eBay

Can't download the records in File Exchange

I've submitted a download request for sold records in File Exchange yesterday. It has been one day but the status of the request is still "in progress". Usually, it only takes several minutes for the download to be ready. Now, I even can't submit ano...

Photos rotating 90 degrees on upload from icloud or iphone

All of our photos are uploading 90 degrees to the left from icloud or iphone. I have been selling for years and the last time this was an issue I could mass rotate all of them the opposite way (to compensate) before they were uploaded to eBay and the...

App freezes when trying to add photos to listings

For the past few months, my eBay app (on my IPhone XS Max) has been freezing every time I go through my camera roll to upload a photo. It’s been horribly annoying, as I have to use the app and Safari to complete a listing. Yesterday however, out of t...

item IDs do not match any of your active items

So I am in the promotions area doing some buy XX and Get XX free. I go through the my whole list of items to pick and choose for this promotion and finish it up. low and behold I have an error on top of page. It says this--> item IDs do not match any...

cancel good till canceled , what happens to listing ? back in and save unsold , thank you

cancel good till canceled , what happens to listing ? back in and save unsold , thank you ,. not camping happy

anyone understand why 7 day buy it nows on CUSTOMERS PAYDAY DIDN'T WORK?

Turbo Lister and GTC Update?

Are we going to get an update to Turbo Lister to take away all the Fixed Price durations? I'm still waiting for the update to fix the missing countries and now we have this Ebay change that impacts Turbo Lister? Is it not going to be updated because ...

File Exchange Resources

2019: File Exchange Resource Pages by Country:US https://pages.ebay.com/file_exchange/SMP_instructionsandresources.htmlCA https://pages.ebay.ca/file_exchange/SMP_instructionsandresources.htmlAU https://pages.ebay.com.au/file_exchange/SMP_instructions...

"Slow" shipping times

Hi basically I could make a whole dissertation of this but basically I got off the phone with eBay in China and they let me know that my 19 sales slow delivery errors were not due to members complaining but by some new algorithm they now use to track...

2019 Good Until Cancelled issues with new Seller Update

We have a few questions and do realize that GTC is great for sellers who sell multiple items continually. We sell one of a kind items and drop our prices every 30 days to increase sales. With the GTC we see initially our monthly fees increasing subst...

Can someone explain why I get this error when uploading on Turbolister?

There is nothing in the title or description with improper words nor is there any url's in the listing. It's a Barbra Streisand lp. Maybe ebay has a problem with bra in her name? The item cannot be listed or modified.The item cannot be listed or modi...

How to change all my 10 day auto relist to GTC - I have 140000 items to change

With the new rules coming in April only GTC available, I want to start to change my 10 day Auto Relist to GTC format I tried using a revise file exchange template but I get the errorError - Duration cannot be revised, possible reasons: the item has b...

Iphone ebay app

Hey eBayers!!Having an issue removing a sold item once it has been delivered off my phone. I keep track till it is delivered and then remove from phone. It is off my list on the puter and not in archived. Will not delete off phone. Has happened befor...