Selling

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eBay required my credit card to refund to buyer ...

A buyer bought cable from my store, right after he made the payment few minutes, he requested to cancel the transaction (that's mean money from buyer is still in eBay's hand, not transfer to my bank account yet)When I click "Approve" the request to c...

What gives, nothing left after fees and shipping?

Starting the week with a zero balance, I had one item sell in 7 days, it went for $15, plus $9 shipping. I printed the label, shipped the item, the label cost me $8.96. It sold through the global shipping program. After fees, I see ebay sent $2.25 to...

Tasks missing from Seller Hub / Overview page

Where is the Tasks page on the Seller Hub? It has been removed and I can only see this option to make an offer on my phone. Why remove the Tasks option on the computer and leave a blank space where it was? Many sellers still work on a computer. When ...

Low views, Low sales?

I just searched Cast Iron Gray Spray Paint (sorted low$ to high$) 60 results.This is what I ended up buying, but It was not shown in that search. SEYMOUR Cast Blast Iron Gray Finish Aerosol Spray Paint 12oz US-made Case 6/cansThis seller has two list...

My buyer opened a dispute saying that the item was not received, while tracking information says "de

This is a bit strange .... My buyer opened a dispute, saying that the item was not received, while tracking information says deliveredTue, May 13Delivered, Front Door/Porch Is this some trick? and what is the best way to respond?

Who is allowed to Presale an item?

If I purchase an item somewhere on a presale, can I turn around and sell it on eBay before I actually get it out of I don't know the exact release date?

Responding to a buyer regarding return postage cost

So one of my accounts accepts returns with the buyer pays return postage setting. This is new to me and I’m testing it out as I’m primarily used to having free returns on other accounts. Most of the items in this account are typically cheaper because...

Refund for damaged items

Hello all. I’m new here. Literally never sold on eBay before and the first item I sold was purchased for $255 sublimation printer. Total cost was like $360ish. The item arrived damaged. I did my best to package it. I have very detailed discription ab...

Buyer Claim – Item Missing from Sealed Package (Photo Confirms It Was Included)

Hi everyone, I’m looking for some advice on how to proceed with a buyer claim. I packed two items (a plush keychain and a plush badge) in the same poly mailer, and I always take a photo of all the items together with the shipping label before sealing...

Order Earnings $2.95

Perhaps the fees should have been lower?

Best Offer Suspicion

What is your first reaction to this? Got a $400 offer on a $500 asking price. But the person joined in January and only has 2 feedback. My concern is they'll do the ol' switcheroo on retuning the item for whatever reason.What has your experience been...

Resolved! Why is eBay allowing the sale of counterfeit United States coins from places like China?

As far as I understand any United States coin regardless of age is not supposed to be counterfeited.I have tried reporting Chinese sellers on eBay flooding the market with counterfeit United States coins.Each time I have attempted to report such as a...

Need Advice Regarding A Problem Buyer

Hello. I've been selling on ebay for more than 20 years, and I never accept returns. I always give extremely detailed & accurate descriptions of my items and plenty of photos so that buyers know exactly what they're purchasing. I have 100% positive f...

Offer expired by listing is still locked

Hi - I have a listing that I provided an offer on. The offer expired a couple weeks ago, but the listing is still "locked" so I am unable to make any revisions to it. Anyone know how to fix this?Thank you!

Heads-Up to Fellow Sellers: Return Scam Alert – Small Envelope Swap

I want to give fellow sellers a heads-up about a scam I’m currently dealing with. A buyer requested a return and I approved it. A few days later, I received a small envelope, definitely not the item I originally shipped.USPS scanned it as “Delivered,...