eBay

I sold an item and I was not able to print shipping label via eBay. I got an error “Something went wrong” and that is it. No indication what went wrong or how to fix it.  ... View more

i'm a little confused with pay-pal i can sell up to 200 item and under 20,000 in payment and not have to pay IRS tax, if i join managed payment will this change ? and to what ? Thank you ... View more

Hello there!    Well I been around ebay since 2008. I'm pretty happy with it despite that amazon is killing it (and I understand why)  I'm selling at ebay, and I ALWAYS have problems with new users. Just this week I have 2 purchases from new users. One when I tried to ship the item the address was wrong (even the country was wrongly entered), so I had to cancel the orden (and I was charged, etc, etc) The second made me an offer, I accept the offer 4 days ago. but still saying that waiting for payment. My items has the flag that immediate payment is needed but somehow that does not apply to offers. From now on I will check the feedback of the users and reject all offers from users with 4 or less feedback.  Now, how I deal with the item without payment? I tried to open a case but it says:  " Sorry! You cannot open this case before Feb-02-21 16:28 PST. You can only open the case 2 days from the end of this listing. During this time, please"  Thats 3 weeks from now.  It really should be a way to block 0 feedback users from buying. Every single time I have to explain them how to use ebay. how to cancel an order. how to start a return process since they didn't read the description and bought the wrong item, etc. Day by day is being more difficult, time consuming, for a couple of dollars profit.  Thanks for reading! ... View more

The last two items I've sold have been going to the West Coast. I am in Ohio. I have a postal scale , and weigh everything I send. I print my labels on ebay This last item the postage showed $8.55 on the listing, and the buyer was charged $13.90 shipping for an item he paid $5.50 for. You charged me $11.01. I don't understand why such a difference. I've not had this occur before and I've shipped all over. I know ebay charges fees based on the selling price+shipping+taxes. It would seem that my fees are going to be more than I make. What is going on????? I can't afford to list items if the fees are going to be so high, nor will buyers buy if shipping is so expensive! ... View more

ON OCCASION I SEE LISTINGS WITH ADORABLE LITTLE FONT STAMPS LIKE STARS, SCISSORS, FLOWERS, BIRDS, ETC.   DOES ANYONE KNOW EXACTLY WHAT THEY ARE CALLED AND HOW TO BRING THEM IN FOR YOUR LISTING TITLE?   I THINK THEY ADD SO MUCH CHARACTER 😉  - I'D LOVE TO USE THEM ON MY LISTINGS ... View more

I don't really have a selling problem.   Don't mind me... just testing to see if I get an error again or not.  ... View more

Hello All, Immediately after winning my auction at about 7PM last night (Sunday), the buyer sent me a message asking to delay payment until Friday or Saturday (5 or 6 days later) (says payday is Friday).     I responded with a "Sorry, no" and he came back with offering to pay on Wednesday.   I really don't want to get involved with this; makes me nervous.  I told him the policy is 2 days and that as a seasoned seller he should be aware of that... also that I am a bit frustrated he entered the bids knowing he would not be able to pay.   While I wait to hear back, I thought I would put this out there to the crowd for suggestions?  Thanks! ... View more

My item is sold by another seller The item is my own brand and it is only available from me.   ... View more

Does anyone know for sure how many drafts you can make and at what point they are dropped?  Thanks. ... View more

With tax season upon us. Which fees are tax deductible? I know My store Subscription is. But, what about Final Value Fees? and Promoted Listing Fees? as well as some others that I don't even know of.  Please enlighten me ... View more

I've recently been switched to managed payments and can't find anywhere in my seller page where there is a summary of what ebay owes me for recent sales.  Does this exist or do you have to review each item you've sold one at a time?  Thanks, sorry if the answer is obvious but I just cannot find it. ... View more

