Selling

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Would you be hesitant to sell to a buyer who leaves negative feedback for sellers?

I have offers on for most of my items, and will vet any buyers who send me offers by checking what kind of feedback they leave for sellers. Often, people who send lowball offers will have a lot of negative feedback for sellers while those who send re...

My store appears empty! Where have my 200+ items gone?

Howdy! I went to my store today, and found that nothing is in it. The only thing under the "shop" category is a click bar to "search all items", which is useless when ones wishes to see all the items in the first place, and doesn't know what to type ...

Action Column.

Seriously.. Unmovable front column that makes me want to .. i dunno . help me out here.

eBay International Shipping Program opt out.

Before I contact eBay can someone here let me know how to opt out of EBay’s International shipping program? I have always shipped my foreign orders directly. Somehow eBay has opted some of my items in their program because I’m getting orders every no...

My Suggestion to make eBay a better place - its Easy

1. Scrap the buyer’s protection.2. Private and business sellers both pay the same commission on sales, maybe 7.5% and perhaps a small listing fee which would make people think twice about trying to sell rubbish.3.Limit private sellers number of items...

Manage All Orders page - Leave Feedback icon is gone

The icon I always used to leave buyer FB is gone from my Manage All Orders page of the Seller Hub. If I hover over the area, I can still "Leave Feedback" with a click, but the icon is gone.I've tried in various browsers after updating, rebooting, etc...

How can I get more followers and improve my sales?

I stopped selling in 2008 and 9 months ago, my husband and I started selling again. How can I improve? How do you get more followers? What is a billboard? What kind of video do you put in your store? Does it help? We sell vintage and antique, which i...

How is your "summer slowdown" going this year?

Is your "summer slowdown" this year (2025) worse than last year so far? What do you think is contributing to it for better or worse? From my business perspective this summer has been a lot worse than last year. It's been hurting a little more than us...

eBay estimated delivery dates a joke

I have a big problem with the eBay estimated delivery dates. First of all they seem to be based on the date someone pays vs. the date shipped. For example someone pays me on June 28 (Saturday), I ship on July 1st ( a Tuesday) and the eBay estimated d...

Neutral Feedback Revision To Positive Needed -

A buyer left a neutral feedback as they weren't happy with delivery time. Once they realised we where "time away" from the business stated they would be happy to action a revision. However, the option to revise wasn't there only "report this buyer" o...

Why are Business Policies always a problem??

I set up, for the First Time in 15 years selling, for ALL items to have 'Free Returns' in the Business Policy system. Only 9 show as being done 2 weeks later (after I did the 'new' policy)When I attempt to 'delete' that policy, a red bar comes up tel...

eBay "chat" option

Can anyone help me here with the TERRIBLE customer service eBay provides! I am not new to eBay at all, however the "chat" option literally is a JOKE. You cannot get in contact with a live person to save your life! I mean come on eBay this should be a...

Resolved! Buyer Feedback VS Seller Feedback Question

I’m a newer seller. Why does EBay allow buyers to leave negative feedback against us but we as sellers are not allowed to warn sellers of buyers that are scammers or just attempting to get a refund and keep the merchandise before we sale to them? I’m...

eBay UK Buyer Fee Changes

For anyone wondering how the introduction of Buyer Fees on items from private sellers is going over on eBay UK - they're not getting rid of it (yet) but they are tweaking the calculation in some interesting ways. https://community.ebay.co.uk/t5/Annou...

Lots of buyers submitting "Item Not Received" claims when they do not mean too

I have many lower cost items I ship without tracking and/or items where international tracking would be very expensive and I have an issue with many buyers "accidently" submitting Item Not Received disputes when they just want to send a message and a...