The eBay Community

Where is my package, ebay?

The international seller sent the package to his international shipper Pitney Bowes. PB then handed it off to Ebay's warehouse in the US. The package has not had tracking details for 2 weeks. YOU are solely responsible for this and YOU will eat the l...

New tariffs already hitting; antiques NOT excluded

Hi, All - I haven’t been on this board (or site!) for quite some time…I hope all of you are doing well Not sure how many of you this might affect, but the new tariffs are now effective. Unlike the “old tariffs,” antique items over 100 years old are n...

Customer Requested Priority mail but paid Ground advantage.

How do I charge him for the postage difference? Can I send him my PayPal?Note: He said he didn't see an option to change postage when he checked out. He is in Hawaii.Thank you in advance for your help.In Peace,Sarah

I have a complaint against ebay. I want my postal charges and related charges refunded

I shipped a package USPS using ebay shipping label and insurance. I checked the tracking everyday and the package never left New York. The customer was in Ca. Finally after a week the package was returned to me. I want Ebay to refund insurance and an...

Payment dispute

A new form of fraud on ebay.Sold an item for 85.00.Ebay says buyer filed a payment dispute.Contacted the buyer and they claim they never filed one.Item was delivered and they acknowledge receiving it.Then they say its the service for proved that file...