Seller Tools

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Cannot Activate Support due to Profile bug, and all API calls are failing.

Hello,I am facing multiple critical issues with my new developer account and I am completely stuck. I cannot even contact technical support.1. **I cannot activate technical support:** When I try to save my "Country" in my profile, the information is ...

Why Watermark Logos May Hurt Your Sales on eBay

Using watermark logos on eBay listings doesn’t really make sense. Many users might want to resell the same items and could share your product photos with their own customers—which is understandable. However, when buyers see watermark logos on picture...

Feedback

Suggestion: It would help sellers to provide more feedback to buyers who left a review if we could respond on the mobile app.

Best Offers not working on Multiple Computers

This has gotten very frustrating. I cannot send best offers from my desktop computers anymore. For about 5 days now the "send offer" link takes me to a page that never properly loads.And when I close the improperly loaded page nothing happens at all,...

Ebay failed to respond to the Data Request I made June 9th - Still reads "Processing" - 5 days later

So tired of ineffective/inefficient help from eBay. I made a Data Request on June 9th and the only response from eBay is that it still shows as "processing" (see screenshot.) This is ridiculous. I merely asked for a list of transactions and descripti...

Multiple item local pickups.

I have a customer who picked up 10 items across 3 orders and gave me 10 pick-up codes, but eBay only let me put in 1 per total order, and the orders won't clear out of my awaiting shipment page. Will this eventually resolve itself? It's been over 12 ...

listing

Is any one having trouble listing tonight. I did get an item listed but form was weird. went to revise one and it said trouble with listing tool go to seller hub it wouldnt let me do anything there either!! tried to talk to the bot in the chat but go...

eBay App Change for Drafts

I'm hoping somebody has a fix or workaround for this: Just today, whenever opening a draft within the eBay app, it walks through as if I'm creating a new listing even though these are drafts I created on the computer. Prior to today, I would set up t...

Where should I upload and obtain VideoID for eBay Excel Template?

I can upload manually on each listing, but I want VIDEOID for my eBay template, I searched a lot and it mentioned API and some stuff which I do not understand, where can I upload video and get Video ID, so that I can use that ID to add to my excel fi...

Wanted - eBay category listing - sample file writer

Hi friend, I want to upload 2000-3000 new listings. I learned that the fastest way is to fill this excel file, but I couldn't get through it.Is there anyone who can fill the excel file in the picture above as an "example"?Thanks for your help.

Single Variant Listing Error in Master Cell "Error - Input data for tag <Item.Variations..."

I've been racking my brain on this error for idek how long now and I need some help from the community. I'll post some of the CSV here and hopefully one of you are smarter than me as to why this won't post. From my knowledge, the master cell doesn't ...

I want to go back to the old selling page.

I know that there have been many complaints about the new format. Has anyone figured out how to go back to the old selling format? The new one is NOT user friendly at all!

Viewing the revision dates for all or a set of my listings

I am looking to do some bulk pricing updates, but want to exclude items that I have already made recent price updates to. Is there a way in my active listing view to see the last revision date/time? I am not seeing an option under customize table to ...

Multiple seller accounts

I want to list more items but at im at my limi. Can and how do I set up multiple seller accounts

Retract direct message to seller

Is there still no way to retract a message containing confidential information that was erroneously sent to the wrong seller? I am aware that retracting message should only be possible for a short time period (e.g. one minute) to prevent abuse, but s...