I have not listed a lot since before the holiday. since friday i've been listing a few things as i have time each day since. what i noticed was friday the buy it now listing has 30 days till relisted now on saturday my stuff had 29 days till relisted and now today sunday its says 28 days. i've used two different templates. i don't really care i guess but if i did go over the amount of listings in my ebay store, like i had 300 items on for 28 days. when the 28 days come to a end the relist and that looks like 600 items relisted in 30 days. did they change something or is there something i am missing here.    i listed a few items on saturday and i put 20 dollars on a item that was supposed to be 80 and went to go back to find it and i just put ending latest so it would be first in line and easy to get to before someone buys it. but i was a little confused cause my item ending latest was from the day before. took me a min to realize it was halfway down the list. boom it sold for 20 bucks. its my fault i know but i could not find it cause of this random day and time for buy it now relist times. just a little aggravating as i dont sell items that high too often so it would have been nice. i got half my money back of what i paid anyway. could been worse. ... View more

Hey, I just put a ps4 up on eBay for $150. Last night, someone bought the item. It says they paid $60 for shipping (Usually it would be $25) because they live in San Juan Puerto Rico. I thought I selected US Continential only... Also, the buyer has 0 feedback/reviews, but it says they've been a member since 2015.   Could this buyer be a scam? If I ship the ps4, could this buyer somehow get his money back, while keeping the ps4? ... View more

I was chatting with an eBay agent and they told me there is no way to change font, font size, bold, underline, text in a listing description.   Yet, I see hundreds to listings that are custom formatted.   Can you please help me.  How is everyone formatting text.   Thank you ... View more

I must have somehow missed all the info on the new payment system.   Now, that I did finally start to go through updating my profile, I'm so unhappy.   I make less than $2,000 on a great year with ebay.  I sell items that I have purchased (many years ago,) still own, etc.  and definitely do not make a profit-  I shouldn't have bought or hung onto so much stuff, in the first place! I do feel that it is worth it, though, because I really need the money- and that I get!   I also have had to sell off supplies as destash lots, etc.    I "get" the 1099 and paying the Government.     I already received a response regarding  ebay's Social Security Request and NOW "get" that if I don't do it I cannot sell on ebay.   It's very frustrating because I will be paying out more money,  it's a bit more time consuming and I'm still feeling uncomfortable for security reasons- now that my Social Security is in another place.   As I read on, I see that no longer will I be using Paypal and I need to add my bank account?  Is that the only option, now?    Social Security and Bank Account?   I've had a couple of "almost" problems,  just recently by not being alerted by eBay about sales that I made.  I'm assuming that is just part of this new system.   I have been checking daily now- on the site, to make sure I am not missing anything.  I used to get an email alert.   In addition, I'm still not clear on how the payment and timing works.   I also am not sure when it is actually effective. Or- has it already started?  I had one item sell last week that I am shipping on Monday.   Soooo, will I lose that money on that particular sold item, if I don't supply the info requested by eBay?   One  more question:  I may just have to leave eBay after many years, though I do hate to- I have just looked through the prompts on the help/account/seller pages and I can't seem to get to a direct way to just "opt out."    Is there one, or do I have to go item by item to delete my listings.  I started doing that, then putting some back ---0while putting an "away" halt on my account, while I figure it all out- to see what my best choice is.   And, if I do opt out for good, have I covered the effective date so that I don't end up losing the money from my recent sales?   I realize I am down to the wire now and have to make a decision but want to make sure that in the process I don't lose money because of my very late, hopefully-not, too late, decision.    Thanks, everyone/anyone.    ... View more

Hello everyone, I've noticed on some of my sales ebay doesn't automatically collect taxes like it does with others is explanation to why?   P.S. I have a store subscription and ebay managed payments if that matters ... View more

