appears that people in Sri Lanka need to register as a business first, in order to be able to receive payments in foreign currency, to their BFCA (Business Foreign Currency Account). Here's a link to their website, then click on CAN YOU ACCEPT FOREIGN CURRENCY AS EARNINGS FROM YOUR BUSINESS ACTIVITIES IN SRI LANKA?

Then, you need to register for eBay managed payments, and you will need to have (or create) a Payoneer account when you do that. Your bank account, Payoneer account and eBay account all need to match, so if your bank account is a business account, your Payoneer and eBay accounts have to be business accounts too, and your name and address have to be spelled exactly the same.  Payoneer will verify your identification documents, which may take a few days, or a few weeks.

For sellers in Sri Lanka, Managed Payments will be able to deposit your payments into your Payoneer account. Here's more information about managed payments for sellers outside the USA. There are other links on the export.ebay.com website that have a lot of information that should be helpful for you.

https://community.ebay.com/t5/Payment-Resources/Were-you-asked-to-link-a-Payoneer-account-for-payout...

https://export.ebay.com/en/fees-and-payments/payments/managed-payments/

https://blog.payoneer.com/e-sellers/marketplaces/guide-selling-on-ebay/

Credit - lacemaker3 for the research into this

[dana-95_5]

No. On my first listing