My return rate is 5%... in 390 transactions
They count returns that were:
ruled buyer error
ruled buyer fraud by ebay!
that the buyer never actually bothered returning
buyer confirmed that a return isnt warranted
...
Selling used computers and electronics how in the hell am i supposed to maintain <2% returns when even buyer fraud ! for every 100 sales if I get 2 buyers who press the wrong button I get punished? what the hell?!