Hello,   My last 5 items I sold are listed below.  All items are in the 10% final Value fee category as far as I can tell.  I have not used up my 200 free listings, nor have I added any features that I would be charged an insertion fee for.  Can someone please assist in explaining why eBay is charging me more? What am I missing?  I did not notice this discrepancy until after I changed to ebay payments. Thank you for your help.   Item sold for Shipping Charge 10% of total What ebay charged me 5.76 5.20 1.10 1.65 11.50 5.95 1.75 2.46 11.50 8.63 2.01 2.98 5.99 5.85 1.18 1.81 8.53 5.70 1.42 2.20 ... View more

Just completed managed payments (forced into this as was everyone else).    I’m a small casual seller and have previously indicated I accept only PayPal.  Buyers paid and it went into my PayPal account and everything was fine.   Since I’m now in managed payments what do I list for payment method accepted?  Does it matter?  If I don’t specify will a buyer be able to pay anyway they choose and ebay will just put the net in my checking account?  Any help with this would be appreciated. ... View more

I recently sold an item on eBay.  After the Buyer made payment via PayPal I arranged with the courier to pick up the parcel, and once they did I added the tracking info on eBay, and also to PayPal (which the Buyer used used to pay me). I then noticed that the buyer’s address on PayPal is different to his address on the eBay transaction, which I addressed his parcel to. PayPal has put the money that the Buyer paid me on hold until the item is delivered to him. Since the address which I sent it to (the address he gave at eBay checkout), doesn’t match his shipping address on the PayPal checkout, I fear that I may lose my money, because i won’t have a leg to stand on if the Buyer decides to file a non delivered claim against me. I’m not one hundred percent sure how all this works, but I’ve researched it a little, and it seems that i have no protection as a seller, unless I send it to the address given on the PayPal receipt. When the Buyer checked out on eBay he gave an address that is in the USA (to an ACI courier). But the address on his PayPal payment receipt is in South Korea. I think I may be in the process of being scammed. I’m stressed because it’s a lot of money. Please will you give me advice on what to do. Your input input would be highly valued. Kind regards. Jacques. ... View more

hi everybody! I've been a seller on ebay since 1996 across six accounts. This is one of my smaller selling accounts. I had my first NAD case in YEARS this week. It was clearly buyer remorse, but the buyer decided to abuse the ebay return policy by claiming the collectible cards where counterfeit.  So I called Ebay once the case was old enough that they could decide in my favor as they always have done in the past. I've had maybe 20 cases since 1994 and won them all as a seller.   But today the rep told me he does not have the authority to decide in my favor. He said Ebay is pretty much forcing me to accept the return, which is fine. I'm not upset about that. But what did freak me out is what he told me to do next. He could see my 100's of sales of these collectible cards and he believed me when I said I didn't sell fakes.  He told me to 1) accept the return and then 2) when I got the return back to not refund the buyer!!!!!! Wow, that seems like a great way to lose or severely damage my Ebay accounts! He said then the buyer will appeal to Ebay that you didn't refund, and "the appeals department will then decide in your favor".   Wow. Just wow. I think that's the most terrible advice I've ever gotten from an Ebay rep. AND I brought up the fact that Ebay is now often requiring you to file a police report locally if you're unhappy with your return. Well, he then suggested, "yes you can do that too". So basically he was telling me to lie and file a false police report (this is assuming my buyer will actually return all the cards, which I have no doubt he will do).   I'm going to try and call again and see if I can't get someone in Salt Lake City and try and clarify all this. But I just wanted to get people's take on this if you've had experience with returns. I've not had returns since the early to mid 2000's, like 2000 to 2006. Every now and then though you will get these people that abuse ebays return policies.   But what advice this rep gave me. Maybe he was mad at me and was giving me bad advice on purpose.   UPDATE: I just got off the phone with a WONDERFUL returns dept rep in Ireland. She said that she doesn't know why I was told to NOT refund my buyer irregardless of what is returned to me. She said I'd have a mark on my account, of course! And I certainly don't want a mark on my account, I care about my Ebay accounts.   But she said that what I do is, as the cards are not counterfeit (I'm a retired certified professional card authenticator with 26 years of experience) that what I do is this: Once I get the cards back make sure they're all there and not damaged. I'm pretty sure they will be as it would be very foolish of anyone to do that. That's NOT a civil matter, that's theft and the police would get involved. But she said once I get them back as the reason for the return was false she wants me to call the appeals department. She said they can decide in my favor, I'd get my money and then Ebay would refund my buyer. I know this to be true as I've done that before.     ... View more

hello... im new to ebay,  i want know about how successful of the manage payments for a seller??? ... View more

