10-11-2021 06:38 PM - edited 10-11-2021 06:39 PM
I go in to revise(update/edit) a listing, to change the shipping cost, and I get a .35 cent charge for revising a current live listing. It just started today. I called eBay, and the Rep. said that I will now be charged, for any edits???....is this happening to anyone else. I have a few accounts, and it is happening to all 3 accts. I have been with eBay for 20 years...first time this has happened....so If I want to add a photo..35 cents,..if I want to lower the price...another 35 cents?
10-11-2021 09:53 PM
10-11-2021 10:17 PM
I just edited most parts of a listing (title, photo, description and postage) one feature at a time and none of the edits generated any fee.
10-12-2021 10:46 AM
I am seeing this 35 cent charge as well when going in to edit. I do not have a store, just the 250 free that they give us every month. I only have 177 things listed. I don't have anything else added to the listings, no subtitles, no gallery photos, nothing. Seems like it must be a glitch but I hope it gets fixed ASAP!
10-12-2021 10:56 AM
I use the Android app to list and suddenly today it won't even let me revise any listings at all. I guess it'll save me 35 cents, lol
10-12-2021 04:43 PM
Excellent >>>Thank you for the advice ! I will try it. - I appreciate the help.
10-12-2021 05:00 PM
I'm sitting here laughing...a few months ago we got these constant annoying messages to "revise your item" I never did it. Now if you want to revise, you have to pay? Makes perfect sense...nonsense!
10-13-2021 10:38 PM
@ckimodog wrote:Now if you want to revise, you have to pay?
I haven't seen anybody confirm they were actually charged and I've asked a lot of posters. All signs point to a display error - which shouldn't be happening in the first place, but it's not nearly as bad as actually being charged.
10-14-2021 09:39 PM - edited 10-14-2021 09:40 PM
I just tried to BULK edit, today on Thursday 14th, the new update Item Specifics, on 50 items currently listed(one page of my total listings)....eBay tried to charge me $8.75 for the bulk edit....what???...I did NOT update them- I backed out of the page...Sorry...eBay....$8.75....NO WAY !
10-28-2021 08:15 AM
I had the 35 cent fee come up after initially getting the revise type and revise item specifics on all my listings. So I was going to revise and noticed that the enlarged photo option had a blue checkmark by it which I did not do. So I refreshed the page unchecked it and scrolled down and still a 35 charge going to happen.
So at this point I am not revising anything until Nov 1 or I will wait until items end and then see if any charge when I resist and edit.
If people want to roll the dice on this being a glitch and not being charged when you are liable for it after clicking submit go right ahead..I will wait until the dust settles some!
11-01-2021 08:30 AM
I have been having the same issue and also decided to wait until today, November 1st to see if it made a difference. It did not. I'm still being charged .35 per item. I just went from listing 250 free items with no store, to opening a starter store just so I could have specific categories. Now I cannot change categories without a .35 cent fee for revisions. I should have stuck with things the way they were. I ended up here because I was trying to figure out if it was happening to anyone else. I guess it's not just me.
11-01-2021 08:38 AM - edited 11-01-2021 08:38 AM
I believe this happens if you've reached your monthly quota of "free" listings, an edit is considered the same as relisting (ending one and starting another) so if you have no free listings left you're charged for it. That, or you have something selected (such as gallery photos) or something else that is causing eaby to charge you the fee.
11-01-2021 08:44 AM
My dashboard states that I have used 1 listing and have 249 left. I have not selected any special things such as gallery photos etc. What I have been doing this morning is opening each item individually to revise and before making any changes, I scroll to the bottom to see what the fee is. There is already a .35 cent fee at the bottom before I have made a single change, yet I still have 249 listings to go? Not sure why it's happening, but I cannot afford these revisions.
11-01-2021 08:49 AM
It would be great if someone from eBay could clarify what's going on here.
Glitch? New Fee?
11-01-2021 08:51 AM
I have had that issue several times in the past. The last time was about 3 months ago. It appears to be another glitch ebay never really fixed. I just wait and try again later. I do not wish to go through trying to get CS to reimburse my account. It can be a major headache.
11-01-2021 09:06 AM
@glasser wrote:
It would be great if someone from eBay could clarify what's going on here.
Glitch? New Fee?
Hey @glasser! The only time a fee is charged when a listing is revised is if an optional/upgrade feature is used. Outside of that, I do see a ticket open as of a few days ago where we're seeing some charges when a seller revises their listing and no feature was added.
The more examples we can provide the tech team, the better. If you have been charged a fee when simply revising a listing and not adding any additional feature/listing upgrades, please reply here with the item number(s) and I'll get them added to the ticket. Please be sure to tag me ( velvet@ebay ) too, so I don't miss any. Thanks!