Hi yes I have a usps mailing box that I'm sending a large glass bowl in but there is no option to choose that box on ebay do I just use the priority mail option? ... View more

I just want to spread some positivity and say that I love eBay. Their customer service is incredible and managed payments is top notch! TELL ALL YOUR FRIENDS! IT'S LIKE A MODERN DAY GOLD RUSH! BUT YOU DON'T HAVE TO DIG, IT JUST APPEARS IN YOUR BANK ACCOUNT!    WOO WOO!!!!! ... View more

I am so sick and tired of Ebay always siding with buyers over sellers. Buyers don't always have the right intentions, yet Ebay will more often if not always side with the buyer. I have been in this situation before and I truly believe that buyers knowingly take advantage of this privilege. When is Ebay going to give sellers a voice? To make matters even worse, Ebay and Paypal are one and the same and approaching Paypal is useless.   Here is the latest thing that happened to me. I am ashamed to say that I agreed to issue a refund to an ill-intentioned  buyer upon return of the item I sold her when I know  that she was trying to get it for free!!   So, here it goes...I hope I don't bore you with the details but if you read through it, you will see how insane the whole situation is.   I sold a pre-owned Swatch watch, in mint condition and with a fully functional battery. My return policy was: "NO RETURNS." When the buyer received it, she emailed me saying: "HI, I RECEIVED MY WATCH TODAY AND ONE SIDE OF THE BAND BROKE AWAY FROM THE WATCH DURING SHIPPING I AM OBVIOUSLY NOT HAPPY AND WOULD LIKE A REFUND PLEASE?"   I responded that I was very sorry and that I was very  surprised that she had received a broken watch, given that I had wrapped it with a lot of care.  I  asked her to send me pics of the broken watch. Of course, she never sent me those pics. She then sent me an email saying: HI, THE PROBLEM IS NOW FIXED. I HAD AN OLD SWATCH WATCH SAME ONE ACTUALLY THAT THE BATTERY WAS DEAD IN JUST TOOK THE BATTERY FROM YOURS AND REPLACED IT IN THE ONE THAT WOULDNT WORK THANK GOD. I CAN OWE THIS TO MY HUSBAND FOR FIXING IT SO PROBLEM SOLVED. YES, YOU WRAPPED THE WATCH PRETTY GOOD DONT KNOW HOW THE HELL THE STRAP BROKE DURING SHIPPING OH WELL IT'S OK NOW AND THANK YOU FOR YOUR CONCERN. LISTEN STAY HEALTHY AND SAFE! BEST REGARDS , I responded that I was glad the issue had been take care of. Later in the day, I received a " Request to Return" the item citing "changed my mind" with a note from that buyer saying: HI, WAS DOING THE DISHES THIS SWATCH WATCH IS SUPPOSE TO BE WATER RESISTANT SUDDENLY NOW WATCH STOPPED TELLING TIME IT JUST FROZE WOULD LIKE TO RETURN FOR A FULL REFUND. THANKS.   Huh??? I thought she had received a broken watch. How on earth was she able to wash dishes with a broken watch? Unless she washed her dishes with her old watch using my new battery, and in that case how can I be responsible for the fact that her old watch isn't water resistant?   I couldn't believe my eyes and gave up . I agreed to have her return the watch. Why did I do it? It's because I just had enough of her run-around. I did however answer her that I would refund her upon receiving the watch in its original condition with its original battery to which she answered me: HI, ABSOLUTLEY THIS IS AN OLD WATCH HAS THE BATTERY YOU SENT ME PERHAPS YOU CAN LIST IT AGAIN. DONT THINK THE BATTERY IS TOO RELIABLE MUST BE SOMEWHAT OLD GIVEN ITS AGE. BUT NO PROBLEM. THANKS AGAIN. I sent her a final email asking her again to send back the watch in its original condition with its original battery so that I can refund her. So far, no response from her part.  I can't wait to see how the saga unfolds..   In conclusion, it is clear that my buyer is shady. I also know that had I not agreed to allow her to return the watch, she would've escalated the matter with Ebay and Ebay would have automatically taken her side. To add insult to injury, Ebay will most likely also debit my account for the return shipping label. I am seriously considering taking my business elsewhere. Not only are Ebay's fees astronomical, I am convinced that their practices are unfair to sellers.   Would appreciate your feedback and advice and thank you in advance for reading through all these tedious details!       ... View more

I sold an electronics item, which I bought extra insurance from USPS. Item was damaged, so I refunded buyer (after doing research that indicated best to refund buyer right away) and filed an insurance claim with USPS.   Today I got a letter from USPS stating that I should bring box and item to a post office for inspection. In the claim I showed evidence that the package had been delivered and signed for, so I'm not sure why they think I still have it. In any case, any suggestions? I asked the buyer to hold on to item and packaging, but I'm not crazy about the idea of asking him to bring it to his local post office, also not sure he'll do it: he already got the refund.   Any ideas? ... View more

Hi Today one buyer ask me to return the item because it doesn't match the description, i accepted his request and open return case, then he changed his mind and thought if he can keep it and instead of whole process get the shipping cost back we agreed. now the return case is open how to refund the shipping cost and close the case. Thanks ... View more

I use Ebay to sell, very infrequently. I sold a Primus stove to a Chinese buyer, and, on buyer request, shipped it sea-freight using the cheapest method available, with a target delivery date of 8 weeks. After 7 weeks he claimed it hadn't arrived, and used the ebay guarantee to get a full refund. I appealed, and lost appeal, case closed. If  this guarantee allows any seller not using tracked delivery to  be stung in this fashion, why isn't it made absolutely clear by Ebay that tracked delivery MUST ALWAYS be used? I would never have used economy delivery, had I been aware! ... View more

What does it take to get approved for a listing increase?  I have been on eBay for quite a while, never had an issue with paying my bill, and I was just denied a listing increase.  Is there any other recourse?  I had another account where I was offered an increase without asking after I sold one item.  I'm not sure what the criteria is, so I don't know what they're looking for.  If I call are they more likely to lift it?   ... View more

I have a set of glasses (10 total that consist of 2 patterns and 4 colors) that have a great marking on the bottom. I am having a hard time finding others similar to the patterns and nothing like the markings (is the marking asian)? They are handblown crystal that are etched then painted over the etching.  Each glass is slightly different in size, which tells me they are blown.  Does anyone recognize the mark on the bottom or or can point me in the right direction on where I can do more research?         similar to the patterns and nothing like the markings (is the marking asian)? They are handblown crystal that are etched then painted over the etching.  Each glass is slightly different in size, which tells me they are blown.  Does anyone recognize the mark on the bottom or either  or can point me in the right direction ... View more

Hello.  I'm hoping someone can help me.  If you have a listing for dinner plates and you have the listing set up showing "8 in stock", how do you do the shipping that if someone buys more than one, you don't end up getting stuck with the extra shipping?  I had 3 mugs set up the same way and someone bought all 3 and I ended up paying the additional $4.  I have combined shipping by weight set up in my shipping rules but it must not have worked because the buyer only paid for the shipping price of one mug.  Should I have put the weight of all the mugs when I set up the shipping for the listing initially and then re-calulated it for someone who may have only bought 1 mug?  I thought it would automatically add the additional amount per mug bought.  Thank for your help.  Tracie ... View more